VirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution.
VP of Development in Information Technology at Spitfire Management, LLC (Computer Software, 11-50 employees)
Chose VirtualPBX
We did our search over a decade ago - probably 15 years. I no longer recall the competitors we evaluated. Sorry.
I can say that the "would you recommend to a collogue" is not a theoretical question for me in this case. I have recommended VirtualPBX multiple times - and know …
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Verified User
Chose VirtualPBX
We started with the irugubak VirtualPBX around the year 2000. We were extremely satisfied with that and now can't say more about the newly updated version.
As for other system,I did not feel it was at all necessary to investigate given our extreme satisfaction with this vendor
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
Key User Insights
Would buy again
No answers on this topic
Delivers good value for the price
No answers on this topic
Happy with the feature set
No answers on this topic
Lived up to sales and marketing promises
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Implementation went as expected
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Features
VirtualPBX
Cloud PBX
Comparison of Cloud PBX features of VirtualPBX
Feature
VirtualPBX
9.4
3 Ratings
17% above category average
Hosted PBX
10.03 Ratings
Multi-level Interactive Voice Response (IVR)
9.53 Ratings
User templates
9.53 Ratings
Call reports
9.03 Ratings
Directory of employee names
9.03 Ratings
Call Management
Comparison of Call Management features of VirtualPBX
Feature
VirtualPBX
9.7
3 Ratings
17% above category average
Answering rules
9.53 Ratings
Call recording
10.02 Ratings
Call park
9.01 Ratings
Call screening
10.02 Ratings
Message alerts
10.02 Ratings
VoIP system collaboration
Comparison of VoIP system collaboration features of VirtualPBX
We consider that it is a very complete internet call software that is worth having in all companies that want to increase their sales through customer service agents because, with all its tools, agents improve their workday by day.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
We have been able to improve greatly with this software, our communications and interactions with customers improved, and agent performance and productivity improved, which translates into higher profits for the company. It is easy to use this program, so it did not take us long to adapt to it and its functions.
A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info
