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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft BI (MSBI)

    Score8.5 out of 10
    N/AMicrosoft BI is a business intelligence product used for data analysis and generating reports on server-based data. It features unlimited data analysis capacity with its reporting engine, SQL Server Reporting Services alongside ETL, master data management, and data cleansing.

    $14

    per month per user

    Neon CRM

    Score5.8 out of 10
    Small Businesses (1-50 employees)
    Neon CRM is a nonprofit relationship management platform for small and midsize nonprofits, used to make and maintain the personal connections that drive sustainable growth. By centralizing a nonprofit’s data and tools, Neon CRM helps teams save on manual work, deepen relationships with their supporters, and grow their impact. Key Features: Donor Management: Neon CRM provides a 360-degree view of supporters, automatically capturing every…

    $99

    per month

    Pricing
    Microsoft BI (MSBI)Neon CRM
    Editions & Modules
    Power BI Pro
    $14
    per month per user
    Power BI Premium
    $24
    per month per user
    Neon CRM
    $99
    per month
    Offerings
    Pricing Offerings
    Microsoft BI (MSBI)Neon CRM
    Free Trial
    NoNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$349 one-time fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft BI (MSBI)Neon CRM
    Considered Both Products
    Microsoft
    No answer on this topic
    Neon One LLC
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    15 Answers
    60%
    Would buy again
    3 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    15 Answers
    No answers on this topic
    Happy with the feature set
    100%
    Happy with the feature set
    15 Answers
    60%
    Happy with the feature set
    3 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    11 Answers
    No answers on this topic
    Features
    Microsoft BI (MSBI)Neon CRM
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Microsoft BI (MSBI) and Neon CRM
    Feature
    Microsoft BI (MSBI)
    9.0
    53 Ratings
    10% above category average
    Neon CRM
    -
    Ratings
    Pixel Perfect reports8.546 Ratings00 Ratings
    Customizable dashboards9.653 Ratings00 Ratings
    Report Formatting Templates8.951 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Microsoft BI (MSBI) and Neon CRM
    Feature
    Microsoft BI (MSBI)
    8.5
    53 Ratings
    6% above category average
    Neon CRM
    -
    Ratings
    Drill-down analysis8.548 Ratings00 Ratings
    Formatting capabilities8.253 Ratings00 Ratings
    Integration with R or other statistical packages8.342 Ratings00 Ratings
    Report sharing and collaboration8.953 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Microsoft BI (MSBI) and Neon CRM
    Feature
    Microsoft BI (MSBI)
    8.5
    52 Ratings
    3% above category average
    Neon CRM
    -
    Ratings
    Publish to Web9.348 Ratings00 Ratings
    Publish to PDF9.148 Ratings00 Ratings
    Report Versioning7.444 Ratings00 Ratings
    Report Delivery Scheduling8.547 Ratings00 Ratings
    Delivery to Remote Servers8.426 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Microsoft BI (MSBI) and Neon CRM
    Feature
    Microsoft BI (MSBI)
    8.7
    52 Ratings
    9% above category average
    Neon CRM
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)9.651 Ratings00 Ratings
    Location Analytics / Geographic Visualization8.748 Ratings00 Ratings
    Predictive Analytics7.745 Ratings00 Ratings
    Pattern Recognition and Data Mining8.76 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Microsoft BI (MSBI) and Neon CRM
    Feature
    Microsoft BI (MSBI)
    9.3
    53 Ratings
    9% above category average
    Neon CRM
    -
    Ratings
    Multi-User Support (named login)9.449 Ratings00 Ratings
    Role-Based Security Model9.347 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)8.949 Ratings00 Ratings
    Report-Level Access Control9.36 Ratings00 Ratings
    Single Sign-On (SSO)9.431 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Microsoft BI (MSBI) and Neon CRM
    Feature
    Microsoft BI (MSBI)
    8.0
    42 Ratings
    3% above category average
    Neon CRM
    -
    Ratings
    Responsive Design for Web Access8.239 Ratings00 Ratings
    Mobile Application8.030 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile7.739 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Microsoft BI (MSBI) and Neon CRM
    Feature
    Microsoft BI (MSBI)
    8.5
    24 Ratings
    9% above category average
    Neon CRM
    -
    Ratings
    REST API9.221 Ratings00 Ratings
    Javascript API8.821 Ratings00 Ratings
    iFrames8.820 Ratings00 Ratings
    Java API8.718 Ratings00 Ratings
    Themeable User Interface (UI)8.021 Ratings00 Ratings
    Customizable Platform (Open Source)7.319 Ratings00 Ratings
    Communications and Marketing
    Comparison of Communications and Marketing features of Microsoft BI (MSBI) and Neon CRM
    Feature
    Microsoft BI (MSBI)
    -
    Ratings
    Neon CRM
    1.2
    2 Ratings
    139% below category average
    Constituent engagement and marketing00 Ratings1.52 Ratings
    Social listening00 Ratings1.01 Ratings
    Digital advocacy enablement00 Ratings1.01 Ratings
    Reporting and Analytics
    Comparison of Reporting and Analytics features of Microsoft BI (MSBI) and Neon CRM
    Feature
    Microsoft BI (MSBI)
    -
    Ratings
    Neon CRM
    1.8
    2 Ratings
    111% below category average
    Reporting and data visualization00 Ratings1.02 Ratings
    Wealth screening00 Ratings2.62 Ratings
    Fundraising and Events
    Comparison of Fundraising and Events features of Microsoft BI (MSBI) and Neon CRM
    Feature
    Microsoft BI (MSBI)
    -
    Ratings
    Neon CRM
    1.4
    2 Ratings
    120% below category average
    Online donation options00 Ratings3.12 Ratings
    Event registration and ticketing00 Ratings1.01 Ratings
    Text and phone donations00 Ratings1.01 Ratings
    Volunteer shift management00 Ratings1.01 Ratings
    Mobile event check-in00 Ratings1.01 Ratings
    Security and Platform
    Comparison of Security and Platform features of Microsoft BI (MSBI) and Neon CRM
    Feature
    Microsoft BI (MSBI)
    -
    Ratings
    Neon CRM
    1.5
    2 Ratings
    125% below category average
    Role-based user permissions00 Ratings2.62 Ratings
    Mobile access00 Ratings1.01 Ratings
    Integrations00 Ratings1.01 Ratings
    Best Alternatives
    Microsoft BI (MSBI)Neon CRM
    Small Businesses
    Cyfe
    Score4 out of 10
    Agentforce 360 for Nonprofits
    Score8.5 out of 10
    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    DonorPerfect
    Score8.4 out of 10
    Enterprises
    Jaspersoft Community Edition
    Score7 out of 10
    Ellucian CRM Advance
    Score5 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft BI (MSBI)Neon CRM
    Likelihood to Recommend
    8.9
    (77 ratings)
    1.0
    (12 ratings)
    Likelihood to Renew
    8.0
    (25 ratings)
    1.0
    (1 ratings)
    Usability
    8.9
    (19 ratings)
    1.0
    (1 ratings)
    Availability
    9.5
    (2 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    8.9
    (15 ratings)
    1.0
    (3 ratings)
    In-Person Training
    6.9
    (3 ratings)
    -
    (0 ratings)
    Online Training
    8.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.6
    (7 ratings)
    4.0
    (1 ratings)
    Configurability
    10.0
    (2 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.5
    (42 ratings)
    -
    (0 ratings)
    Data Sources
    8.4
    (41 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft BI (MSBI)Neon CRM
    Likelihood to Recommend
    Microsoft
    Microsoft BI has a lot of features and is a very powerful tool, especially if you have folks on your team that know how to utilize all of its capabilities. To truly unlock all that it can do, it does require people to have a deep understanding of its capabilities. That's where the software really shines. If you are looking for a simpler, more basic reporting tool, there are other programs available that do not require such a steep learning curve.
    Incentivized
    Read full review
    Neon One LLC
    If you are looking for a quick and easy database option, which integrates breezily with email clients like MailChimp and Constant Contact, and has built-in credit/debit card processing capabilities, NeonCRM is a very good option. An affordable alternative to Salesforce or Raiser's Edge, it does lack some of their "bells and whistles" but gets the job done. On the one hand, Neon features a shallow learning curve and solid user interface, and is web based and mobile friendly. On the other hand, Neon might not be totally appropriate for large or national level organizations because some of the reporting seems less "robust" than pricier alternatives...
    Incentivized
    Read full review
    Pros
    Microsoft
    • Comparatively easy to use compared to other data analytics solutions, collaborating with other colleagues on data work is simple.
    • Using Visual Studio for database, ETL, reporting, and analytics development save time and money.
    • Transfer of data from one application to another via Excel and comparison of data attributes between applications
    • Dashboard functionality, as well as Python support, are available, allowing you to add additional charts and graphs.
    Incentivized
    Read full review
    Neon One LLC
    • NeonCRM allows you to build events, take registrations, and customize those events. Customizations include different ticketing options, add-ons, promotions, etc.
    • NeonCRM does a good job helping you track donors' activities/engagements.
    • It also provides a variety of reporting mechanisms - from dashboard snapshots to graphical reports - that allow you to review programs at a glance or in-depth.
    Incentivized
    Read full review
    Cons
    Microsoft
    • MSBI designs can work on increasing data processing capabilities enough to handle the huge datasets etc.
    • It would be a lot better if it is a little low on cost.
    • it needs to create opportunities little more than they do regarding customization of some very unique visualization effects
    Read full review
    Neon One LLC
    • Learning the ropes is largely accomplished by reading manuals and watching videos. I don't learn that way. I'd much prefer to be shown. I guess I'm old school.
    • They can be stingy with the customer support. We bought the big package and I still wind up going back to my salesperson to help me cut through any red tape to get what I need.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft BI is fundamental to our suite of BI applications. That being said, Northcraft Analytics is focused on delighting our customers, so if the underlying factors of our decision change, we would choose to re-write our BI applications on a different stack. Luckily, mathematics are the fundamental IP of our technology... and is portable across all BI platforms for the foreseeable future.
    Read full review
    Neon One LLC
    Neon CRM was difficult and frustrating to use without IT experience, and way to costly for the a small to mid-sized nonprofit. We believe that we lost donors due to the inaccurate report system in Neon CRM
    Read full review
    Usability
    Microsoft
    The Microsoft BI tools have great usability for both developers and end users alike. For developers familiar with Visual Studio, there is little learning curve. For those not, the single Visual Studio IDE means not having to learn separate tools for each component. For end-users, the web interface for SSRS is simple to navigate with intuitive controls. For ad-hoc analysis, Excel can connect directly to SSAS and provide a pivot table like experience which is familiar to many users. For database development, there is beginning to be some confusion, as there are now three tool choices (VS, SSMS, Azure Data Studio) for developers. I would like to see Azure Data Studio become the superset of SSMS and eventually supplant it.
    Incentivized
    Read full review
    Neon One LLC
    The Neon CRM system is confusing (we had to watch video tutorials and html code to understand many of the features, many of which we did not need). Around 2022, Neon started to go downhill. Bells and whistles were added that were of no benefit (to our nonprofit) and the system became even harder to use
    Read full review
    Reliability and Availability
    Microsoft
    The product has been reliable.
    Read full review
    Neon One LLC
    No answers on this topic
    Performance
    Microsoft
    SQL Server Reporting Services (SSRS) can drag at times. We created two report servers and placed them under an F5 load balancer. This configuration has worked well. We have seen sluggish performance at times due to the Windows Firewall.
    Read full review
    Neon One LLC
    No answers on this topic
    Support Rating
    Microsoft
    MSBI natively has a site that allows you to vote on user enhancements and bug fixes. This allows the largest nagging issues to float to the top and the development team can prioritize accordingly. As mentioned earlier, the large community base of MSBI developers assist technical resources in handling technical questions.
    Incentivized
    Read full review
    Neon One LLC
    As stated before, they push you to read the manual or watch the video when what I want is a human being to walk/talk me through it. Like I said, maybe I am old school but that's how I learn. It's been a challenge.
    Incentivized
    Read full review
    In-Person Training
    Microsoft
    This training was more directed toward what the product was capable of rather than actual programming.
    Read full review
    Neon One LLC
    No answers on this topic
    Online Training
    Microsoft
    I have used on-line training from Microsoft and from Pragmatic Works. I would recommend Pragmatic Works as the best way to get up to speed quickly, and then use the Microsoft on-line training to deep dive into specific features that you need to get depth with.
    Read full review
    Neon One LLC
    No answers on this topic
    Implementation Rating
    Microsoft
    We are a consulting firm and as such our best resources are always billing on client projects. Our internal implementation has weaknesses, but that's true for any company like ours. My rating is based on the product's ease of implementation.
    Read full review
    Neon One LLC
    We had to hire someone to implement our donors into Neon CRM
    Read full review
    Alternatives Considered
    Microsoft
    We have used the built in ConnectWise Manager reports and custom reports. The reports provide static data. PowerBI shows us live data we can drill down into and easily adjust parameters. It's much more useful than a static PDF report.
    Incentivized
    Read full review
    Neon One LLC
    It works. It's easy to customize for nonprofit and industry-specific categories. It does what it does well, and integrates with platforms that specialize in those areas rather than trying to be everything to all users.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • As a SaaS provider we see being able to provide self-service BI to our client users as a competitive advantage. In fact the MSSQL enabled BI is a contributing factor to many winning RFPs we have done for prospective client organisations.
    • However MSSQL BI requires extensive knowledge and skills to design and develop data warehouses & data models as a foundation to support business analysts and users to interrogate data effectively and efficiently. Often times we find having strong in-house MSSQL expertise is a bless.
    Incentivized
    Read full review
    Neon One LLC
    • Positive: Neon allows us to track, analyze, and optimize our fundraising efforts and outcomes. It is critical to our success.
    • Positive: Neon works easily with our website, making donations easy for the donor.
    • Positive: Neon is affordable in comparison with similar products.
    • Negative: Neon is not well known (yet) so each new employees will probably need to learn it from scratch.
    Incentivized
    Read full review
    ScreenShots

    Neon CRM Screenshots

    Screenshot of Email Builder: Elevates appeals, newsletters, and other communications with mobile-responsive emails, multi-column layouts, text block editor and full email preview while building.Screenshot of Fundraising Dashboard: Aggregates fundraising data in one place to analyze various campaigns, performance, progress, and comparisons to other years and campaigns.Screenshot of Workflow Automation: Automated workflows that take care of redundant administrative tasks, with workflows to define triggers, audience, and the action to be performed.Screenshot of Reporting: Comprehensive reporting features to pull a variety of reports. By selecting the data source of interest and the fields needed, Neon CRM provides reports to analyze and share with key stakeholders.Screenshot of Donation Form Themes: Drag and drop themes for donation pages matched to the brand with customization.Screenshot of Volunteer Management: To understand the ways that people want to give support, and to track and manage volunteer sign-ups, projects, and time.