Trellix Endpoint Security (ENS) solutions apply proactive threat intelligence and defenses across the entire attack lifecycle to keep organizations safer and more resilient.
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Trend Micro Worry-Free Services Suite
Score 9.0 out of 10
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Trend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.
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Pricing
Trellix Endpoint Security ENS
Trend Micro Worry-Free Services Suite
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Pricing Offerings
Trellix Endpoint Security ENS
Trend Micro Worry-Free Services Suite
Free Trial
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No
Free/Freemium Version
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No
Premium Consulting/Integration Services
No
No
Entry-level Setup Fee
No setup fee
No setup fee
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Trellix Endpoint Security ENS
Trend Micro Worry-Free Services Suite
Features
Trellix Endpoint Security ENS
Trend Micro Worry-Free Services Suite
Endpoint Security
Comparison of Endpoint Security features of Product A and Product B
It provides great web security and will protect your devices against viruses and malware when paired with other security software and hardware. For instance, we have multiple layers of security set up so if McAfee misses something then one of our other barriers will catch the infection or intrusion before it reaches the network. I would not suggest using this product as a standalone agent because I do not think it will be as effective when working by itself. The dashboard also makes it convenient to manage devices, policies, and settings from wherever you are so it's an ideal solution for any IT department to use. I would just suggest using something else as a backup so your network isn't left vulnerable.
With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
The amount of false detections especially the negative ones needed to be reduced.
It requires more optimization. It tends to make the PCs slower.
It almost doesn't have the ability to heal. This is very important as we need our sensitive data to be recoverable.
It doesn't have any free scanning functionality. Our users using personal machines cannot scan in case of an incident. This could be added like Malwarebytes.
It would be better if there were an unload password for each policy instead of one for the whole organization.
We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
The support of product was very good when we initially implemented the solution. We were getting fats replies and could see the customer approach. After a while the level of support was not following the SLA's and the replies were getting very confusing and late.
The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
Unlike Trellix Endpoint Security Symantec Endpoint provides less information about events on the user side. Trellix give an opportunity to see information about virus detection on a user machine as quick as it possible, so we were able to catch the signs of virus propagation early and prevent the spread of damage
Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
From an auditing standpoint, we can show that our workstations/servers are protected.
Even though it cant identify more advanced/targeted malware, it is still good to identify the more obvious malware which occurs daily in my enterprise.
Since it can be easily deployed, the products can easily get deployed on all systems in the environment for optimal anti-malware protection.
