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Mend Telehealth Platform vs. RXNT

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Mend Telehealth Platform
Score 0.0 out of 10
N/A
According to the vendor, Mend Telehealth enables organizations to connect to patients anytime, anywhere with any device. Mend promises that their telehealth platform has a 98.3% engagement rate and single digit no-show rates. Mend also offers automation capabilities to integrate with EHR, PMS, and other third party systems. The vendor claims that approximately 50% of their customers have come from other telehealth systems.N/A
RXNT
Score 8.7 out of 10
N/A
RXNT is an ambulatory healthcare tech solution for medical practices and healthcare organizations. Since 1999, RXNT has offered integrated, customizable, ONC-certified Clinical and Practice Management software for medical offices, healthcare organizations, and specialists across the United States. RXNT's suite of technology includes provides Clinical EHR, Practice Management, Medical Billing and RCM, E-Prescribing, Practice Scheduling, Patient Portal for medical professionals.…
$118
per month per user
Pricing
Mend Telehealth PlatformRXNT
Editions & Modules
No answers on this topic
EHR Bundle
$118
per month per provider
PM Bundle
$207
per month per provider
Full Suite
$319
per month per provider
Offerings
Pricing Offerings
Mend Telehealth PlatformRXNT
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details—Pricing includes a free setup and training period, free data transfer and storage, and free in-house support. Plus, 24/7 cloud-based access, regular system upgrades, and mobile applications. All plans are per provider, and the pricing structure is an annual contract, billed monthly or yearly. A 10% discount is available for yearly billing.
More Pricing Information
Features
Mend Telehealth PlatformRXNT
Billing and Claims Management
Comparison of Billing and Claims Management features of Product A and Product B
Mend Telehealth Platform
-
Ratings
RXNT
8.4
12 Ratings
11% above category average
Real-time eligibility verification00 Ratings9.08 Ratings
Claims management00 Ratings8.46 Ratings
Coding00 Ratings8.19 Ratings
Patient billing00 Ratings8.47 Ratings
Financial Reporting00 Ratings8.17 Ratings
Patient Scheduling
Comparison of Patient Scheduling features of Product A and Product B
Mend Telehealth Platform
-
Ratings
RXNT
7.9
9 Ratings
1% above category average
Rule-based scheduling00 Ratings8.05 Ratings
Automated appointment reminders00 Ratings8.68 Ratings
Automated patient check-in00 Ratings7.76 Ratings
Multi-location support00 Ratings7.87 Ratings
Calendar interface00 Ratings7.36 Ratings
Electronic Medical Records
Comparison of Electronic Medical Records features of Product A and Product B
Mend Telehealth Platform
-
Ratings
RXNT
8.1
11 Ratings
11% above category average
Charting / document management00 Ratings8.410 Ratings
Templates00 Ratings7.410 Ratings
Patient portal00 Ratings8.66 Ratings
Mobile/tablet support00 Ratings8.55 Ratings
Fax integration00 Ratings8.25 Ratings
Integration with other EMR and PM systems00 Ratings8.53 Ratings
Workflow automation00 Ratings7.48 Ratings
Speech recognition00 Ratings7.93 Ratings
Customization00 Ratings7.68 Ratings
E-prescribing00 Ratings8.09 Ratings
Medical Security and Privacy
Comparison of Medical Security and Privacy features of Product A and Product B
Mend Telehealth Platform
-
Ratings
RXNT
8.8
10 Ratings
6% above category average
HIPAA compliance00 Ratings8.710 Ratings
Role-based permission levels00 Ratings8.68 Ratings
Data backups and redundancy00 Ratings8.87 Ratings
Local mode / networking failsafe00 Ratings8.95 Ratings
Workflow and Scale
Comparison of Workflow and Scale features of Product A and Product B
Mend Telehealth Platform
-
Ratings
RXNT
7.8
11 Ratings
3% above category average
Task tracking00 Ratings7.88 Ratings
Specialty-specific workflows00 Ratings7.37 Ratings
Multi-office / multi-physician capabilities00 Ratings8.38 Ratings
Best Alternatives
Mend Telehealth PlatformRXNT
Small Businesses
RXNT
RXNT
Score 8.7 out of 10
athenaClinicals
athenaClinicals
Score 10.0 out of 10
Medium-sized Companies
AdvancedMD
AdvancedMD
Score 8.0 out of 10
CareLogic EHR
CareLogic EHR
Score 10.0 out of 10
Enterprises

No answers on this topic

Epic
Epic
Score 8.7 out of 10
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User Ratings
Mend Telehealth PlatformRXNT
Likelihood to Recommend
-
(0 ratings)
9.0
(14 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(1 ratings)
Usability
-
(0 ratings)
8.2
(14 ratings)
Availability
-
(0 ratings)
10.0
(1 ratings)
Performance
-
(0 ratings)
10.0
(1 ratings)
Support Rating
-
(0 ratings)
10.0
(1 ratings)
Online Training
-
(0 ratings)
10.0
(1 ratings)
Implementation Rating
-
(0 ratings)
9.0
(1 ratings)
Configurability
-
(0 ratings)
10.0
(1 ratings)
Contract Terms and Pricing Model
-
(0 ratings)
10.0
(1 ratings)
Product Scalability
-
(0 ratings)
10.0
(1 ratings)
Professional Services
-
(0 ratings)
10.0
(1 ratings)
Vendor post-sale
-
(0 ratings)
10.0
(1 ratings)
Vendor pre-sale
-
(0 ratings)
10.0
(1 ratings)
User Testimonials
Mend Telehealth PlatformRXNT
Likelihood to Recommend
Mend
No answers on this topic
RXNT
For my psychiatric telehealth practice, RXNT is just about perfect! Once the patient paperwork packet was completed, the portal is opened and my encounter templates were up and ready to use - I could spend time actually listening to the patient because my paperwork pulls into the chart and subsequent visits can be duplicated/updated easily. It just takes time to get everything completed and ready for use. I didn't have much down time between switching my EMRs which was a little stressful trying to get patient charts moved and my paperwork built.
DH
Debbie Huffman
APRN, PMHNP
Read full review
Pros
Mend
No answers on this topic
RXNT
  • Patient portal, communications with patients and an easy to use platform for communciation.
  • Auto posting features and claim scrubbing tools.
  • Claim management and the ability to easily work to correct claims errors, rejections, and denials.
  • Easy customizable reporting tools for administrative analysis on our perfromance.
Verified User
Anonymous
Read full review
Cons
Mend
No answers on this topic
RXNT
  • The ads are very annoying and distracting. I would like to see these removed.
  • Sometimes when using the prescribing feature, the list of meds is unscrollable. This is likely a glitch that could be fixed.
  • Same thing after choosing a pharmacy. The preview page of Rx is unscrollable, making it impossible to see all of them. Would like to see this fixed as well.
  • Would like to be able to add more templates under the macros but it is not clear how to do this.
Verified User
Anonymous
Read full review
Likelihood to Renew
Mend
No answers on this topic
RXNT
This is exactly what we needed and I can’t think of of another system that can give us better service and customer support for a better price.
JK
Jennifer Kolb
Billing Manager
Read full review
Usability
Mend
No answers on this topic
RXNT
Having used other systems, there are still items I would like to see added to this platform. Additional forms, understanding of how to load those forms into the system. Ability for clients to access those forms. And the ability to upload forms that are coming in externally. This would be helpful.
AB
A Brock
Therapist
Read full review
Reliability and Availability
Mend
No answers on this topic
RXNT
We have not had any issues being able to connect.
JK
Jennifer Kolb
Billing Manager
Read full review
Performance
Mend
No answers on this topic
RXNT
No issues at all. We could not be happier with this system
JK
Jennifer Kolb
Billing Manager
Read full review
Support Rating
Mend
No answers on this topic
RXNT
Super quick response to any questions I have had
JK
Jennifer Kolb
Billing Manager
Read full review
Online Training
Mend
No answers on this topic
RXNT
Gabrielle and all the rest of our trainers were great!
JK
Jennifer Kolb
Billing Manager
Read full review
Implementation Rating
Mend
No answers on this topic
RXNT
It was fantastic! The training was easy and everyone was very helpful and knowledgeable throughout the whole process
JK
Jennifer Kolb
Billing Manager
Read full review
Alternatives Considered
Mend
No answers on this topic
RXNT
RXNT offers better quality and more customization for the cost. Valant was very expensive regardless if you wanted a few features or the entire EHR. eClinical Works is easy to duplicate records but then it can take a while to update with current information. And their updated version...you might need a magnifying glass especially if you are using on a laptop. I love the larger font and overall appeal of RXNT much better
DH
Debbie Huffman
APRN, PMHNP
Read full review
Scalability
Mend
No answers on this topic
RXNT
It fits our needs perfectly
JK
Jennifer Kolb
Billing Manager
Read full review
Professional Services
Mend
No answers on this topic
RXNT
I can’t saw enough about how great everyone was
JK
Jennifer Kolb
Billing Manager
Read full review
Return on Investment
Mend
No answers on this topic
RXNT
  • RXNT has allowed us to ramp up bringing on new clients from an average of 90 to 120 days to under 60 days.
  • We have save an average of 3-5 hours per month on admin costs due to the extensive, easy to understand reporting tools.
  • Clean claim accuracy has risen by an additional 7% using RXNT.
Verified User
Anonymous
Read full review
ScreenShots

Mend Telehealth Platform Screenshots

Screenshot of Savvy practices implement telehealth because the convenience for patients and ease-of-use with Mend produces single digit no-show rates. The average no-show rate is 23% across the globe. For a ten provider practice, that equates to at least $857,808 in lost revenue annually assuming $74 per visit.Screenshot of The average no-show rate is 23% across the globe. For a 10 provider practice, that equates to at least $857,808 in lost revenue annually. 90% of text messages get read within 3 minutes. Mend’s innovative appointment reminder service for doctors will text and email or email and call so that there are always multiple touches, eliminating the possibility of your patients forgetting their appointments.Screenshot of Our customers average 80% engagement rates with Mend digital medical intake forms and some groups are as high as 98%. Patient portals see single digit engagement rates. Mend can automate the majority of your patient intake forms creating massive reductions in overhead and errors.Screenshot of Make it quick and convenient for patients to schedule or modify their appointments 24/7/365. With patient self-scheduling, your practice can expect a reduction in no-shows and instant growth in revenue.

RXNT Screenshots

Screenshot of RXNT's clinical EHR software, where users can document patient encounters using custom templates & notes, as well as manage medications and demographic information.Screenshot of RXNT's Medical Billing software, used to automate billing for faster payments, improve the claims pipeline, and improve the revenue cycle with advanced analytics.Screenshot of RXNT's Practice Scheduling software, used to manage patient and resource appointments, accept co-pays and payments, as well as manage patient reminders.Screenshot of RXNT's Patient Portal, designed for modern patient engagement and telemedicine, patients can manage all their health information, appointments, labs, and messages.