Microsoft Application Server (deprecated) vs. OpenText MBPM

Microsoft Application Server has been incredible this past year during COVID. Previously I would have said that we could go without it, but after this past season, I’m glad we have utilized it. Without having this software set up prior to COVID, we would have been in a tough situation. I mention COVID a lot because we were able to continue our work almost seamlessly this entire year.

Metastorm is well-suited for scenarios in which internal stress testing an application is needed in a hurry before showcasing it to potential customers. It supports different views of the process from Swimlane perspective, so different methodologies can be handled. It is an Enterprise level tool and handles both small and large projects quite well, although smaller companies may be stressed out by the amount of time it takes to properly maintain the application.

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• Microsoft Application Server has proven to be highly reliable and effective at deploying to all of its clients.
• Application performance is surprisingly good and responsive even in bandwidth-constrained environments and generally very reliable.
• All software programs are manageable from a single location, even when bandwidth is limited.

• Complex routing of tasks based on calculated criteria
• Linking between tasks and accessing relevant information
• Organising, scheduling and prioritising
• Different views for different people

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• Some security hotfixes and general release updates require restarts.
• We wish it supported more applications out of the box.
• Thin client support would be great for MS Application Server.

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• The Metastorm process engine is based on an older version of .NET. Updating to a newer version would resolve several known issues with .NET email functionality.
• Metastorm builds web pages at run time. While the UI presented to the end user is fine, the Document Object Model is convoluted and subject to change with new releases. Providing a more simplified DOM or at very least a custom function to replace document.getElementById() would make client-side scripting a much more powerful tool.
• One function that I've seen Metastorm competitors do well, is email wizards. Having a WYSIWYG email editor would be really nice.

There are other products that seem to be a better fit for future initiatives.

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I have found Microsoft Application Server to be incredibly easy to use. I have used dozens of similar programs and have always struggled to navigate through all the functions. So far I have been able to adapt and learn this software with ease. I rarely run into a problem that I wasn’t easily able to move forward on with a few tips.

Although it is intuitive to use it does require training

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Stability is one of the first things we consider when evaluating software. MS Application Server has been rock solid and has reduced the time that our IT staff dedicates to maintaining our legacy applications.

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Great customer service for an API support related query

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A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

It has a similar feature to what Microsoft Application Server has but at a greater cost and also having to deal with another vendor when we could use a full Microsoft Stack for better training and support.

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We found that OpenText MBPM held its own quite well against IBM BPM. We ended up choosing OpenText MBPM due to the analytics, complex routing, and the ease of SOA service integration. Furthermore, the ability to quickly develop simple User interfaces make this tool a daily component of our most-used toolbox components.

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• Our ROI has been great since it has enabled our IT staff to have a central location to perform application updates which enables us to save time and money.
• Deployment is very easy since the internal applications that required constant updating are now updated in one central location.
• It's a lot easier to be within compliance protocols requirements.

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• The development of the ticketing system has enabled us to greatly improve customer relationships
• The scheduling and allocation of the tasks has reduced both the number of open tickets and the turnaround time to resolution
• Management information from the system has improved decision making

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info