Microsoft Defender for Business vs. Trend Micro Worry-Free Services Suite

Microsoft Defender for Business is well suited for small and medium businesses that are running on a smaller budget, with little to no IT department and require a quick and effective setup to manage and protect their endpoints. It can be deployed and managed very quickly, and the person doing it can have little to no experience as long as they follow directions.

Incentivized

With around 80 users and 150 devices (including 6 server instances), this solution served us very well, with instant admin notifications and scheduled overall reports. Detection appears extremely reliable, and the memory and CPU footprint of the service seemed less intrusive than Panda, which we had issues running on Terminal Services instances, as it seems to hog excessive memory allocation. Rollout was smooth and we never had an instance of a corrupt installation.

Incentivized

• Already integrated with Windows
• Allows for folder and executable-specific exceptions when combined with Intune.
• Incident response and analytics are fantastic.

Incentivized

• Hybrid deployment, can be on-prem or cloud specific, we are using cloud based
• Central Control Manager capabilities to have control about what happens in the environment
• No need to have internal infrastructure to host further than your workstations or terminals
• No need to have dedicated team for security or endpoint protection
• Maintenance and updates are available just as released, no need to take actions on that side
• Great capabilities as a connected threat defense platform
• Endpoint protection features and quality for SMBs
• Cloud and collaboration platforms compatible including Office 365, Google Mail and On-Cloud Storage

Incentivized

• Confusion between the different Defender products
• Ease of setup and configuration
• Reporting and Alerts

Incentivized

• It would be better if there were an unload password for each policy instead of one for the whole organization.
• We have one app that gets blocked with no log of any reason why, there should be a better way to troubleshoot that other than just closing the AV every time. Allow listing has not worked in this case.
• When something is blocked it should specify exactly which setting or feature blocked it to make it easier to use the allow list or adjust.

Incentivized

So far we have found no alternative that would overall offer us more than we are getting from Microsoft Defender for Business!

Incentivized

Microsoft Defender for Business is a solid tool for smaller businesses looking to manage their endpoints and devices, while staying on budget. The setup is minimal compared to the full-blown InTune and EMS suite, and the product can be included in some Small Business SKUs that they may already have.

Incentivized

Installation and administration tools are fantastic. I found the endpoint policies to be not intuitive and clunky. The endpoint client was difficult to disable when trying to troubleshoot Apple issues and I often had to uninstall and then reinstall which was very time-consuming. Reporting is very useful and I was impressed with the reports I received.

Incentivized

The few times I needed to contact support I was fully satisfied. They worked all the way through the issue, no matter how long it took, and made sure I had a permanent solution. I was pleased with the professionalism, courteousness, and knowledge of the product they were supporting.

Incentivized

Microsoft Defender for Business has better reporting and incident response. There is limited client rollout due to being integrated with Windows. Microsoft Defender for Business is much better at identifying asset risks and giving a broad security overview. Because we moved to Microsoft 365 to access the Office applications and Exchange online, Microsoft Defender for Business was essentially cost free to us. Where Microsoft Defender for Business falls short in comparison to Sophos is that it requires integration with Intune to enforce many of the physical controls that Sophos offers in their client.

Incentivized

Avast was clunky, difficult to roll out, missed loads of malware on machines, and required that we purchase a separate license to install AV on our servers. Trend Micro could not have been any different. You just contact their sales department and get a demo, or even ask for a trial of sorts to test policy creations and client installation. You'll be obsessed with the whole process and the admin dashboard you have access to.

Incentivized

• Improved cybersecurity
• Learning curve
• Resource consumption

Incentivized

• It has stopped several malicious items from getting into our system.
• It's also saved money over our previous Anti-Virus solution (Kaspersky)
• Ease of Setup/Use

Incentivized