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MasterControl Quality Excellence vs. OpenText UFT One

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    MasterControl Quality Excellence

    Score8.4 out of 10
    N/AMasterControl Quality Excellence is a Quality Management System (QMS) for the life sciences. It enables life-sciences companies to enable flexible quality event management, simplified document management, and automated training management that work together to close the loop on quality.

    $25,000

    per year

    OpenText UFT One

    Score8 out of 10
    N/AUnified Functional Testing (UFT, formerly known as HP UFT and before that QuickTest Professional or HP QTP) is a functional and performance testing tool acquired by Micro Focus from Hewlett-Packard Enterprise, now from OpenText.N/A
    Pricing
    MasterControl Quality ExcellenceOpenText UFT One
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    MasterControl Quality ExcellenceOpenText UFT One
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MasterControl Quality ExcellenceOpenText UFT One
    Considered Both Products
    MasterControl
    No answer on this topic
    OpenText
    No answer on this topic
    Key User Insights
    Would buy again
    96%
    Would buy again
    158 Answers
    No answers on this topic
    Delivers good value for the price
    95%
    Delivers good value for the price
    123 Answers
    No answers on this topic
    Happy with the feature set
    96%
    Happy with the feature set
    157 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    90%
    Lived up to sales and marketing promises
    72 Answers
    No answers on this topic
    Implementation went as expected
    75%
    Implementation went as expected
    80 Answers
    No answers on this topic
    Best Alternatives
    MasterControl Quality ExcellenceOpenText UFT One
    Small Businesses
    No answers on this topic
    TestComplete
    Score8 out of 10
    Medium-sized Companies
    No answers on this topic
    ReadyAPI
    Score6.1 out of 10
    Enterprises
    No answers on this topic
    SoapUI Open Source
    Score8.3 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MasterControl Quality ExcellenceOpenText UFT One
    Likelihood to Recommend
    7.9
    (166 ratings)
    8.0
    (12 ratings)
    Likelihood to Renew
    8.2
    (11 ratings)
    -
    (0 ratings)
    Usability
    7.2
    (161 ratings)
    7.0
    (1 ratings)
    Availability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.3
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    6.3
    (6 ratings)
    8.0
    (1 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (1 ratings)
    -
    (0 ratings)
    Configurability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    9.1
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    9.1
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    9.1
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    9.1
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    MasterControl Quality ExcellenceOpenText UFT One
    Likelihood to Recommend
    MasterControl
    The MasterControl Quality Excellence suite is well suited for the life sciences and biotechnology as well as manufacturing companies that could benefit from the regulatory compliance that this suite of products offer. This product is highly recommended for industries that want to reduce paper overhead and digitally transform their QMS into a singular location
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    OpenText
    UFT is well suited if the price is not an issue, and if the requirement is about testing different technologies. If the application is based on Legacy platforms like Siebel or Mainframe, UFT fares quite well. For low cost web-based projects, there are other cheap and open source tools available. If it is about API testing or Mobile Testing, it is better to use other tools like TOSCA.
    Incentivized
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    Pros
    MasterControl
    • Organization - the layout and idea behind how the website is displayed and functions.
    • Compliance - ensuring our documents are kept up to date and accurate.
    • Quality - by having a platform with all documents with all standards set out at once, quality standards are easily accessed.
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    OpenText
    • The simple front end will allow novice users to easily grasp the basics of automation and give them confidence to try things for themselves.
    • UFT can scale up and run across multiple machines from a single controller, such as ALM, enabling hundreds of tests to be executed overnight.
    • There is an active support community out there, both official HPE based and independent users. This means if you do encounter a problem there is always someone out there to help you.
    • The later versions have many add-ins to plug in to other tools within the QA world.
    • Expert users are able to utilise the many native functions and also build their own to get the most out of the tool and impress people as they walk past and see the magic happening on the screen.
    • UFT also has LeanFT bundled with it, allowing automated testing at the api level - if you can convince the developers to let you in there.
    Incentivized
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    Cons
    MasterControl
    • License model can become very expensive for small startup businesses.
    • More development with validation and more transparent information on how the improvements and or fixes may impact the current configuration. Currently, everything is listed, but it is not tailored to my system.
    • More information regarding the transition of previous processes to new processes. i.e., FBS to AQEM. I am currently working on the ADV/FBS forms and will eventually transition to AQEM/ADAPT. Still, I would like more information regarding the transition to inform current stakeholders about the improvements on the horizon.
    Incentivized
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    OpenText
    • Its licensing cost is very high making it a very expensive tool. due to this many organisations are exploring options of license free tools like Selenium for automation. Though learning curve is large in case of Selenium but it is very cost effective & you an get lot of support online for Selenium.
    • Though the scripting time is less since its easy to create automation scripts, the execution time is relatively higher as it takes the lot of CPU & RAM.
    • Though UFT is quite stable but during long execution cycles we do get frequent browser crashing issues.
    • In terms of costing TestComplete is also one option which is not free but comes with modular pricing. You can buy what you need, when you need.
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    Likelihood to Renew
    MasterControl
    would rate MasterControl Quality Excellence a 7 out of 10 because, while it offers strong compliance tools, centralized document control, and effective audit readiness features, there are still areas that could be improved to enhance the overall user experience. The platform can sometimes feel complex and unintuitive, especially for new users, and customizing workflows to fit specific organizational needs can be challenging. Additionally, integration with other enterprise systems isn't always seamless, which can slow down processes. Despite these drawbacks, the system remains a reliable and valuable tool for maintaining quality and regulatory compliance.
    Incentivized
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    OpenText
    No answers on this topic
    Usability
    MasterControl
    Some tasks require the users and SysAdmin to access multiple modules at a time. For example: to create a training course and an exam for a document in the system, the user needs to finish creating the document in the doc module, then go to the training module to create a course and an exam separately. Ideally, from the document page we should be able to access the training course, which could have some fields auto-populated. And from there, also create and link an exam, all without leaving the document page.
    Incentivized
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    OpenText
    The ui is clean but there are lots of setting snd options which one must be fully aware so it will aid him/her during scripting
    Incentivized
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    Reliability and Availability
    MasterControl
    they are good about keeping it running
    Incentivized
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    OpenText
    No answers on this topic
    Performance
    MasterControl
    some reports take time to filter and to get them to give the correct information. This is usually because of inputs.
    Incentivized
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    OpenText
    No answers on this topic
    Support Rating
    MasterControl
    The Technical Support team has grown exponentially over the last couple years. Some front line support staff are new to the system and so know less than the clients do. Back line staff are more seasoned and provide immediate assistance to the front line staff. They have an extensive knowledge bank to assist them as well as client access to most KB articles. Annual user group conference gives us chance to meet the support staff an also to resolve any outstanding issues. Any critical vendor notices are emailed immediately when found and a patch offered at the same time. These are rare, but quickly resolved.
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    OpenText
    HPE are quick to reply and it's possible to get through to the actual developers shuold the case warrent it. Their online system allows updates and tracking of all incedents raised.
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    In-Person Training
    MasterControl
    I rated the MasterControl in-person training a 10 because it was clear, practical, and well-paced. The trainer explained concepts thoroughly and answered questions effectively. I appreciated the hands-on walkthroughs, which made it easier to understand how to apply the system in real scenarios. Overall, it was a valuable learning experience that boosted my confidence in using MasterControl.
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    OpenText
    No answers on this topic
    Online Training
    MasterControl
    transparent and immediate when the documents are updated. Easy to check on training and customizable to the company's expectations. Allows easy exam creation with GXP assist and the correlation between job codes and courses has proven reliable. What i would advocate is that you see who has trained on the course in the Course Infocard, to the document infocard
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    OpenText
    No answers on this topic
    Implementation Rating
    MasterControl
    The implementation of MasterControl Quality Excellence was largely successful, earning an 8 out of 10. The project was well-structured, and the implementation team provided solid guidance throughout the process. Key milestones were met on time, and the system was configured to meet most of our core requirements. One of the most valuable aspects was the hands-on training and support during go-live, which helped ensure user adoption. However, there were some challenges around data migration and aligning the system’s capabilities with our existing workflows, which required more time and effort than anticipated. Overall, the experience was positive, and the lessons learned have positioned us well for future system enhancements.
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    OpenText
    No answers on this topic
    Alternatives Considered
    MasterControl
    The products we evaluated were considered as potential replacements for MasterControl Quality Excellence. At this time, we continue using MasterControl Quality Excellence primarily due to the significant volume of data in our system and the operational impact of a platform transition. Intellect QMS emerged as a strong alternative, offering extensive, intuitive business process development tools and a wide range of built-in QMS processes out of the box. MasterControl Quality Excellence currently maintains the advantage solely because of the logistical and business burden associated with migrating to a new system.
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    OpenText
    1. It works solid for automate SAP and S/4 Hana applications and Fiori too. 2. Teams are well versed about UFT One 3. Able to handle maintained execution results 4. Publish Automation execution results in well manner to the leadership team/stake holders 5. More help content available 6. Able to understand non technical resources about normal view.
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    Scalability
    MasterControl
    there are many updates
    Incentivized
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    OpenText
    No answers on this topic
    Professional Services
    MasterControl
    they are excellent
    Incentivized
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    OpenText
    No answers on this topic
    Return on Investment
    MasterControl
    • Helped me keep up to date on any knowledge pertaining to my workflow.
    • Sometimes, using it for lesson plans with minor adjustments to review it again can be repetitive.
    • Helped with scheduling classes and keeping up to date with when they occur.
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    OpenText
    • Reduces the total workload of keeping the team to test older (regression) functionality. QA testers can concentrate on ad-hoc and exploratory testing, saving time and effort across the entire project.
    • Has built a better infrastructure for the client applications on which we can rely on for stability and providing regression results for any new features being developed.
    • Led the applications a step closer to implementing agile practices and DevOps across the entire organization. Thus, providing a better turnaround time of new features to the customers and less maintenance headaches for the BAU team to address.
    Incentivized
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    ScreenShots