Mattermost vs. Spike

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Spike
Score 4.1 out of 10
N/A
Spike, from the company of the same name in Herzelia, bring communication -- emails, chats, calls, team collaborations, tasks, voice notes -- to one place. presented as a productivity and messaging app, but easier, from an inbox.
$4
per month billed annually per member
Pricing
MattermostSpike
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
Starter
$0
Teamspace - Team
$4
per month billed annually per member
Teamspace - Team
$5
per month per member
Email App - Pro
$5
per month billed annually per member
Teamspace - Business
$8
per month billed annually per member
Email App - Pro
$8
per month per member
Teamspace - Business
$10
per month per member
Email App - Ultimate
$10
per month billed annually per member
Email App - Ultimate
$16
per month per member
Offerings
Pricing Offerings
MattermostSpike
Free Trial
YesNo
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
MattermostSpike
Features
MattermostSpike
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
8.0
45 Ratings
4% above category average
Spike
8.9
3 Ratings
15% above category average
Task Management7.033 Ratings9.03 Ratings
Gantt Charts7.59 Ratings9.03 Ratings
Scheduling7.69 Ratings9.03 Ratings
Workflow Automation7.326 Ratings9.52 Ratings
Mobile Access8.942 Ratings7.63 Ratings
Search8.924 Ratings8.63 Ratings
Visual planning tools8.511 Ratings9.52 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.2
48 Ratings
3% above category average
Spike
8.5
3 Ratings
6% above category average
Chat9.348 Ratings10.03 Ratings
Notifications8.448 Ratings10.03 Ratings
Discussions8.946 Ratings8.03 Ratings
Surveys9.129 Ratings7.52 Ratings
Internal knowledgebase6.432 Ratings8.52 Ratings
Integrates with GoToMeeting7.78 Ratings6.52 Ratings
Integrates with Gmail and Google Hangouts8.012 Ratings8.52 Ratings
Integrates with Outlook7.58 Ratings8.73 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
9.0
28 Ratings
12% above category average
Spike
8.5
3 Ratings
7% above category average
Versioning7.911 Ratings8.73 Ratings
Video files9.422 Ratings8.33 Ratings
Audio files9.422 Ratings9.03 Ratings
Document collaboration7.918 Ratings8.73 Ratings
Access control9.922 Ratings9.02 Ratings
Advanced security features9.019 Ratings8.73 Ratings
Integrates with Google Drive8.212 Ratings8.02 Ratings
Device sync10.016 Ratings8.03 Ratings
Best Alternatives
MattermostSpike
Small Businesses
Stackby
Stackby
Score 9.0 out of 10
Stackby
Stackby
Score 9.0 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MattermostSpike
Likelihood to Recommend
8.0
(50 ratings)
9.3
(3 ratings)
Likelihood to Renew
6.5
(7 ratings)
-
(0 ratings)
Usability
6.4
(6 ratings)
-
(0 ratings)
Support Rating
8.0
(9 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
6.9
(35 ratings)
-
(0 ratings)
User Testimonials
MattermostSpike
Likelihood to Recommend
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
Read full review
Spike
Spike makes it simple to remain in touch with your peers and teams. It is simple, and searching for team members in the search tab is quick. Moreover, this tool makes screen sharing easier for presentations. The software is incredibly user-friendly and simple to use. Spike's versatility is enhanced via instant texting through this app. The visual and audio call quality is outstanding. Except for cloud storage, Spike does not connect with other applications. While there is a solid rationale for this, since everything - calendar, notes, tasks, team communication - can be made in the app, it loses some value if you prefer, for example, Microsoft To-Do and OneNote or Google Projects and Keep to organize your tasks and notes. I'd like to see a less costly email, calendar, and contacts-only subscription for solitary users.
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Pros
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
Read full review
Spike
  • There is an uniform experience because it consolidates email accounts.
  • Spike's chat-like interface is its main selling feature.
  • Files may be easily shared by connecting to cloud services.
Read full review
Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
Read full review
Spike
  • I wish the calendar was more robust and provided a comprehensive look. I'd also want to have multiple windows open.
  • The inability to sync settings across devices. Configuring several devices with the same settings takes effort, particularly when it comes to custom IMAP.
  • Email Signature in HTML is still not taught as the capability, which I'd love to see.
Read full review
Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
Read full review
Spike
No answers on this topic
Usability
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
Read full review
Spike
No answers on this topic
Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Spike
No answers on this topic
Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
Read full review
Spike
No answers on this topic
Alternatives Considered
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
Read full review
Spike
The first one to use after google calendar is spike, after all the features that I've already mentioned,like the possibility to send a voice message, videos,photos etc... And the possibility to chat in real time and a good organization and planification and the priority feature is my favorite
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Return on Investment
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
Read full review
Spike
  • However, the app is too tiny to accurately quantify its return on investment (ROI).
  • Multiple times, I've gotten to zero emails in my inbox.
  • It was easy to communicate without exchanging long texts.
Read full review
ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.