Melio vs. Ottimate

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Melio
Score 8.5 out of 10
N/A
Melio is a small business-oriented Accounts Payable tool, presented as a service that helps small businesses keep up with business. A B2B payments experience and payment workflow designed to be simple, and to enable businesses to pay domestic and international vendors, expedite payments, or pay by card.N/A
Ottimate
Score 8.9 out of 10
N/A
Ottimate is an automated accounts payable platform.N/A
Pricing
MelioOttimate
Editions & Modules
Card processing fee
2.9%
No answers on this topic
Offerings
Pricing Offerings
MelioOttimate
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
MelioOttimate
Considered Both Products
Melio
Chose Melio
1. One thing I like about Melio is the free version for small businesses or individuals or soleprenuels .
2. Melio offers free bank to bank payments on all plans, even the free version unlike other competitors.
3. You can pay vendors with credit cards even if they don't accept …
Chose Melio
I have used Bill, Mercury and Novo. They all meet my requirements' for my business and do similar services. However, I have been sticking with Melio over the other products as it meets all the needs for my business. Melio is a turn key solution for me. Melio is all I am using …
Chose Melio
Melio has much better customer service and lower fees than the competitors I've tried!
Chose Melio
Melio stacked up well against other solutions. The workflow and reporting were simple and the payment options were less expensive, without a monthly subscription. The ability to pay multiple invoicing in a few short clicks was appealing. The updated payment workflow was …
Chose Melio
I love Melio compared to bill.com, which seems to be full of fees and annoying ads that Melio does not have.
Chose Melio
Melio is 100% free if you just use ACH, and that by itself would be reason enough for me to stick with the platform, it boats a ton of other useful features that add to the experience.
Chose Melio
Melio tested to be much easier to use than BILL.
Additionally, Melio is free for bill payment; others charge quite a bit. Being able to recommend a free app to our clients makes standardizing on a single solution very easy for us.
Chose Melio
Less features than Ramp, but a solid option for free use for ACH. If you need International wires, fees may be higher than other options. However, you can issue paper checks, ACH, wires or use a linked credit card to pay bills.
Chose Melio
I prefer Melio due to its simplistic interface.
Chose Melio
I prefer Melio over Bill.com. I prefer Melio because it is easier to cancel or correct a payment on the platform. I like the way that Melio lets you track vendor requests for payment information. I like that it is easy to follow the payment all the way through the process to …
Chose Melio
It is pretty good, but clients call frustrated with it when they have to fix things. I cannot offer it to advanced clients, since the system is too simple.
Chose Melio
Bill.com is more expensive and more difficult to use than Melio. While it has a greater range of functionality and apparently has better integration into QuickBooks, we didn't need the greater functionality and I had just as much trouble integrating into Bill.com as I have with …
Ottimate
Chose Ottimate
We like the automated coding that Plate IQ provides vs. bill.com. It also helped that all of our locations could be viewed on the same dashboard. When you have five separate business all being managed by the same team, it's important to have dashboard functionality across all …
Chose Ottimate
PiQ costs $250K less than netsuite (at a minimum). Unless you have/need netsuite, no comparison.
Bill.com isn't targeted, and doesn't give the functionality that PiQ has for analytics by SKU.
Expensify is the closest in ease of use. They are not competitive; just very similar.
Chose Ottimate
We used Docuware first; great experience; however, it was not made specifically for restaurant clients like Plate IQ is. Plate IQ does a much better job of recognizing common items, and they've continued to add a function that is important for restaurant owners. Restaurant …
Features
MelioOttimate
Payment Management
Comparison of Payment Management features of Product A and Product B
Melio
9.4
Ratings
21% above category average
Ottimate
1.5
Ratings
134% below category average
Customizable Approval Policies8.00 Ratings1.60 Ratings
Financial Document Management9.70 Ratings1.00 Ratings
Payment Status Tracking9.90 Ratings1.50 Ratings
Payment Audit Trail9.90 Ratings1.70 Ratings
Duplicate Bill Detection9.80 Ratings1.60 Ratings
Advanced OCR9.80 Ratings1.70 Ratings
Electronic Funds Transfer8.90 Ratings1.60 Ratings
Accounts Payable
Comparison of Accounts Payable features of Product A and Product B
Melio
9.3
Ratings
26% above category average
Ottimate
1.4
Ratings
135% below category average
Automated Accounts Payable Processes8.90 Ratings1.60 Ratings
Vendor Management9.40 Ratings1.50 Ratings
Tax Form Preparation9.70 Ratings1.10 Ratings
Best Alternatives
MelioOttimate
Small Businesses
Square 9 Softworks
Square 9 Softworks
Score 9.3 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.3 out of 10
Medium-sized Companies
Square 9 Softworks
Square 9 Softworks
Score 9.3 out of 10
Square 9 Softworks
Square 9 Softworks
Score 9.3 out of 10
Enterprises
Webexpenses
Webexpenses
Score 8.7 out of 10
Webexpenses
Webexpenses
Score 8.7 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MelioOttimate
Likelihood to Recommend
8.9
(0 ratings)
5.5
(0 ratings)
Likelihood to Renew
9.6
(0 ratings)
-
(0 ratings)
Usability
8.3
(0 ratings)
-
(0 ratings)
Availability
9.0
(0 ratings)
-
(0 ratings)
Performance
7.0
(0 ratings)
-
(0 ratings)
Support Rating
8.0
(0 ratings)
9.0
(0 ratings)
In-Person Training
9.0
(0 ratings)
-
(0 ratings)
Online Training
8.0
(0 ratings)
-
(0 ratings)
Implementation Rating
9.0
(0 ratings)
-
(0 ratings)
Configurability
9.0
(0 ratings)
-
(0 ratings)
Ease of integration
10.0
(0 ratings)
-
(0 ratings)
Product Scalability
8.0
(0 ratings)
-
(0 ratings)
Vendor post-sale
9.0
(0 ratings)
-
(0 ratings)
Vendor pre-sale
9.0
(0 ratings)
-
(0 ratings)
User Testimonials
MelioOttimate
Likelihood to Recommend
Melio is particularly well suited for small businesses above $100K in revenue whose owners want to save time and simplify bill payments. It is helpful to bookkeepers so that they don't have to ask the owners, over and over again, "what was that check for?" and "can you send me the bill?"
Read full review
Plate IQ has been a perfect addition to our company. We had invoices with grease, creases, folds, shaded characters, etc, coming into our office all the time. The ability to scan, or even better, have invoices come through EDI, has completely changed the way we are able to handle invoicing.
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Pros
  • The simplicity it adds to business payments is a great deal. One feature we really value it the ability to pay vendors by check. Melio prints and mails checks for us which saves time and hassle.
  • Payment scheduling tool is another thing we enjoy. This tool lets us plan ahead and manage cash flow more effectively by setting payment dates in advance.
  • Another thing Melio does well is the tracking of payment.
  • There was a time a vendor claimed that they hadn't been paid, but with just a few clicks we could see the check has already been delivered.
  • This kind of transparency gives us confident and keep things professional.
  • The integration with other platform or accounts like QuickBooks is an experience I did love to keep.
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  • Payments; ACH, VCard and check. Domestic only however
  • SKU tracking (the AI part that works reasonably well)
  • Invoice Processing Automation (Think bill.com on steroids)
Read full review
Cons
  • There should be an automatic link between vendors added with their Melio link and the same vendors that already exist in QuickBooks. As it is now, a new vendor is created when you do that and is not linked with the one that already is in QuickBooks.
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  • EDI options could increase.
  • BIll pay module could be improved.
  • Some support issues could be addressed sooner.
Read full review
Likelihood to Renew
It has solved almost all the business needs I have and has contributed greatly to my business growth.
Read full review
No answers on this topic
Usability
Melio has been a very important tool in the advancement of our business. With great features, it has made payments to vendors seamless and hassle free. In terms of vendor management, account/data tracking, and scheduling of payments in advance. This has formed the base that we are still with Melio till today.
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No answers on this topic
Support Rating
They have great customer support system
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They have a dedicated support person for each customer who actually knows the product.
Turnaround is usually within an hour or faster.
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In-Person Training
Very educative. It was well detailed, organized and knowledgeable.
Read full review
No answers on this topic
Online Training
Very helpful and we learnt a handful
Read full review
No answers on this topic
Alternatives Considered
Melio is 100% free if you just use ACH, and that by itself would be reason enough for me to stick with the platform, it boats a ton of other useful features that add to the experience.
Read full review
PiQ costs $250K less than netsuite (at a minimum). Unless you have/need netsuite, no comparison.
Bill.com isn't targeted, and doesn't give the functionality that PiQ has for analytics by SKU.
Expensify is the closest in ease of use. They are not competitive; just very similar.
Read full review
Return on Investment
  • I have been able to save hours every week now that I am only using Melio as my payment processor
  • I can easily add invoice details which I use to create in another platform and upload to Melio, this saves me time with projects I want to be quicker with
  • The ease of use for my clients is fantastic, and makes for a seamless workflow
Read full review
  • In my opinion, it has had zero impact on ROI now that we are paying for an additional year.
  • Another negative is that we've spent a lot of time discussing this issue with Plate IQ, to no avail. They feel it's appropriate to charge a company for an entire year of service even though said company emailed to cancel prior to the end of the first year of service.
  • We also wasted a lot of time onboarding this company only to find out that the software left a lot to be desired.
Read full review
ScreenShots