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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Mhelpdesk

    Score7.2 out of 10
    N/AMhelpdesk is a field service software solution that manages field technicians, work orders, employee scheduling, and client billing. By combining and integrating multiple business management tools, Mhelpdesk provides a solution that eliminates double-data entry while giving business owners visibility over their field technicians in real-time.

    $49

    per month

    PowerSchool SIS

    Score6.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    The PowerSchool Student Information System covers administrative needs, such as scheduling, attendance, reporting, data management, faculty management, emergency/medical and health management, registration, and more for K-12 schools and districts. It is easy to use and boasts an industry-leading gradebook, PowerTeacher Pro. Users enjoy a fully web-based SIS that is flexible, configurable, and scalable with real-time updates on any operating system, browser or device.N/A
    Pricing
    MhelpdeskPowerSchool SIS
    Editions & Modules
    mHelpDesk
    $169
    per month
    No answers on this topic
    Offerings
    Pricing Offerings
    MhelpdeskPowerSchool SIS
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    MhelpdeskPowerSchool SIS
    Considered Both Products
    Mhelpdesk
    No answer on this topic
    PowerSchool Group LLC
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    No answers on this topic
    93%
    Delivers good value for the price
    14 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    17 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    90%
    Lived up to sales and marketing promises
    9 Answers
    Implementation went as expected
    No answers on this topic
    92%
    Implementation went as expected
    12 Answers
    Features
    MhelpdeskPowerSchool SIS
    Student and Faculty Administration
    Comparison of Student and Faculty Administration features of Mhelpdesk and PowerSchool Student Information System
    Feature
    Mhelpdesk
    -
    Ratings
    PowerSchool Student Information System
    8.5
    3 Ratings
    2% above category average
    Integrations with 3rd-Party Education Technology00 Ratings9.02 Ratings
    Online Registration Management00 Ratings10.02 Ratings
    District Communications, such as messaging and alerting00 Ratings8.12 Ratings
    Roster Management00 Ratings9.03 Ratings
    Platform Customization00 Ratings7.73 Ratings
    Teacher Self-Service00 Ratings9.03 Ratings
    Student Data Security00 Ratings9.43 Ratings
    Community Support00 Ratings7.43 Ratings
    Class Scheduling00 Ratings9.43 Ratings
    State and National-level Reporting00 Ratings7.12 Ratings
    Compliance Support00 Ratings7.62 Ratings
    Teacher and Parent Mobile Application00 Ratings8.03 Ratings
    Best Alternatives
    MhelpdeskPowerSchool SIS
    Small Businesses
    Kickserv
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    No answers on this topic
    Schoolmint Hero
    Score9.7 out of 10
    Enterprises
    No answers on this topic
    Schoolmint Hero
    Score9.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    MhelpdeskPowerSchool SIS
    Likelihood to Recommend
    9.0
    (5 ratings)
    9.0
    (32 ratings)
    Likelihood to Renew
    9.0
    (2 ratings)
    10.0
    (2 ratings)
    Usability
    8.0
    (1 ratings)
    8.0
    (1 ratings)
    Support Rating
    -
    (0 ratings)
    8.5
    (12 ratings)
    Implementation Rating
    -
    (0 ratings)
    8.0
    (1 ratings)
    Vendor post-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    10.0
    (1 ratings)
    User Testimonials
    MhelpdeskPowerSchool SIS
    Likelihood to Recommend
    Mhelpdesk
    Mhelpdesk is perfect for smaller companies and mid-sized companies I would say. Larger companies may need something a little more advanced for lack of better words or able to handle thousands upon thousands of constant work orders, etc. Smaller companies or companies that are mid-size would benefit from this program the most as it provides the necessary programming to succeed along with its ease of use.
    Incentivized
    Read full review
    PowerSchool Group LLC
    PowerSchool Student Information System is a cool software that can be highly recommended to anyone who is living in the educational management space. It is proven that this software can reduce your manual workload massively if you use it right. Plus it is really worth the price you pay. Especially if you are in the administrative field, this software will help you to minimize manual efforts put into student registrations, staffing recruitment, and main resource management processes.
    Incentivized
    Read full review
    Pros
    Mhelpdesk
    • The timer to track the technicians time is wonderful.
    • Integrates well with QuickBooks.
    • The mobile app is great.
    Read full review
    PowerSchool Group LLC
    • PowerSchool houses student or staff information that can be easily accessed by those teachers and administrators who need the information. This allows everyone to go to one place to access information.
    • Parents can view their child's grades at any time with their protected login on a parent portal. This allows teachers to keep parents informed and involved in their child's progress at school. When everyone works together it increases our students' chance for success.
    • PowerSchool offers videos to train new users. When we have new employees, the videos can be accessed at any time the employee needs as opposed to them waiting for someone to help them.
    Incentivized
    Read full review
    Cons
    Mhelpdesk
    • mHelpDesk lacks in its expansion ability of multiple administrator types. We have executive level, midlevel, and department level administrators in addition to the tech, managers, etc. working directly with the system. It seems we are always about one admin level shy of what we need and are unable to create it.
    • mHelpDesk sometimes has difficulty with its mobile tracking either being accurate as seen by the administrators or in locking up the mobile devices of the techs. It is not a constant issue yet one which occurs often enough to be of note.
    • mHelpDesk doesn't track automatically so our mobile techs can shut that off. While that may be a disciplinary operational issue for us as well, we should be able to lock that setting "on" so our users are tracked which using the app.
    Incentivized
    Read full review
    PowerSchool Group LLC
    • Does not consistently communicate with related software such as Illuminate for Special Education Students.
    • Drop down menus frequently refresh as data is entered which slows down the user's ability to enter information.
    • Icons are sometimes unclear and not easily understandable. Word labels for some items might be more effective.
    Incentivized
    Read full review
    Likelihood to Renew
    Mhelpdesk
    The staff at Mhelpdesk have been incredible. They are consistently adding new features and are willing to work with us to meet our company's needs
    Read full review
    PowerSchool Group LLC
    We would be starting over at square one if we did not continue our PowerSchool subscription. We do not have a program in a place that would take its place.
    Incentivized
    Read full review
    Usability
    Mhelpdesk
    It works well for most of what we need. It integrates well w/ quickbooks. We would like to see it integrate w/ outlook.
    Read full review
    PowerSchool Group LLC
    Great features, but it can feel very cumbersome at times
    Incentivized
    Read full review
    Support Rating
    Mhelpdesk
    No answers on this topic
    PowerSchool Group LLC
    Overall, I have not had to use support for PowerSchool Student Information System because our school district gives us training in each area in which we will be utilizing PowerSchool Student Information System. In terms of in-user support, I feel that there is mild to moderate user support that is built into PowerSchool SIS.
    Incentivized
    Read full review
    Alternatives Considered
    Mhelpdesk
    When we first started using Mhelpdesk, RepairShopr was just a blip on our radar and didn't have the feature-set that Mhelpdesk did. RepairShopr looked great, but the Mhelpdesk had a lot more features. Every 6 months or so, I'd check on RepairShopr and it was growing fast and adding new features all the time. After a few years - the difference was night and day so we switched to RepairShopr and it's been a much better fit for our business.
    Incentivized
    Read full review
    PowerSchool Group LLC
    I have heard good things for Infinite Campus and Skyward. I would [evaluate] each of them and see what fits your needs. Each has their strengths and weaknesses and so picking the right one for your needs is important. PowerSchool [Student Information System] does have some great features, but lacks some fundamental reports and functions to make it top notch.
    Incentivized
    Read full review
    Return on Investment
    Mhelpdesk
    • It has overall been positive
    Incentivized
    Read full review
    PowerSchool Group LLC
    • It has created shortcuts for all staff members, saving us time.
    • In creating shortcuts and combining many different systems into one, it is saving our school money.
    • It has created a safety net for teachers because grades and student information is stored electronically, which means teachers not having to worry about losing or misplacing their grade books.
    Incentivized
    Read full review
    ScreenShots

    PowerSchool SIS Screenshots

    Screenshot of Student attendanceScreenshot of Standards-based gradingScreenshot of At-risk dashboardScreenshot of Parent view of student schedule