What users are saying about
11 Ratings
6 Ratings
11 Ratings
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Score 8.3 out of 100
6 Ratings
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Score 10 out of 100

Likelihood to Recommend

Mattermost

Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.
Anonymous | TrustRadius Reviewer

TIBCO Tibbr

I think it is well-suited for populations who value social media and being connected in this manner at work. If the population does not value this type of open interaction, it will be underutilized. Many of our baby-boomer generation staff have a hard time seeing the relevancy of a site such as this.
Eric Batson | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Mattermost
6.9
TIBCO Tibbr
6.5
Task Management
Mattermost
7.0
TIBCO Tibbr
Gantt Charts
Mattermost
6.0
TIBCO Tibbr
Scheduling
Mattermost
7.0
TIBCO Tibbr
Workflow Automation
Mattermost
5.0
TIBCO Tibbr
Mobile Access
Mattermost
8.5
TIBCO Tibbr
5.0
Search
Mattermost
7.8
TIBCO Tibbr
8.0

Communication

Mattermost
8.0
TIBCO Tibbr
9.6
Chat
Mattermost
9.7
TIBCO Tibbr
10.0
Notifications
Mattermost
8.7
TIBCO Tibbr
10.0
Discussions
Mattermost
9.3
TIBCO Tibbr
10.0
Surveys
Mattermost
7.0
TIBCO Tibbr
9.0
Internal knowledgebase
Mattermost
6.0
TIBCO Tibbr
9.0
Integrates with Gmail and Google Hangouts
Mattermost
7.0
TIBCO Tibbr

File Sharing & Management

Mattermost
7.3
TIBCO Tibbr
Versioning
Mattermost
8.0
TIBCO Tibbr
Video files
Mattermost
6.4
TIBCO Tibbr
Audio files
Mattermost
6.7
TIBCO Tibbr
Document collaboration
Mattermost
8.6
TIBCO Tibbr
Access control
Mattermost
7.6
TIBCO Tibbr
Advanced security features
Mattermost
7.0
TIBCO Tibbr
Integrates with Google Drive
Mattermost
8.0
TIBCO Tibbr
Device sync
Mattermost
6.0
TIBCO Tibbr

Pros

Mattermost

  • It's open-source! So our devs could adequate the tool to our necessities.
  • It works particularly well in every navigator.
  • It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).
María Lucía Santagata | TrustRadius Reviewer

TIBCO Tibbr

  • I think it helps people crowd source an organization for information and resources that may not be easily found.
  • The subjects feature is a great place to develop communities of practice where links, files and communication can be shared.
  • As long as the search engine is optimized / working effectively, it can be a powerful way to access sites and resources across the organization.
Eric Batson | TrustRadius Reviewer

Cons

Mattermost

  • UI glitches were frequent occurrences
  • Base pricing is competitive with Slack, but enterprise features come at a hefty price
  • Webhooks are cumbersome to set up compared to Slack
Anonymous | TrustRadius Reviewer

TIBCO Tibbr

  • The profile finder is glitchy and rarely comes up with solid results.
  • The site sometimes has glitches, such as subject pages not loading and complete content not appearing on the screen until you refresh or give it an abnormal amount of time to load.
  • The "USAID Search" option should appear first for the search results. It is not intuitive that it is the last search option to select. Often users don't even clearly recognize that they need to select types of search results.
Eric Batson | TrustRadius Reviewer

Usability

Mattermost

Mattermost 7.3
Based on 3 answers
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
María Lucía Santagata | TrustRadius Reviewer

TIBCO Tibbr

No score
No answers yet
No answers on this topic

Support Rating

Mattermost

Mattermost 7.8
Based on 7 answers
Direct support is only available for the paid version, but there is a very active community that provides a considerable amount of information.
Anonymous | TrustRadius Reviewer

TIBCO Tibbr

No score
No answers yet
No answers on this topic

Alternatives Considered

Mattermost

Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.
Angela Goldsmith, PMP | TrustRadius Reviewer

TIBCO Tibbr

No answers on this topic

Return on Investment

Mattermost

  • Install, deploy and forget, as the setup was very easy
  • Mattermost has neither had a positive nor negative impact on business objectives
Jaideep Tibrewala | TrustRadius Reviewer

TIBCO Tibbr

  • I feel that it has connected colleagues who would have never met in our global organization.
  • I has created a division in the organization between the users and those who oppose its existence.
  • It has been a great place for communication-oriented departments to get their messages out, advertise events, etc.
Eric Batson | TrustRadius Reviewer

Pricing Details

Mattermost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

TIBCO Tibbr

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Mattermost
8.4
TIBCO Tibbr
9.0

Usability

Mattermost
7.3
TIBCO Tibbr

Support Rating

Mattermost
7.8
TIBCO Tibbr

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