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Melio

Score8.5 out of 10

36 Reviews and Ratings

What is Melio?

Melio is a small business-oriented Accounts Payable tool, presented as a service that helps small businesses keep up with business. A B2B payments experience and payment workflow designed to be simple, and to enable businesses to pay domestic and international vendors, expedite payments, or pay by card.

Top Performing Features

  • Payment Status Tracking

    Tracks what stage payments are at in the process, from approval to receipt.

    Category average: 8.8

  • Payment Audit Trail

    Allows admin users visibility into the entire payment process, from receiving the expense claim or invoice to the payee receiving payment.

    Category average: 8.7

  • Duplicate Bill Detection

    Detects duplicate invoices or expense reports to prevent double payments.

    Category average: 8.7

Areas for Improvement

  • Electronic Funds Transfer

    Funds can be transferred via EFT as opposed to paper checks.

    Category average: 8.6

  • Automated Accounts Payable Processes

    Accounts payable processes are automated based on pre-determined workflows.

    Category average: 8.7

  • Customizable Approval Policies

    Policies for different types of approvals can be customized, sent to multiple approvers, automatically approved, etc.

    Category average: 8.5

Powering Smarter Payments with Melio

Use Cases and Deployment Scope

Melio is an online account app that is used by small and big businesses for a payment solution.

Melio is used by my company primarily for the management and processing of business payments to vendors and our service providers. We use it to schedule, send and track payments from our business bank account.

Melio has really come a long way to relieve our company of some manual duties. It made processing of payment easy and hassle free. The writing of checks, tracking due dates in spreadsheets and jumping between banking platforms and email communication has been tackled. We can now scheduled payments in advance, automate reminders and view payment history in one place. This has helped improve our cash flow management and reduced the chances of late payments.

One of the major problems Melio has solved for us [company] is the inefficiency in handling accounts payable and it has eliminated the need for physical paperwork, reduces the administrative burden and then increases the transparency in our finance operations. For example, adding team members with different roles and permissions is a valuable feature, you can add individuals payroll.

The scope of our use case involves paying, vendors, contractors and recurring bills.

Pros

  • The simplicity it adds to business payments is a great deal. One feature we really value it the ability to pay vendors by check. Melio prints and mails checks for us which saves time and hassle.
  • Payment scheduling tool is another thing we enjoy. This tool lets us plan ahead and manage cash flow more effectively by setting payment dates in advance.
  • Another thing Melio does well is the tracking of payment.
  • There was a time a vendor claimed that they hadn't been paid, but with just a few clicks we could see the check has already been delivered.
  • This kind of transparency gives us confident and keep things professional.
  • The integration with other platform or accounts like QuickBooks is an experience I did love to keep.

Cons

  • I don't think there is anything that doesn't have its Pros and Cons even we as human have pros and cons.
  • One thing is the delivery time for mailed checks can sometimes be slow or unpredictable.
  • Another area that should be improved is the notifications. The alerts for failed payments or delays are not always clear or timely.
  • We love to see more robust mobile functionality.

Return on Investment

  • Using Melio has had a noticeable impact on your business in terms of time savings, cost efficiency, and improved cash flow management.
  • Before Melio, we spent several hours and time writing checks manually but right now we have reduced the time consumption by at least 50% now focusing on more important things to grow the business.
  • The ability to schedule payments and pay by credit cards, even with vendors that have check as their payment option has helped us running the operation smoothly during cash flow gap.
  • On this one, I would say Melio has saved us a few dollars. From a cost standpoint, the fact that the ACH transfers are charged free has saved us up to $100 -$200 per month that we do spend on stamps, checkbooks, and courier fees.

Usability

Alternatives Considered

QuickBooks Online and Bill & Pay

Other Software Used

Intuit Online Payroll (discontinued), Quickbooks Payments & Banking, Bill & Pay

Highly Recommended - Saves me Time and Effort

Use Cases and Deployment Scope

I have been using Melio for over one year now and I am very satisfied with their product. I own four different LLCs and it has helped me much better manage my day-to-day task with their integration. I recommend their product. I wish I would have known about it earlier.

Pros

  • Integration
  • Payments
  • Customer Service

Cons

  • Slightly better User Interface, but overall it is great
  • Minor Improvement on things, but that's something not necessary needed

Return on Investment

  • The price is worth it
  • Melio has not had any negative impact on my business, only positve
  • I like their user interface, it is very easy to use

Alternatives Considered

BILL, Mercury and NovoBilling

Other Software Used

Microsoft Excel, Turbo Tax Live, QuickBooks Self-Employed, Zillow, Apartments.com

Great Way to receive and make payments

Use Cases and Deployment Scope

I have used Melio for sending invoices and getting paid. I have also implemented Melio for customers allowing them to pass credit card fees to the payee as well as limited free ACH payments. Melio integrates well with Quickbooks and other accounting software. Overall Melio is user-friendly and very intuitive.

Pros

  • Invoicing
  • ACH Same day-deposits
  • Credit card same-day deposits
  • Integration with QuickBooks

Cons

  • Integration with other accounting platforms like Wave
  • Free instant ACH deposits

Return on Investment

  • Faster payments

Usability

Alternatives Considered

Forwardly

Other Software Used

Wave Accounting, Forwardly

Melio is the best ACH payment platform

Use Cases and Deployment Scope

We switched our ACH payments to Melio 2 years ago. Using Melio has allowed us to eliminate virtually ALL of our check writing. It is fast, convenient, and no more trips to the post office or purchasing stamps. We used to write approximately 300-400 checks a year. Now, we do less than 10.

Pros

  • Fast
  • Easy site to navigate
  • Several payment options
  • Great app for on the go payments

Cons

  • I would like if Melio integrated with quickbooks desktop. Currently it is only QB online.
  • International wire transfers can sometimes be cumbersome
  • When searching for vendors, there are vendors listed that don’t pertain to my business

Return on Investment

  • Much less spent on postage
  • No checks to purchase
  • Fast and easy payments
  • My vendors much prefer receiving ACH payments
  • Saved writing and mailing over 600 paper checks so far and counting

Usability

Alternatives Considered

BILL

Other Software Used

QuickBooks Desktop for Mac

ClickTN

Use Cases and Deployment Scope

A company that is good at communication, has high reliability, respectable services, and is capable of developing with new technologies We offer a good payment solution that solves a number of problems facing small businesses and startups. We hope that its services will be published and made available in other countries of the world soon.

Pros

  • Easy-to-use platform
  • Good and reliable tools for payment transactions
  • Good customer service and important recommendations for small businesses.

Cons

  • Providing its services outside of York and adding new areas
  • Providing new and reliable tools for payment
  • Review some prices

Return on Investment

  • In my work as an advertising agency, having this kind of service available was good for me, especially in payments.

Usability