Mattermost vs Troop Messenger

Likelihood to Recommend

Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.

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Verified User

Administrator in Information Technology

Aviation & Aerospace Company, 10,001+ employees

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I strongly recommend Troop Messenger for all kinds of small, medium, and large corporate entities. It simplifies your communication needs within a single interface.

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Anusha P

Freelance Blogger

Dhanush InfoTechComputer Software, 51-200 employees

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Feature Rating Comparison

Mattermost

Troop Messenger

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Mattermost

Troop Messenger

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with Gmail and Google Hangouts

Mattermost

Troop Messenger

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

It's open-source! So our devs could adequate the tool to our necessities.
It works particularly well in every navigator.
It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).

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María Lucía Santagata

Coordinadora Ssr

KeepconInternet, 51-200 employees

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Unlimited searchable message history.
Sending a single message to multiple users and multiple groups at once.
Live location tracking.
Advanced search filters to filter images, videos, files, contacts, and locations separately.

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Anusha P

Freelance Blogger

Dhanush InfoTechComputer Software, 51-200 employees

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Cons

UI glitches were frequent occurrences
Base pricing is competitive with Slack, but enterprise features come at a hefty price
Webhooks are cumbersome to set up compared to Slack

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Verified User

Administrator in Engineering

Biotechnology Company, 51-200 employees

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Lack of third-party integrations.
Rare app loading problem.

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Anusha P

Freelance Blogger

Dhanush InfoTechComputer Software, 51-200 employees

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Usability

Mattermost 7.3

Based on 3 answers

It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.

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María Lucía Santagata

Coordinadora Ssr

KeepconInternet, 51-200 employees

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No score

No answers yet

No answers on this topic

Support Rating

Mattermost 7.8

Based on 7 answers

Direct support is only available for the paid version, but there is a very active community that provides a considerable amount of information.

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Verified User

Manager in Information Technology

Financial Services Company, 201-500 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.

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Angela Goldsmith, PMP

Director of Systems Development

Dark Horse ComicsPublishing, 51-200 employees

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No answers on this topic

Return on Investment

Install, deploy and forget, as the setup was very easy
Mattermost has neither had a positive nor negative impact on business objectives

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Jaideep Tibrewala

CoFounder & CTO

ClearfundsFinancial Services, 11-50 employees

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I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work.

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Anusha P

Freelance Blogger

Dhanush InfoTechComputer Software, 51-200 employees

View all 1 answers on this topic

Pricing Details

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

General

Free Trial

Yes

Free/Freemium Version

Yes

Premium Consulting/Integration Services

—

Entry-level set up fee?

No

Rating Summary

Mattermost

Troop Messenger

Mattermost

Troop Messenger

Mattermost

Troop Messenger

Likelihood to Recommend

Mattermost

Troop Messenger

Feature Rating Comparison

Task Management

Gantt Charts

Scheduling

Workflow Automation

Mobile Access

Search

Chat

Notifications

Discussions

Surveys

Internal knowledgebase

Integrates with Gmail and Google Hangouts

Versioning

Video files

Audio files

Document collaboration

Access control

Advanced security features

Integrates with Google Drive

Device sync

Pros

Mattermost

Troop Messenger

Cons

Mattermost

Troop Messenger

Usability

Mattermost

Troop Messenger

Support Rating

Mattermost

Troop Messenger

Alternatives Considered

Mattermost

Troop Messenger

Return on Investment

Mattermost

Troop Messenger

Screenshots

Mattermost

Troop Messenger

Pricing Details

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

General

Free Trial

Free/Freemium Version

Premium Consulting/Integration Services

Entry-level set up fee?

Rating Summary

Add comparison