Mattermost vs. Troop Messenger

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mattermost
Score 8.9 out of 10
Enterprise companies (1,001+ employees)
Mattermost from the company of the same name in Palo Alto is a messaging, collaboration and communication platform providing high security and compliance for the businesses that need it.
$0
per month per user
Troop Messenger
Score 9.7 out of 10
N/A
Instant messaging for business allows people to communicate relaying information in real time. However, corporate chat app is a contemporary update to the ancient email communication cutting out time, expense and effort at the same time. Nowadays many organizations are using instant messaging for their daily business conversations. But for effective communication, an easy to use corporate chat app is vital. Troop Messenger is an enterprise-level business communication chat application. It is…N/A
Pricing
MattermostTroop Messenger
Editions & Modules
Free Self-Hosted
$0
per month per user
Professional
$10
per month per user
Enterprise
Contact Us
per month per user
No answers on this topic
Offerings
Pricing Offerings
MattermostTroop Messenger
Free Trial
YesYes
Free/Freemium Version
YesYes
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeOptionalNo setup fee
Additional Details
More Pricing Information
Community Pulse
MattermostTroop Messenger
Top Pros
Top Cons
Features
MattermostTroop Messenger
Project Management
Comparison of Project Management features of Product A and Product B
Mattermost
8.3
29 Ratings
6% above category average
Troop Messenger
9.8
17 Ratings
22% above category average
Task Management7.418 Ratings00 Ratings
Gantt Charts8.310 Ratings00 Ratings
Scheduling8.310 Ratings00 Ratings
Workflow Automation7.513 Ratings00 Ratings
Mobile Access8.628 Ratings9.917 Ratings
Search9.225 Ratings9.617 Ratings
Visual planning tools8.812 Ratings00 Ratings
Communication
Comparison of Communication features of Product A and Product B
Mattermost
8.8
31 Ratings
9% above category average
Troop Messenger
9.8
17 Ratings
20% above category average
Chat9.831 Ratings10.017 Ratings
Notifications8.631 Ratings9.917 Ratings
Discussions9.429 Ratings9.517 Ratings
Surveys9.018 Ratings00 Ratings
Internal knowledgebase8.617 Ratings9.615 Ratings
Integrates with GoToMeeting8.59 Ratings00 Ratings
Integrates with Gmail and Google Hangouts8.613 Ratings00 Ratings
Integrates with Outlook8.29 Ratings00 Ratings
File Sharing & Management
Comparison of File Sharing & Management features of Product A and Product B
Mattermost
8.8
29 Ratings
8% above category average
Troop Messenger
9.7
17 Ratings
18% above category average
Versioning8.812 Ratings00 Ratings
Video files9.123 Ratings9.617 Ratings
Audio files9.123 Ratings9.717 Ratings
Document collaboration8.419 Ratings00 Ratings
Access control8.923 Ratings9.816 Ratings
Advanced security features8.420 Ratings9.816 Ratings
Integrates with Google Drive8.713 Ratings00 Ratings
Device sync9.317 Ratings00 Ratings
Best Alternatives
MattermostTroop Messenger
Small Businesses
Stackby
Stackby
Score 9.8 out of 10
Stackby
Stackby
Score 9.8 out of 10
Medium-sized Companies
Troop Messenger
Troop Messenger
Score 9.7 out of 10
ClickMeeting
ClickMeeting
Score 9.4 out of 10
Enterprises
Quickbase
Quickbase
Score 9.2 out of 10
Quickbase
Quickbase
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MattermostTroop Messenger
Likelihood to Recommend
9.5
(32 ratings)
9.8
(17 ratings)
Likelihood to Renew
6.8
(6 ratings)
-
(0 ratings)
Usability
6.0
(6 ratings)
-
(0 ratings)
Support Rating
8.0
(9 ratings)
-
(0 ratings)
Implementation Rating
8.0
(1 ratings)
-
(0 ratings)
Ease of integration
7.5
(19 ratings)
-
(0 ratings)
User Testimonials
MattermostTroop Messenger
Likelihood to Recommend
Mattermost
Mattermost is definitely appropriate for a growing company with team members spread out across the u.s. and Canada. It’s given me the ability to have access to anyone with the information I need or the ability to develop friendships, working relationships with people I otherwise wouldn’t have access to
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Tvisha Systems Pvt Ltd
Anyone who wants to have a digital collaboration space for chat, team meetings, audio-video group conferencing, screen sharing, and so on, can start using Troop Messenger. We know that the world can’t move on without communicating with each other, there’ll be no such industry or enterprise that exists where Troop Messenger can’t fit in.
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Pros
Mattermost
  • We collaborate as a team with great efficiency and ease, we solve any problem or need together through the Mattermost chat.
  • Communication is made regardless of the distance where my colleagues are, it is very fast and does not slow down the progress of our work.
  • We can create many channels and be more efficient, we enhance the internal productivity of each department.
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Tvisha Systems Pvt Ltd
  • Sending a single message to multiple users and multiple groups at once.
  • Any participant of the group call can add more participants to the ongoing group call.
  • Search filters help you find groups, text files, images, videos, and more in just one go.
  • It has many time-saving filters for retrieving text messages, images, videos, users, groups, etc.
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Cons
Mattermost
  • Some of the features in paid plans could be free, however, they have much offered in free plan (self-hosted)
  • The Desktop App we use on windows has some bugs, like when Mattermost is down and comes back up, the app needs restart
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Tvisha Systems Pvt Ltd
  • To my knowledge, Troop Messenger is already a complete tool, so there is no feature that is required to be improved.
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Likelihood to Renew
Mattermost
Mattermost has been an excellent tool for our business, allowing for a very cost-effective means of communicating, collaborating, and sharing project and business documentation and resources. The free community edition allows for simple installation on existing cloud server resources which results in significantly lower recurring costs compared to the competition
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Tvisha Systems Pvt Ltd
No answers on this topic
Usability
Mattermost
It's an extremely easy to use software, and I would recommend it to every company that is growing. I think they could improve their notification system, as it gets a little spammy sometimes and important notifications get lost. Also needs to improve the number of private chats that you are allowed to create.
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Tvisha Systems Pvt Ltd
No answers on this topic
Support Rating
Mattermost
We have not had to contact support for Mattermost ever. All that we have needed has been available in the documentation or website. One of our DevOps team members set it up in a couple of hours. The whole team was using Mattermost that same day. No support needed.
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Tvisha Systems Pvt Ltd
No answers on this topic
Implementation Rating
Mattermost
This went as expected. No surprises or major hurdles.
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Tvisha Systems Pvt Ltd
No answers on this topic
Alternatives Considered
Mattermost
Before Mattermost, we used Stride first, and then Slack as our communication platform. Stride got discontinued so it is not comparable, but Slack got very costly for us, with basically the same features as Mattermost - a matter of fact, the "reply" feature is surprisingly non-existent on Slack (you can reply by opening a different thread, but that is hard to follow in most cases), and not only exists in Mattermost but very straightforward. We have considered using Discord too, but then chose Mattermost for its open-source nature, and the possibility of running our very own self-hosted servers, with total control.
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Tvisha Systems Pvt Ltd
The best aspect of range in a remote setting is feeling connected. I feel as though we are all united because we can easily start a conference with our teammates, making it seem like we are all present. These very little things let us coordinate and work together in a way that was never previously conceivable. I like Troop Messenger and the ability to interact without experiencing any latency.
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Return on Investment
Mattermost
  • Very high performing data migration functions and easy to navigate.
  • Creating analytics on multiple big data is a very simple and reliable report with multiple benefits.
  • Collaboration is effective, and easy project documentation.
  • Lead generation is excellent and easy on access control management.
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Tvisha Systems Pvt Ltd
  • Our team communication and collaboration is simplified with Troop Messenger. Now that we don’t feel the need to use e-mail for checking our work requirements and updates, we check all of them in Troop Messenger and get on to work. We are able to bring non-employees, such as our customers and clients, into it to exchange business conversations. We don’t feel any negative impacts with it.
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ScreenShots

Mattermost Screenshots

Screenshot of Channels: All team communications in one place.Screenshot of Playbooks: Orchestrates work across tools and teams.Screenshot of Boards: Project planning and milestones.Screenshot of Connections: Unites the entire technology stack through a single point of collaboration.

Troop Messenger Screenshots

Screenshot of Affordable pricing for every Business
Ensure your enterprise instant messaging is swift and secure with Troop Messenger – the most affordable team communication app.Screenshot of Screenshot of Screenshot of Screenshot of