VirtualPBX - Why this hosted offering is the best option for small- and medium-size organizations

As a long-time customer of VirtualPBX dating back to the company's original systems, I am pleased to write a review in support of the product. The problem addressed is the telecommuting environment versus in-office. The new platform is quite impressive and very extensible and it does things we never imagined we could do. Support is great as well. In a corporate or non-profit setting one of the greatest challenges is how phone calls are handled, especially when calls have to go to specific departments or have to be handled by the executive offcies in a certain manner. VirtualPBX setup for a call center ACD was quite comprehensvive but it requires little effort on the part of the telecom manager managing the installation. ii truly went flawlessly in our case and was a tremendous improvement over the limited capabilities available in the original VirtualPBX. It's important also to know how many features and functions employees will have to use and face on day 1. Cutover days for phone systems requires a flack jacket if not more. I've lived through many. I've also almost not lived through several.

The peole from VirtualPBX were on top of every small detail and they actually pushed me instead of vice versa. I found that their ability to track projects and contact with reminders was very welcome.

I am quite grateful to VirtualPBX for having its braintrust come up with this tremendous virtual private branch exchange offering. It is head and shoulders above the rest when you have a largely virtual operation and that is why I was happy to write this review.