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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mention

    Score8 out of 10
    N/AMention is a social media monitoring tool. Users can create alerts for their company name, product or competitors. The vendor aims to help companies get updated in real-time by tracking the most relevant mentions over the web and social web. The vendor’s value proposition is that Mention enables companies to react, get statistics, and collaborate with their team, all on the go! According to the vendor, over 650,000 companies use Mention.

    $29

    per month

    PLANOLY

    Score7.5 out of 10
    N/APLANOLY is a social marketing platform boasting over 5 million users to visually plan, schedule, and measure performance across Instagram and Pinterest.

    $16

    per month

    Pricing
    MentionPLANOLY
    Editions & Modules
    Solo
    $29.00
    per month
    Starter
    $99.00
    per month
    Company
    Custom
    per month
    Social Planner Starter
    $16
    per month up to 1 user
    Creator Pro
    $20
    per month
    Social Planner Growth
    $28
    per month up to 3 users
    Social Planner Pro
    $43
    per month up to 6 users
    Creator Pro Plus
    $54
    per month
    Offerings
    Pricing Offerings
    MentionPLANOLY
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Discount offered for annual billing.
    More Pricing Information
    Community Pulse
    MentionPLANOLY
    Considered Both Products
    Mention
    No answer on this topic
    PLANOLY
    No answer on this topic
    Key User Insights
    Would buy again
    90%
    Would buy again
    9 Answers
    No answers on this topic
    Delivers good value for the price
    89%
    Delivers good value for the price
    8 Answers
    No answers on this topic
    Happy with the feature set
    90%
    Happy with the feature set
    9 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    9 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    10 Answers
    No answers on this topic
    Features
    MentionPLANOLY
    Listening/monitoring
    Comparison of Listening/monitoring features of Mention and PLANOLY
    Feature
    Mention
    -
    Ratings
    PLANOLY
    10.0
    1 Ratings
    27% above category average
    Boolean keyword searches00 Ratings10.01 Ratings
    Sentiment analysis00 Ratings10.01 Ratings
    Broad channel coverage00 Ratings10.01 Ratings
    Publishing
    Comparison of Publishing features of Mention and PLANOLY
    Feature
    Mention
    -
    Ratings
    PLANOLY
    10.0
    2 Ratings
    20% above category average
    Content planning and scheduling00 Ratings10.02 Ratings
    Audience targeting00 Ratings10.01 Ratings
    Content optimization00 Ratings10.01 Ratings
    Workflow management00 Ratings10.01 Ratings
    Engagement
    Comparison of Engagement features of Mention and PLANOLY
    Feature
    Mention
    -
    Ratings
    PLANOLY
    8.0
    2 Ratings
    2% below category average
    Automated routing and prioritization00 Ratings10.01 Ratings
    Customer interaction histories00 Ratings7.12 Ratings
    Bulk actions00 Ratings7.12 Ratings
    Marketing
    Comparison of Marketing features of Mention and PLANOLY
    Feature
    Mention
    -
    Ratings
    PLANOLY
    8.0
    2 Ratings
    3% above category average
    Lead generation00 Ratings7.01 Ratings
    Content marketing00 Ratings7.12 Ratings
    Paid media management00 Ratings10.01 Ratings
    Campaigns and promotions00 Ratings8.02 Ratings
    Channel coverage/integration
    Comparison of Channel coverage/integration features of Mention and PLANOLY
    Feature
    Mention
    -
    Ratings
    PLANOLY
    10.0
    2 Ratings
    18% above category average
    Twitter00 Ratings10.01 Ratings
    Facebook00 Ratings10.02 Ratings
    LinkedIn00 Ratings10.01 Ratings
    Instagram00 Ratings10.02 Ratings
    Pinterest00 Ratings10.02 Ratings
    Reporting/analytics
    Comparison of Reporting/analytics features of Mention and PLANOLY
    Feature
    Mention
    -
    Ratings
    PLANOLY
    8.0
    2 Ratings
    3% above category average
    Campaign success analytics00 Ratings8.02 Ratings
    Real-time tracking00 Ratings8.02 Ratings
    Account management
    Comparison of Account management features of Mention and PLANOLY
    Feature
    Mention
    -
    Ratings
    PLANOLY
    9.0
    2 Ratings
    13% above category average
    Role-based user permissions & privileges00 Ratings10.01 Ratings
    Mobile access00 Ratings8.02 Ratings
    Best Alternatives
    MentionPLANOLY
    Small Businesses
    Social Suite by Reputation.com
    Score9.4 out of 10
    Sendible
    Score7.2 out of 10
    Medium-sized Companies
    Social Suite by Reputation.com
    Score9.4 out of 10
    Emplifi
    Score8.9 out of 10
    Enterprises
    Social Suite by Reputation.com
    Score9.4 out of 10
    Salesforce Marketing Cloud Social Studio (discontinued)
    Score8.1 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MentionPLANOLY
    Likelihood to Recommend
    10.0
    (22 ratings)
    8.0
    (2 ratings)
    Usability
    -
    (0 ratings)
    9.0
    (2 ratings)
    Performance
    9.2
    (3 ratings)
    -
    (0 ratings)
    Support Rating
    9.3
    (8 ratings)
    10.0
    (1 ratings)
    Ease of integration
    9.4
    (3 ratings)
    -
    (0 ratings)
    User Testimonials
    MentionPLANOLY
    Likelihood to Recommend
    Mention
    I would ask if they have ever used a software like Mention before, if not, I would totally suggest they start with it. It's easy to use, easy to set up and while it may be confusing at first, it's probably the cheapest and most effective. My suggestion to a new marketer or first-time user of this kind of software would be Mention.
    Incentivized
    Read full review
    PLANOLY
    Planoly is perfect for managing social media accounts for business or public figures. It would work great for personal use as well but maybe wouldn't be as necessary. For business purposes, it changes the game! Having something that is easy to teach colleagues to use is one of the most important features I looked for when choosing a social media management platform
    Incentivized
    Read full review
    Pros
    Mention
    • Mention has nice support and implementation function. They will do some of the harder work for you (e.g. refining your alerts).
    • It helps us to easily track and rank influencers, which improves the effectiveness of our Public Relations (PR).
    • You can filter and refine alerts e.g. by language. This is useful if you want to break into new markets.
    Incentivized
    Read full review
    PLANOLY
    • Grid view
    • AI Caption generator
    • Auto post feature
    Incentivized
    Read full review
    Cons
    Mention
    • Yes, I just said it is clean and easy to use, but there is always room for improvement in even the most perfect software. I would personally love to see the ability to custom message options a bit more or just customize the look and feel of your dashboard.
    • Bugs. Mention works great 95% of the time. The other 5%, you may run into major crashes or see mentions that you cleared coming back, etc., but nothing that is a deal breaker or unexpected with a tool like this. Worth noting nonetheless!
    • Better plans. This is a small issue, but I wish the lower plans has some basic reporting.
    Incentivized
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    PLANOLY
    • overall not very many points I would add for improvement
    Incentivized
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    Usability
    Mention
    No answers on this topic
    PLANOLY
    PLANOLY is super easy to use. We just need to connect our Instagram account and start working in just a few clicks
    Incentivized
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    Performance
    Mention
    Mention works quickly and its user interface is easy to use. Alerts update regularly and I've never noticed any lag. It integrates with our CRM via Zapier, but this is not something which we use yet. The only thing I would say is that it takes time for Mention to reach its full potential. It only starts to rank influences from when you set up the alert, so it can take a few weeks to build a map of your influencers.
    Incentivized
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    PLANOLY
    No answers on this topic
    Support Rating
    Mention
    Mention always responded promptly and gave excellent support. Any problem we had with the software, from login trouble to broken features were addressed quickly. There was once a problem with our quota, where we were unable to see results we should have been able to see. We sent an email, and within an hour, the situation was resolved!
    Incentivized
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    PLANOLY
    The support team was instantly responsive and were always happy to answer even the simplest software question. I knew that my clients would be in good hands should I not be available for any scheduling question through the support team. Everything was always impeccably handled in a timely manner! 100% satisfaction.
    Incentivized
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    Alternatives Considered
    Mention
    Currently, there are no other tools available with the features that Mention has possible according to our knowledge and experience. We firmly believe that Mention has placed themselves in a category all of their own. In the ten years, our company has been around. We have yet to come across any other companies like Mention. Pretty sure there may be another company or competition. None like Mention in our opinion are available, however.
    Incentivized
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    PLANOLY
    I have tried an AI tool called Vocable and used Google Sheets to plan my content. PLANOLY is better because of the visual grid feature. However, vocable is better in terms of the variety of content. With Vocable, we can create text content for Instagram, YouTube, and Linkedin, Product pages, SEO meta titles, descriptions, email newsletters, Blog posts etc. However, PLANOLY is only limited to Instagram and Pinterest.
    Incentivized
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    Return on Investment
    Mention
    • Mention has had a positive impact on my business because it gives people the impression that I was following them, even if I might not have been. It makes me appear active on all social media platforms, even if I ONLY look at my mentions each day!
    • Because I have only used the free plan but have benefitted greatly, I would say that my ROI is fantastic!
    • The only negative impact that Mention has is that I do get a daily email in my inbox, and it is one more thing to check. However, it is worth the time.
    Incentivized
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    PLANOLY
    • It allowed us to engage with potential customers for clients in an easy way
    • Our follower count went up by a steady 100 followers per week
    • Our numbers for viewers on videos and IG Lives doubled
    Incentivized
    Read full review
    ScreenShots

    Mention Screenshots

    Screenshot of Mention FeedScreenshot of Sentiment AnalysisScreenshot of Insights CenterScreenshot of Custom ReportsScreenshot of Influencers DetectionScreenshot of Influencer Profile