Mendix vs. ServiceNow App Engine

I think it's well suited if you have data available and you want to create customized solutions for different types of users. Mendix is very good at doing that. It allows you to do it very easily. So those are good use cases.

Incentivized

I suggest that people in ServiceNow start by building apps in App Engine through learning plans on the ServiceNow Developer site. It is a very guided process, and it is fun to do. Newcomers in ServiceNow can learn a lot about configuring tables, fields, behavior of fields, roles, Flows, UX, and many more. App Engine tends to make development work simpler and faster to ship. However, it can be a difficult concept for people new to ServiceNow to understand scoped applications. So there should be a brief on the App Engine homepage that mentions what can be built and includes a link to learn more about scoped apps.

Incentivized

• Using Mendix you can build an application in a week compared to building the same application in Java in 1 month.
• You can simultaneously build applications for all kinds of devices (Desktop, Mobile and tablets).
• All in one tool, in Mendix Modeler you can manage databases, webservices, Mendix code , Java code, etc.

• App Engine can be used by non-developers to create Applications on the go, without coding.
• App Engine has all the important aspects of the application available for adding or editing within a single record. Hence, it is easier to modify.
• App Engine has a delegated development option which can be granted to specific developers or groups to manage a specific area for Scoped App Development without giving admin rights.

Incentivized

• Earlier versions lacked in UI/Ux. This is still improving.
• Since everyone and anyone can create custom add ons (widgets), Mendix could improve their quality checks (but not as rigid as eg Apple).
• Upgradeability used to be somewhat of an issue. Version 7 looks to be handling this better than previous versions.

• The scoped app prefix should be shorter to allow appropriate application naming if it exceeds the character limit. Either the scoped app name limit shall be increased, or the limit on scoped app prefixes shall be increased to allow better naming for scoped apps.
• It's challenging to make citizen development work at scale. Businesses want experienced pro code developers rather than citizen developers to work on this feature.

Incentivized

There are limited use cases where we are just using the service now app engine as of now

Incentivized

Drawing from my hands-on experience with Mendix, I can confidently state that the platform aptly fulfills our needs for web application development. Mendix stands out by providing a marketplace replete with pre-built templates and widgets. This feature empowers users to leverage readily available components, hastening the development process and contributing to an enhanced overall usability of the platform.

Incentivized

Overall, very much usable for anything that happens in organisation. Able to track and discover each asset in the underlying infrastructure of the organisation and manage them. It is easy to understand the impact if any asset fails and hence risk mitigation becomes easier. It is a simple tool but with everything an organisation requires to go live with maximum customer impact and satisfaction

Incentivized

Almost 100% available on time

Incentivized

I think their support system is really professional. They answer question quickly and accurately. They have a ticket system that allows to track the current status of a request. The only point for imporvement is a way for me to postpone an answer. Tickets get closed automatically after some time. I feel that the user should have the option to change to an on hold status, allowing for more time to respond to a ticket.

Incentivized

They tried their best to resolve our queries every time we contacted them about any technical support

Incentivized

App engine can be used just to process the minimal amount of the data which is being received from the user. We are service now catalogue items or any other data technology.

Incentivized

Because most of our apps work closely with our main system (ERP) and other tools, we went with Mendix. It's good at easily connecting with lots of different systems, which is exactly what we need. Another thing we like about it is that it can handle growth well, and its pricing is straightforward and easy to understand.

Incentivized

There were no options from the other products because ServiceNow App Engine is a large product with many different modules, growing each year, which allows you to recreate your business processes in a very short time, making the migration to ServiceNow very easy.

Incentivized

It is scalable but not reliable

Incentivized

• Without Mendix we could not have been where we are now. A development platform as Mendix can make the difference in a constantly changing environment.
• Upgrading to newer versions of Mendix is a breeze when you stay within a main version (e.g. M6.x to Mx6.x+1) and even between versions (Mx5 to Mx6) most of the time it is no problem at all and there are only minor changes needed to upgrade.
• Learning Mendix is simple. Just start playing with it and see for yourself how easy it is and feel the joy of developing applications.

• We have managed to close the un applied cash item from 56% to 89% in a given five working days period by using ServiceNow App Engine
• By automating and entire money laundering process, we have managed to provide the background check data as quickly as within a day, which was actually taking weeks Same reports when we were doing the things manually.

Incentivized