| Product | Rating | Most Used By | Product Summary | Starting Price |
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 Neon CRM | Score5.9 out of 10 | Small Businesses (1-50 employees) | Neon CRM is a nonprofit relationship management platform for small and midsize nonprofits, used to make and maintain the personal connections that drive sustainable growth. By centralizing a nonprofit’s data and tools, Neon CRM helps teams save on manual work, deepen relationships with their supporters, and grow their impact. Key Features: Donor Management: Neon CRM provides a 360-degree view of supporters, automatically capturing every… | $99 per month |
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| Entry-level Setup Fee | $349 one-time fee | ||||||||||
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| Considered Both Products | Chose Neon CRM Neon pales in comparison. Simply put, we regret trusting them with our data. We're a year behind for trying their services. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Neon CRM We previously used Salsa CRM to store our donation information. NeonCRM is much more user friendly and has better options to store the data we need. Customer service is also much better. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Neon CRM Salesforce was over-complicated and overly expensive to use. The learning curve was huge and a real disincentive to use. It needed to be customized which was very expensive. Neon was easy to learn and we are still building it and figuring out how to maximize all of its … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Neon CRM Neon vs. The Raiser's Edge Raiser's Edge is the gold standard for fundraising-focused CRM applications. However, it is so complicated that there are higher ed courses and certificate programs you can take to learn it all. The printed manual is hundreds of pages long. You can do … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Neon CRM NeonCRM can grow with us. We were able to implement a few features initially and, as time went on, incorporate others. We continue to do that. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Neon CRM Much less expensive, but in some ways is even more robust. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Neon CRM Salesforce and Raisers Edge are extremely expensive to set up to be functional. These are great options for very large organizations - colleges and hospitals. For a smaller operation, NeonCRM meets many needs for a much more affordable price. Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info Chose Neon CRM Blackbaud had terrible customer service and their product did not work. NeonCRM responds to support questions within hours and are friendly and helpful. Blackbaud did not stand behind their product. The reliability of information making it into the correct record in the correct … Independently Invited by TrustRadius A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info |
| Key User Insights | |
| Would buy again | |
60% Would buy again 3 Answers | |
| Delivers good value for the price | |
No answers on this topic | |
| Happy with the feature set | |
60% Happy with the feature set 3 Answers | |
| Lived up to sales and marketing promises | |
No answers on this topic | |
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| Small Businesses |  Agentforce 360 for Nonprofits Score8.6 out of 10 |
| Medium-sized Companies |  DonorPerfect Score8.4 out of 10 |
| Enterprises |  Ellucian CRM Advance Score5 out of 10 |
| All Alternatives | View all alternatives |
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| Likelihood to Recommend | 1.0 |
| Likelihood to Renew | 1.0 |
| Usability | 1.0 |
| Support Rating | 1.0 |
| Implementation Rating | 4.0 |
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| ScreenShots | Neon CRM Screenshots      |
