Mattermost vs. Troop Messenger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.8 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Troop Messenger
Score 9.8 out of 10
N/A
Instant messaging for business allows people to communicate relaying information in real time. However, corporate chat app is a contemporary update to the ancient email communication cutting out time, expense and effort at the same time. Nowadays many organizations are using instant messaging for their daily business conversations. But for effective communication, an easy to use corporate chat app is vital. Troop Messenger is an enterprise-level business communication chat application. It is…N/A
Pricing
MattermostTroop Messenger
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
No answers on this topic
Offerings
Pricing Offerings
MattermostTroop Messenger
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
MattermostTroop Messenger
Features
MattermostTroop Messenger
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
7.9
45 Ratings
3% above category average
Troop Messenger
9.8
17 Ratings
25% above category average
Task Management6.933 Ratings00 Ratings
Gantt Charts7.59 Ratings00 Ratings
Scheduling7.69 Ratings00 Ratings
Workflow Automation7.226 Ratings00 Ratings
Mobile Access8.742 Ratings9.917 Ratings
Search8.924 Ratings9.717 Ratings
Visual planning tools8.511 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.3
48 Ratings
4% above category average
Troop Messenger
9.8
17 Ratings
21% above category average
Chat9.548 Ratings10.017 Ratings
Notifications8.348 Ratings9.917 Ratings
Discussions9.146 Ratings9.617 Ratings
Surveys9.329 Ratings00 Ratings
Internal knowledgebase7.132 Ratings9.615 Ratings
Integrates with GoToMeeting7.78 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.012 Ratings00 Ratings
Integrates with Outlook7.58 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
9.0
28 Ratings
13% above category average
Troop Messenger
9.7
17 Ratings
21% above category average
Versioning7.911 Ratings00 Ratings
Video files9.422 Ratings9.617 Ratings
Audio files9.422 Ratings9.817 Ratings
Document collaboration8.018 Ratings00 Ratings
Access control9.922 Ratings9.816 Ratings
Advanced security features8.919 Ratings9.816 Ratings
Integrates with Google Drive8.212 Ratings00 Ratings
Device sync9.916 Ratings00 Ratings
Best Alternatives
MattermostTroop Messenger
Small Businesses
Stackby
Stackby
Score 9.1 out of 10
Stackby
Stackby
Score 9.1 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.8 out of 10
Zoho Cliq
Zoho Cliq
Score 9.3 out of 10
Enterprises
HCL Connections
HCL Connections
Score 9.0 out of 10
HCL Connections
HCL Connections
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MattermostTroop Messenger
Likelihood to Recommend
8.3
(50 ratings)
9.8
(17 ratings)
Likelihood to Renew
6.6
(7 ratings)
-
(0 ratings)
Usability
6.4
(6 ratings)
-
(0 ratings)
Support Rating
8.0
(9 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
6.7
(35 ratings)
-
(0 ratings)
User Testimonials
MattermostTroop Messenger
Likelihood to Recommend
Mattermost
I used Mattermost on a full remote company and it perfectly suited our collaboration and communication culture. The company dealt with privileged and personal information of a huge data base of users, so it was a significant advantage for our need to comply with industry regulations.
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Tvisha Systems Pvt Ltd
Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.
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Pros
Mattermost
  • Easy intergration to our main CRM (Monday.com)
  • I'm not techy myself but I have seen a lot of our previous integrations in Slack transferred over to Mattermost so that's fun
  • The desktop and phone app (android) works well enough. I haven't tried it on the Apple ecosystem yet.
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Tvisha Systems Pvt Ltd
  • Sending a single message to multiple users and multiple groups at once.
  • Any participant of the group call can add more participants to the ongoing group call.
  • Search filters help you find groups, text files, images, videos, and more in just one go.
  • It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc.
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Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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Tvisha Systems Pvt Ltd
  • To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.
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Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Tvisha Systems Pvt Ltd
No answers on this topic
Usability
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Tvisha Systems Pvt Ltd
No answers on this topic
Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Tvisha Systems Pvt Ltd
No answers on this topic
Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
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Tvisha Systems Pvt Ltd
No answers on this topic
Alternatives Considered
Mattermost
I feel slack is a bit more difficult to use overall than Mattermost. Mattermost makes the tasks of communicating across departments and team members easier, as well as giving the ability to share information via hyper links, attachments, and other forms of communication among every body here. Also, easier user interface
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Tvisha Systems Pvt Ltd
The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.
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Return on Investment
Mattermost
  • Improved Communication Efficiency by consolidating all the variety of messaging apps etc
  • real-time communication and collaboration has improved the orgs ability to address issues and implement changes rapidly.
  • Accelerated decision-making processes, reducing the time required for team approvals and discussions which used to be in back and forth emails.
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Tvisha Systems Pvt Ltd
  • Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.
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ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

Troop Messenger Screenshots

Screenshot of Affordable pricing for every Business
Ensure your enterprise instant messaging is swift and secure with Troop Messenger – the most affordable team communication app.Screenshot of Screenshot of Screenshot of Screenshot of