MiCloud Flex vs. VirtualPBX

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
MiCloud Flex
Score 0.0 out of 10
N/A
MiCloud Flex is a cloud-based (or hybridized) unified communications service, from Canadian company Mitel.N/A
VirtualPBX
Score 10.0 out of 10
N/A
VirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution.
$18
per month per user
Pricing
MiCloud FlexVirtualPBX
Editions & Modules
No answers on this topic
Flex
$18
per month per user
Pro
$27
per month per user
Ultra
$36
per month per user
Offerings
Pricing Offerings
MiCloud FlexVirtualPBX
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional DetailsDiscount available for annual pricing.
More Pricing Information
Community Pulse
MiCloud FlexVirtualPBX
Features
MiCloud FlexVirtualPBX
Cloud PBX
Comparison of Cloud PBX features of Product A and Product B
MiCloud Flex
-
Ratings
VirtualPBX
9.4
3 Ratings
16% above category average
Hosted PBX00 Ratings10.03 Ratings
Multi-level Interactive Voice Response (IVR)00 Ratings9.53 Ratings
User templates00 Ratings9.53 Ratings
Call reports00 Ratings9.03 Ratings
Directory of employee names00 Ratings9.03 Ratings
Call Management
Comparison of Call Management features of Product A and Product B
MiCloud Flex
-
Ratings
VirtualPBX
9.7
3 Ratings
15% above category average
Answering rules00 Ratings9.53 Ratings
Call recording00 Ratings10.02 Ratings
Call park00 Ratings9.01 Ratings
Call screening00 Ratings10.02 Ratings
Message alerts00 Ratings10.02 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of Product A and Product B
MiCloud Flex
-
Ratings
VirtualPBX
9.8
1 Ratings
20% above category average
Video conferencing00 Ratings10.01 Ratings
Audio conferencing00 Ratings10.01 Ratings
Video screen sharing00 Ratings9.01 Ratings
Instant messaging00 Ratings10.01 Ratings
Mobile apps
Comparison of Mobile apps features of Product A and Product B
MiCloud Flex
-
Ratings
VirtualPBX
9.0
1 Ratings
11% above category average
Mobile app for iOS00 Ratings9.01 Ratings
Mobile app for Android00 Ratings9.01 Ratings
Best Alternatives
MiCloud FlexVirtualPBX
Small Businesses
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Medium-sized Companies
CloudTalk
CloudTalk
Score 7.5 out of 10
CloudTalk
CloudTalk
Score 7.5 out of 10
Enterprises
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
Cisco Business Edition 7000 (discontinued)
Cisco Business Edition 7000 (discontinued)
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MiCloud FlexVirtualPBX
Likelihood to Recommend
-
(0 ratings)
10.0
(5 ratings)
Likelihood to Renew
-
(0 ratings)
10.0
(2 ratings)
Usability
-
(0 ratings)
10.0
(2 ratings)
User Testimonials
MiCloud FlexVirtualPBX
Likelihood to Recommend
Mitel Networks Corporation
No answers on this topic
VirtualPBX
We consider that it is a very complete internet call software that is worth having in all companies that want to increase their sales through customer service agents because, with all its tools, agents improve their workday by day.
Read full review
Pros
Mitel Networks Corporation
No answers on this topic
VirtualPBX
  • Easy to set up your menu and record greetings and Prompts
  • Forwards to our cell phones or landlines -- and voicemail to email
  • Allows outbound calls on the rare occasion we require hiding
  • Simple website for end users - but they almost never need to use it.
Read full review
Cons
Mitel Networks Corporation
No answers on this topic
VirtualPBX
  • Possibly a better way of covering the one zillion features and functions in classes
  • Possibly a better way of covering the one zillion features and functions in classes
Read full review
Likelihood to Renew
Mitel Networks Corporation
No answers on this topic
VirtualPBX
Once it works and has retain ROI.....keep it going
Read full review
Usability
Mitel Networks Corporation
No answers on this topic
VirtualPBX
So much easier than our old PBX or any on-prem PBX I have ever used. We were up and running in an hour. Tweaking the caller menus is so easy.
Read full review
Alternatives Considered
Mitel Networks Corporation
No answers on this topic
VirtualPBX
Auto attendant and voice conference capabilities are a good value for SOHO users that need to make a positive impression upon their customers.
Read full review
Return on Investment
Mitel Networks Corporation
No answers on this topic
VirtualPBX
  • We have been able to improve greatly with this software, our communications and interactions with customers improved, and agent performance and productivity improved, which translates into higher profits for the company. It is easy to use this program, so it did not take us long to adapt to it and its functions.
Read full review
ScreenShots