What users are saying about
11 Ratings
11 Ratings
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Score 8.3 out of 100
1 Ratings
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Score 10 out of 100

Likelihood to Recommend

Mattermost

Software developers are big enthusiasts of a ChatOps software, such as Mattermost, as it allows for direct collaboration without unnecessarily relying on email to get projects done. That goes for any teams that require collaboration. Some scenarios where Mattermost may not work as well would be teams that are in different geographic locations, such as teammates in India. Due to the time difference, collaboration would be harder, and an application like Mattermost may not have that much benefit.
Anonymous | TrustRadius Reviewer

Troop Messenger

I strongly recommend Troop Messenger for all kinds of small, medium, and large corporate entities. It simplifies your communication needs within a single interface.
Anusha P | TrustRadius Reviewer

Feature Rating Comparison

Project Management

Mattermost
6.9
Troop Messenger
10.0
Task Management
Mattermost
7.0
Troop Messenger
Gantt Charts
Mattermost
6.0
Troop Messenger
Scheduling
Mattermost
7.0
Troop Messenger
Workflow Automation
Mattermost
5.0
Troop Messenger
Mobile Access
Mattermost
8.5
Troop Messenger
10.0
Search
Mattermost
7.8
Troop Messenger
10.0

Communication

Mattermost
8.0
Troop Messenger
9.7
Chat
Mattermost
9.7
Troop Messenger
10.0
Notifications
Mattermost
8.7
Troop Messenger
9.0
Discussions
Mattermost
9.3
Troop Messenger
10.0
Surveys
Mattermost
7.0
Troop Messenger
Internal knowledgebase
Mattermost
6.0
Troop Messenger
Integrates with Gmail and Google Hangouts
Mattermost
7.0
Troop Messenger

File Sharing & Management

Mattermost
7.3
Troop Messenger
9.3
Versioning
Mattermost
8.0
Troop Messenger
Video files
Mattermost
6.4
Troop Messenger
10.0
Audio files
Mattermost
6.7
Troop Messenger
9.0
Document collaboration
Mattermost
8.6
Troop Messenger
Access control
Mattermost
7.6
Troop Messenger
Advanced security features
Mattermost
7.0
Troop Messenger
9.0
Integrates with Google Drive
Mattermost
8.0
Troop Messenger
Device sync
Mattermost
6.0
Troop Messenger

Pros

Mattermost

  • It's open-source! So our devs could adequate the tool to our necessities.
  • It works particularly well in every navigator.
  • It also works well in mobile phones, even when you choose not to install the mobile app (this is a BIG plus).
María Lucía Santagata | TrustRadius Reviewer

Troop Messenger

  • Unlimited searchable message history.
  • Sending a single message to multiple users and multiple groups at once.
  • Live location tracking.
  • Advanced search filters to filter images, videos, files, contacts, and locations separately.
Anusha P | TrustRadius Reviewer

Cons

Mattermost

  • UI glitches were frequent occurrences
  • Base pricing is competitive with Slack, but enterprise features come at a hefty price
  • Webhooks are cumbersome to set up compared to Slack
Anonymous | TrustRadius Reviewer

Troop Messenger

  • Lack of third-party integrations.
  • Rare app loading problem.
Anusha P | TrustRadius Reviewer

Usability

Mattermost

Mattermost 7.3
Based on 3 answers
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
María Lucía Santagata | TrustRadius Reviewer

Troop Messenger

No score
No answers yet
No answers on this topic

Support Rating

Mattermost

Mattermost 7.8
Based on 7 answers
Direct support is only available for the paid version, but there is a very active community that provides a considerable amount of information.
Anonymous | TrustRadius Reviewer

Troop Messenger

No score
No answers yet
No answers on this topic

Alternatives Considered

Mattermost

Slack is excellent and has many of the same features as Mattermost. However, the cost if you have a larger group can be prohibitive. Mattermost is a better ROI per user, in our opinion. It also allows us to host it ourselves, which is more desirable for management by our MIS department.
Angela Goldsmith, PMP | TrustRadius Reviewer

Troop Messenger

No answers on this topic

Return on Investment

Mattermost

  • Install, deploy and forget, as the setup was very easy
  • Mattermost has neither had a positive nor negative impact on business objectives
Jaideep Tibrewala | TrustRadius Reviewer

Troop Messenger

  • I believe this has increased productivity amongst the team in that we can get immediate responses to issues and questions, allowing us to have a better continuous flow of work.
Anusha P | TrustRadius Reviewer

Screenshots

Pricing Details

Mattermost

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Troop Messenger

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Mattermost
8.4
Troop Messenger
10.0

Usability

Mattermost
7.3
Troop Messenger

Support Rating

Mattermost
7.8
Troop Messenger

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