Metalogix Archive Manager vs. Microsoft Exchange

Archive Manager is very cost effective and much less expensive than Veritas Enterprise Vault. I use Archive Manager as protection from ransomware. This has saved me more than once where I can very rapidly restore encrypted files. It is also hardware agnostic and very flexible.

Incentivized

You can use Microsoft Exchange Server with peace of mind for e-mail, calendar, communication, scheduling, and collaboration services. Microsoft's Exchange Server is a product designed to provide users with access to the messaging platform from mobile devices, desktops, and web-based systems. Telephony features in Exchange Server support voicemail. Exchange Server successfully offers high availability service with Microsoft Exchange Database availability groups.

Incentivized

• Email archiving and retrieval - leaves a stub in the users mailbox so they can still see and retrieve emails directly from their mail client.
• Very little admin or maintenance required from IT.
• PST Scavenging - MAM has a tool that will hun the network for rogue PSTs, and import same into MAM so the PST can be deleted.
• The Metalogix team are one of the best support teams we've ever dealt with.
• Prompt, knowledgeable and friendly.

Incentivized

• As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
• The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
• Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
• Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.

Incentivized

• Archive Manager has a very steep learning curve. In some areas it seems unnecessarily complicated. You can either spend a great deal of time reading the never ending documentation or pay for their installation services.
• Metalogix was recently acquired by Quest. Since this transition, their support had greatly gone downhill. The last couple of times I have opened a ticket I have been asked for a service tag. Metalogix products do not have service tags and the front level techs seem to be unaware of this.

Incentivized

• The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
• Losing data might affect business continuity and rebuilding it can be costly.
• Security remains a major concern.
• Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
• Hardware and license costs are high.

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It is the best, and perhaps only, email solution worth considering.

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Microsoft Exchange is well suited for inexperienced Messaging Admins and veterans alike. If you have no idea of the fundamentals of modern email (SMTP, mail headers, MX Records, SPF/DKIM, Encryption, etc.) and just need to get people's mailboxes and calendars the support they need, you can use it with confidence. If you are an old pro and want to leverage and dovetail your Powershell and AD with Exchange, you will be rewarded for your efforts.

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Exchange is setup with multiple servers behind load balancers to provide high availability.

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I would say it's the best email product I've experienced.

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Customer support is great and I will typically work with the same representative every time. He is very knowledgeable in the product and has been with Metalogix for a long time. I am concerned how the acquisition from Quest will affect this. It seems like their pool of knowledgeable support representatives is small.

Incentivized

We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.

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Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.

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Large enterprise scalablity.

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Most of the 365 subscriptions include desktop and cloud versions of Microsoft programs. These "traditional" software may be installed on a desktop computer and used offline without any problems, as long as you have a working Internet connection. Because so many firms still transmit each others file's developed locally using these applications, despite this being an era of cloud computing– there is a strong case for keeping desktop versions available.

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The only time Exchange has failed us is when we did something to cause the failure.

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• MAM has enable us to tier our email storage intelligently between high speed SAN, Low Cost NAs and Amazon cloud.

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• It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
• Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.

Incentivized