All around positive experience with VirtualPBX
October 30, 2015

All around positive experience with VirtualPBX

Jody Thomas | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Virtual PBX

Virtual PBX was used for a small business with a couple of employees that required auto-attendant and call routing to office, home and mobile phones.

Pros

  • Customizable auto attendant
  • Reliability
  • Personalized phone conferencing

Cons

  • Integration with web conferencing service
  • Voice to text translation for VM
  • Mobile application for voice mail and configuration changes
  • Professional appearance to customers
  • Simple solution for voice conferencing
Auto attendant and voice conference capabilities are a good value for SOHO users that need to make a positive impression upon their customers.
I wouldn't recommend it for use with SIP extensions or over 10 users. SIP is too unreliable (not Virtual PBX's fault) and [for] over 10 users it gets too expensive for a small office or home office (SOHO).

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