VirtualPBX

VirtualPBX

VirtualPBX

8 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
VirtualPBX	Score 10.0 out of 10	N/A	VirtualPBX is a VoIP solution that in addition to VoIP offers analog, smartphone, WebRTC, SIP Trunking & native calling options. It can also be used as a virtual contact center or virtual office solution.	$12 per month

Pricing

VirtualPBX

Editions & Modules

Starter: $12.00
per month per user
Flex: $19.00
per month per user
Pro: $29.00
per month per user
Premier: $39.00
per month per user

Offerings

Pricing Offerings
VirtualPBX
Free Trial
Yes
Free/Freemium Version
No
Premium Consulting/Integration Services
No

Entry-level Setup Fee

Optional

Additional Details

Discount available for annual pricing.

More Pricing Information

Community Pulse
	VirtualPBX
Considered Both Products	VirtualPBX Stan York VP of Development Chose VirtualPBX We did our search over a decade ago - probably 15 years. I no longer recall the competitors we evaluated. Sorry. I can say that the "would you recommend to a collogue" is not a theoretical question for me in this case. I have recommended VirtualPBX multiple times - and know … Incentivized Helpful? Verified User C-Level Executive Chose VirtualPBX We started with the irugubak VirtualPBX around the year 2000. We were extremely satisfied with that and now can't say more about the newly updated version. As for other system,I did not feel it was at all necessary to investigate given our extreme satisfaction with this vendor Incentivized Helpful? Jody Thomas President Chose VirtualPBX Auto attendant and voice conference capabilities are a good value for SOHO users that need to make a positive impression upon their customers. Incentivized Helpful?
Top Pros	Pro Time analytics Pro Cloud based Pro Real time analytics
Top Cons	Minus Management features Minus Cloud system Minus High availability

Features

VirtualPBX

Cloud PBX

Comparison of Cloud PBX features of Product A and Product B
	VirtualPBX 9.4 3 Ratings 16% above category average
Hosted PBX	10.03 Ratings
Multi-level Interactive Voice Response (IVR)	9.53 Ratings
User templates	9.53 Ratings
Call reports	9.03 Ratings
Directory of employee names	9.03 Ratings

Call Management

Comparison of Call Management features of Product A and Product B
	VirtualPBX 9.7 3 Ratings 15% above category average
Answering rules	9.53 Ratings
Call recording	10.02 Ratings
Call park	9.01 Ratings
Call screening	10.02 Ratings
Message alerts	10.02 Ratings

VoIP system collaboration

Comparison of VoIP system collaboration features of Product A and Product B
	VirtualPBX 9.8 1 Ratings 20% above category average
Video conferencing	10.01 Ratings
Audio conferencing	10.01 Ratings
Video screen sharing	9.01 Ratings
Instant messaging	10.01 Ratings

Mobile apps

Comparison of Mobile apps features of Product A and Product B
	VirtualPBX 9.0 1 Ratings 12% above category average
Mobile app for iOS	9.01 Ratings
Mobile app for Android	9.01 Ratings

Best Alternatives
	VirtualPBX
Small Businesses	CloudTalk Score 8.5 out of 10
Medium-sized Companies	CloudTalk Score 8.5 out of 10
Enterprises	Cisco Business Edition 7000 (discontinued) Score 9.0 out of 10
All Alternatives	View all alternatives

User Ratings
	VirtualPBX
Likelihood to Recommend	10.0 (5 ratings)
Likelihood to Renew	10.0 (2 ratings)
Usability	10.0 (2 ratings)

User Testimonials
	VirtualPBX
Likelihood to Recommend	VirtualPBX We consider that it is a very complete internet call software that is worth having in all companies that want to increase their sales through customer service agents because, with all its tools, agents improve their workday by day. Incentivized Richard Jassel Maintenance Team Manager Read full review
Pros	VirtualPBX Easy to set up your menu and record greetings and Prompts Forwards to our cell phones or landlines -- and voicemail to email Allows outbound calls on the rare occasion we require hiding Simple website for end users - but they almost never need to use it. Incentivized Stan York VP of Development Read full review
Cons	VirtualPBX Possibly a better way of covering the one zillion features and functions in classes Possibly a better way of covering the one zillion features and functions in classes Incentivized Verified User Anonymous Read full review
Likelihood to Renew	VirtualPBX Once it works and has retain ROI.....keep it going Verified User Anonymous Read full review
Usability	VirtualPBX So much easier than our old PBX or any on-prem PBX I have ever used. We were up and running in an hour. Tweaking the caller menus is so easy. Incentivized Stan York VP of Development Read full review
Alternatives Considered	VirtualPBX Auto attendant and voice conference capabilities are a good value for SOHO users that need to make a positive impression upon their customers. Incentivized Jody Thomas President Read full review
Return on Investment	VirtualPBX We have been able to improve greatly with this software, our communications and interactions with customers improved, and agent performance and productivity improved, which translates into higher profits for the company. It is easy to use this program, so it did not take us long to adapt to it and its functions. Incentivized Richard Jassel Maintenance Team Manager Read full review
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