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Trellix Endpoint Security ENS vs. Trend Micro Worry-Free Services Suite

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Trellix Endpoint Security ENS

    Score8.3 out of 10
    N/ATrellix Endpoint Security (ENS) solutions apply proactive threat intelligence and defenses across the entire attack lifecycle to keep organizations safer and more resilient.N/A

    Trend Micro Worry-Free Services Suite

    Score8.3 out of 10
    N/ATrend Micro offers an end-to-end hosted security solution which they call the Worry-Free Business Security suite for midsize and larger enterprises, which provides a wide range of services such as endpoint protection, email encryption, general antivirus and threat detection and prevention, as well as protection of cloud applications as well, with no maintenance.N/A
    Pricing
    Trellix Endpoint Security ENSTrend Micro Worry-Free Services Suite
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Trellix Endpoint Security ENSTrend Micro Worry-Free Services Suite
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details
    More Pricing Information
    Community Pulse
    Trellix Endpoint Security ENSTrend Micro Worry-Free Services Suite
    Considered Both Products
    Trellix (Musarubra US LLC)
    No answer on this topic
    Trend Micro
    No answer on this topic
    Key User Insights
    Would buy again
    80%
    Would buy again
    12 Answers
    100%
    Would buy again
    5 Answers
    Delivers good value for the price
    93%
    Delivers good value for the price
    13 Answers
    100%
    Delivers good value for the price
    5 Answers
    Happy with the feature set
    80%
    Happy with the feature set
    12 Answers
    100%
    Happy with the feature set
    5 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    11 Answers
    100%
    Lived up to sales and marketing promises
    5 Answers
    Implementation went as expected
    100%
    Implementation went as expected
    14 Answers
    100%
    Implementation went as expected
    5 Answers
    Features
    Trellix Endpoint Security ENSTrend Micro Worry-Free Services Suite
    Endpoint Security
    Comparison of Endpoint Security features of Trellix Endpoint Security ENS and Trend Micro Worry-Free Services Suite
    Feature
    Trellix Endpoint Security ENS
    8.3
    15 Ratings
    3% below category average
    Trend Micro Worry-Free Services Suite
    9.3
    4 Ratings
    9% above category average
    Anti-Exploit Technology8.013 Ratings9.63 Ratings
    Endpoint Detection and Response (EDR)8.014 Ratings9.13 Ratings
    Centralized Management9.015 Ratings10.04 Ratings
    Hybrid Deployment Support7.98 Ratings9.92 Ratings
    Infection Remediation8.014 Ratings9.14 Ratings
    Vulnerability Management8.012 Ratings10.03 Ratings
    Malware Detection9.015 Ratings7.44 Ratings
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    User Ratings
    Trellix Endpoint Security ENSTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    9.0
    (26 ratings)
    9.9
    (10 ratings)
    Usability
    8.0
    (1 ratings)
    9.9
    (4 ratings)
    Support Rating
    5.0
    (6 ratings)
    9.4
    (2 ratings)
    Ease of integration
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Trellix Endpoint Security ENSTrend Micro Worry-Free Services Suite
    Likelihood to Recommend
    Trellix (Musarubra US LLC)
    It provides great web security and will protect your devices against viruses and malware when paired with other security software and hardware. For instance, we have multiple layers of security set up so if McAfee misses something then one of our other barriers will catch the infection or intrusion before it reaches the network. I would not suggest using this product as a standalone agent because I do not think it will be as effective when working by itself. The dashboard also makes it convenient to manage devices, policies, and settings from wherever you are so it's an ideal solution for any IT department to use. I would just suggest using something else as a backup so your network isn't left vulnerable.
    Incentivized
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    Trend Micro
    With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.
    Incentivized
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    Pros
    Trellix (Musarubra US LLC)
    • Provides high fidelity alerting.
    • Allows CSOC analysts to perform forensic triage and alert investigations through containment from a single pane of glass.
    • Provides alert telemetry across on-disk and in-memory attacks.
    • Supports many additional 'bolt-on' modules to provide additional alert context or capabilities.
    Incentivized
    Read full review
    Trend Micro
    • Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
    • Central Control Manager capabilities to have control about what happens in the environment
    • No need to have internal infrastructure to host further than your workstations or terminals
    • No need to have dedicated team for security or endpoint protection
    • Maintenance and updates are available just as released, no need to take actions on that side
    • Great capabilities as a connected threat defense platform
    • Endpoint protection features and quality for SMBs
    • Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage
    Incentivized
    Read full review
    Cons
    Trellix (Musarubra US LLC)
    • The amount of false detections especially the negative ones needed to be reduced.
    • It requires more optimization. It tends to make the PCs slower.
    • It almost doesn't have the ability to heal. This is very important as we need our sensitive data to be recoverable.
    • It doesn't have any free scanning functionality. Our users using personal machines cannot scan in case of an incident. This could be added like Malwarebytes.
    Incentivized
    Read full review
    Trend Micro
    • It would be better if there were an unload password for each policy instead of one for the whole organization.
    • We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
    • When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.
    Incentivized
    Read full review
    Usability
    Trellix (Musarubra US LLC)
    So below is my breakdown, Pro's: Centralized Management, Comprehensive Protection and customization. Con's: Initial cost
    Incentivized
    Read full review
    Trend Micro
    Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.
    Incentivized
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    Support Rating
    Trellix (Musarubra US LLC)
    The support of product was very good when we initially implemented the solution. We were getting fats replies and could see the customer approach. After a while the level of support was not following the SLA's and the replies were getting very confusing and late.
    Incentivized
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    Trend Micro
    The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.
    Incentivized
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    Alternatives Considered
    Trellix (Musarubra US LLC)
    Unlike Trellix Endpoint Security Symantec Endpoint provides less information about events on the user side. Trellix give an opportunity to see information about virus detection on a user machine as quick as it possible, so we were able to catch the signs of virus propagation early and prevent the spread of damage
    Incentivized
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    Trend Micro
    Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.
    Incentivized
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    Return on Investment
    Trellix (Musarubra US LLC)
    • From an auditing standpoint, we can show that our workstations/servers are protected.
    • Even though it cant identify more advanced/targeted malware, it is still good to identify the more obvious malware which occurs daily in my enterprise.
    • Since it can be easily deployed, the products can easily get deployed on all systems in the environment for optimal anti-malware protection.
    Incentivized
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    Trend Micro
    • It has stopped several malicious items from getting into our system.
    • It's also saved money over our previous Anti-Virus solution (Kaspersky)
    • Ease of Setup/Use
    Incentivized
    Read full review
    ScreenShots

    Trellix Endpoint Security ENS Screenshots

    Screenshot of The Monitoring workspace presents actionable endpoint threat detection without the noise.Screenshot of Automatically identify the key findings without requiring manual evaluation of each individual artifact.Screenshot of Visualization displays relationships and speeds analyst understanding.Screenshot of AI-guided investigations automatically provide answers to typical questions asked during a security incident and highlight the most relevant evidence.