What users are saying about
1 Ratings
10 Ratings
1 Ratings
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Score 6 out of 100
10 Ratings
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Score 9.3 out of 100

Likelihood to Recommend

MCA Suite

It is a good tool for smaller companies entering the MCA space, but doesn't scale all that well, and provides limited options for reporting customization.
Anonymous | TrustRadius Reviewer

Salesflare

I have always struggled with using CRMs. Either they try and remove you from your everyday workflow or they are full of features you don't want/use. Salesflare integrates exactly the way you would want a CRM to integrate and it plays nice with just about any other software you use for your business. Salesflare may not be as feature-rich as some other CRMs but it beats out just about everyone when it comes to seamless integration, ease of use and overall enjoyment of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

MCA Suite
6.0
Salesflare
8.7
Customer data management / contact management
MCA Suite
6.0
Salesflare
10.0
Workflow management
MCA Suite
Salesflare
10.0
Territory management
MCA Suite
Salesflare
5.8
Opportunity management
MCA Suite
Salesflare
9.2
Integration with email client (e.g., Outlook or Gmail)
MCA Suite
Salesflare
10.0
Contract management
MCA Suite
Salesflare
10.0
Quote & order management
MCA Suite
Salesflare
6.8
Interaction tracking
MCA Suite
Salesflare
9.6
Channel / partner relationship management
MCA Suite
Salesflare
7.0

CRM Reporting & Analytics

MCA Suite
1.0
Salesflare
8.6
Customizable reports
MCA Suite
1.0
Salesflare
5.8
Forecasting
MCA Suite
Salesflare
10.0
Pipeline visualization
MCA Suite
Salesflare
10.0

Security

MCA Suite
8.0
Salesflare
9.6
Role-based user permissions
MCA Suite
8.0
Salesflare
9.2
Single sign-on capability
MCA Suite
Salesflare
10.0

CRM Project Management

MCA Suite
4.0
Salesflare
8.8
Reporting
MCA Suite
4.0
Salesflare
9.2
Task management
MCA Suite
Salesflare
9.2
Billing and invoicing management
MCA Suite
Salesflare
8.0

Customer Service & Support

MCA Suite
Salesflare
8.3
Case management
MCA Suite
Salesflare
9.0
Call center management
MCA Suite
Salesflare
7.0
Help desk management
MCA Suite
Salesflare
9.0

Marketing Automation

MCA Suite
Salesflare
9.4
Lead management
MCA Suite
Salesflare
10.0
Email marketing
MCA Suite
Salesflare
8.8

Customization

MCA Suite
Salesflare
9.5
Custom fields
MCA Suite
Salesflare
9.6
Custom objects
MCA Suite
Salesflare
9.6
API for custom integration
MCA Suite
Salesflare
9.2

Social CRM

MCA Suite
Salesflare
9.6
Social data
MCA Suite
Salesflare
9.6
Social engagement
MCA Suite
Salesflare
9.6

Integrations with 3rd-party Software

MCA Suite
Salesflare
8.5
Marketing automation
MCA Suite
Salesflare
8.0
Compensation management
MCA Suite
Salesflare
9.0

Platform

MCA Suite
Salesflare
10.0
Mobile access
MCA Suite
Salesflare
10.0

Pros

MCA Suite

  • They have lots of detail on the deal pages.
  • It allows for multiple internal and external users.
  • It has global search functionality.
Anonymous | TrustRadius Reviewer

Salesflare

  • Salesflare organizes your clients (accounts) and contacts
  • Great amount of depth when it comes to monitoring sales and other opportunities
  • Ability to add custom fields to individual accounts such as branding
Kevin Miller | TrustRadius Reviewer

Cons

MCA Suite

  • Poor reporting.
  • Filtering is clunky.
  • They could improve on data visualization.
  • Renewal advances that are not refinances are difficult to manage.
Anonymous | TrustRadius Reviewer

Salesflare

  • It works wonderfully as a CRM for freelancers, consultants and small teams but feels like it would become more difficult to integrate with larger teams
  • Sometimes have issues with email syncing with missing emails or having to reconnect my email to Salesflare
  • Emails are sent from the app using their own servers, I would prefer to send via my own email system (Gsuite) for better delivery
Gary Shouldis | TrustRadius Reviewer

Alternatives Considered

MCA Suite

We haven't used any others.
Anonymous | TrustRadius Reviewer

Salesflare

Salesflare does its own thing compared to the others I've tried. It's unique even though it shares many of the main features a CRM should have. Salesforce Lightning is amazing and feature-packed but can often get overwhelming depending on your use case. I never experience any slight lag or load times with Salesflare. Lightning can sometimes hang depending on your browser etc.
Kevin Miller | TrustRadius Reviewer

Return on Investment

MCA Suite

  • We've been able to grow our working capital program over the years with the help of MCA Suite.
  • Data management is difficult, and we struggle with reporting.
  • We have granted merchants dedicated to their advances for tracking purposes.
Anonymous | TrustRadius Reviewer

Salesflare

  • I save dozens of hours each month managing new clients and leads, Salesflare easily pays for itself each month
  • Between the great mobile app and integration with Gsuite, Salesflare is the perfect CRM for the mobile user. I no longer feel chained to a desktop to manage my leads.
  • I used to have a Love-Hate relationship with CRMs but now actually enjoy using a CRM since using Salesflare and feel like I actually realize the value of using a CRM.
Gary Shouldis | TrustRadius Reviewer

Pricing Details

MCA Suite

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?

Salesflare

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

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