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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365 Business Central

    Score8 out of 10
    N/AMicrosoft Dynamics 365 Business Central (formerly Dynamics NAV) is one of the ERP products in the Dynamics family. The technology is based on the Navision product acquired by Microsoft in 2002. This product is the best-selling Microsoft ERP platform, and is often used by companies in the manufacturing and distribution verticals.

    $8

    per month per user

    Vtiger

    Score9 out of 10
    N/AVtiger is a customer relationship management (CRM) solution with sales and marketing automation, project management, and inventory management capabilities.

    $28

    per month per user

    Pricing
    Microsoft Dynamics 365 Business CentralVtiger
    Editions & Modules
    Dynamics 365 Business Central Team Members
    $8
    per month (billed annually) per user
    Dynamics 365 Business Central Essentials
    $70
    per month (billed annually) per user
    Dynamics 365 Business Central Premium
    $100
    per month (billed annually) per user
    One Professional - Single App
    $28
    per month per user
    One Professional - Standard
    $42
    per month per user
    One Enterprise - Single App
    $42
    per month per user
    One Enterprise - Standard
    $58
    per month per user
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365 Business CentralVtiger
    Free Trial
    YesYes
    Free/Freemium Version
    YesYes
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup fee$10 / user / month
    Additional Details—Discounts are provided for both annual subscriptions, and for high volume users.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365 Business CentralVtiger
    Considered Both Products
    Microsoft
    No answer on this topic
    Vtiger
    No answer on this topic
    Key User Insights
    Would buy again
    92%
    Would buy again
    11 Answers
    No answers on this topic
    Delivers good value for the price
    91%
    Delivers good value for the price
    10 Answers
    No answers on this topic
    Happy with the feature set
    92%
    Happy with the feature set
    11 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    89%
    Lived up to sales and marketing promises
    8 Answers
    No answers on this topic
    Implementation went as expected
    82%
    Implementation went as expected
    9 Answers
    No answers on this topic
    Features
    Microsoft Dynamics 365 Business CentralVtiger
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    6.6
    11 Ratings
    13% below category average
    Vtiger
    -
    Ratings
    Pay calculation6.211 Ratings00 Ratings
    Benefit plan administration6.39 Ratings00 Ratings
    Direct deposit files6.610 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    25 Ratings
    6% above category average
    Vtiger
    8.7
    9 Ratings
    13% above category average
    API for custom integration8.124 Ratings9.07 Ratings
    Plug-ins7.922 Ratings00 Ratings
    Custom fields00 Ratings10.09 Ratings
    Custom objects00 Ratings7.08 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    29 Ratings
    0% below category average
    Vtiger
    8.0
    9 Ratings
    5% below category average
    Single sign-on capability8.525 Ratings00 Ratings
    Role-based user permissions8.328 Ratings8.09 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    11% above category average
    Vtiger
    -
    Ratings
    Dashboards8.326 Ratings00 Ratings
    Standard reports8.430 Ratings00 Ratings
    Custom reports8.629 Ratings00 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    8.4
    30 Ratings
    8% above category average
    Vtiger
    -
    Ratings
    Accounts payable8.429 Ratings00 Ratings
    Accounts receivable8.328 Ratings00 Ratings
    Global Financial Support8.517 Ratings00 Ratings
    Primary and Secondary Ledgers8.416 Ratings00 Ratings
    Journals and Reconciliations8.919 Ratings00 Ratings
    Configurable Accounting7.219 Ratings00 Ratings
    Standardized Processes8.720 Ratings00 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    8.6
    26 Ratings
    8% above category average
    Vtiger
    -
    Ratings
    Inventory tracking8.526 Ratings00 Ratings
    Automatic reordering7.618 Ratings00 Ratings
    Location management8.222 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    28 Ratings
    1% above category average
    Vtiger
    -
    Ratings
    Pricing8.225 Ratings00 Ratings
    Order entry8.925 Ratings00 Ratings
    Credit card processing7.417 Ratings00 Ratings
    Cost of goods sold8.422 Ratings00 Ratings
    Order Orchestration8.313 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    8.2
    20 Ratings
    8% above category average
    Vtiger
    -
    Ratings
    Billing Management8.518 Ratings00 Ratings
    Cash and Asset Management8.619 Ratings00 Ratings
    Travel & Expense Management7.614 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.216 Ratings00 Ratings
    Period Close8.219 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    8.7
    8 Ratings
    14% above category average
    Vtiger
    -
    Ratings
    Budgeting and Forecasting10.08 Ratings00 Ratings
    Project Costing10.07 Ratings00 Ratings
    Cost Capture10.08 Ratings00 Ratings
    Capital Project Management8.05 Ratings00 Ratings
    Customer Contract Compliance10.06 Ratings00 Ratings
    Project Revenue Recognition8.04 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    7.6
    11 Ratings
    7% above category average
    Vtiger
    -
    Ratings
    Project Planning and Scheduling7.510 Ratings00 Ratings
    Task Insight for Project Managers7.110 Ratings00 Ratings
    Project Mobile Functionality7.19 Ratings00 Ratings
    Definable Resource Pools6.910 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    8.9
    8 Ratings
    18% above category average
    Vtiger
    -
    Ratings
    Award Lifecycle Management6.78 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    7.9
    16 Ratings
    11% above category average
    Vtiger
    -
    Ratings
    Bids Analyzed and Compared7.410 Ratings00 Ratings
    Contract Authoring7.210 Ratings00 Ratings
    Contract Repository7.510 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.114 Ratings00 Ratings
    Supplier Management7.613 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    8.3
    12 Ratings
    21% above category average
    Vtiger
    -
    Ratings
    Risk Repository7.211 Ratings00 Ratings
    Control Management7.411 Ratings00 Ratings
    Control Efficiency Assessments6.711 Ratings00 Ratings
    Issue Detection7.511 Ratings00 Ratings
    Remediation and Certification7.69 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    7.7
    10 Ratings
    10% above category average
    Vtiger
    -
    Ratings
    Transportation Planning and Optimization7.88 Ratings00 Ratings
    Transportation Execution Management7.48 Ratings00 Ratings
    Trade and Customs Management7.98 Ratings00 Ratings
    Fulfillment Management7.410 Ratings00 Ratings
    Warehouse Workforce Management9.27 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    8.0
    10 Ratings
    7% above category average
    Vtiger
    -
    Ratings
    Production Process Design9.17 Ratings00 Ratings
    Production Management8.88 Ratings00 Ratings
    Configuration Management7.17 Ratings00 Ratings
    Work Execution9.27 Ratings00 Ratings
    Manufacturing Costs7.310 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    7.4
    12 Ratings
    1% above category average
    Vtiger
    -
    Ratings
    Forecasting6.412 Ratings00 Ratings
    Inventory Planning7.212 Ratings00 Ratings
    Performance Monitoring7.012 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    8.8
    9 Ratings
    18% above category average
    Vtiger
    -
    Ratings
    Proposal Management7.18 Ratings00 Ratings
    Product Master Data Management7.78 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Vtiger
    9.3
    9 Ratings
    17% above category average
    Customer data management / contact management00 Ratings10.09 Ratings
    Workflow management00 Ratings9.09 Ratings
    Opportunity management00 Ratings9.09 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.09 Ratings
    Contract management00 Ratings9.07 Ratings
    Quote & order management00 Ratings9.07 Ratings
    Interaction tracking00 Ratings10.07 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Vtiger
    8.5
    7 Ratings
    10% above category average
    Case management00 Ratings8.07 Ratings
    Help desk management00 Ratings9.07 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Vtiger
    6.5
    7 Ratings
    17% below category average
    Lead management00 Ratings7.07 Ratings
    Email marketing00 Ratings6.07 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Vtiger
    8.7
    9 Ratings
    12% above category average
    Task management00 Ratings8.07 Ratings
    Billing and invoicing management00 Ratings9.08 Ratings
    Reporting00 Ratings9.08 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Vtiger
    8.7
    8 Ratings
    13% above category average
    Forecasting00 Ratings7.07 Ratings
    Pipeline visualization00 Ratings10.07 Ratings
    Customizable reports00 Ratings9.08 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Vtiger
    8.0
    6 Ratings
    6% above category average
    Social engagement00 Ratings8.06 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 Business Central and Vtiger
    Feature
    Microsoft Dynamics 365 Business Central
    -
    Ratings
    Vtiger
    10.0
    6 Ratings
    27% above category average
    Mobile access00 Ratings10.06 Ratings
    Best Alternatives
    Microsoft Dynamics 365 Business CentralVtiger
    Small Businesses
    Zoho One
    Score9.2 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft Dynamics AX (discontinued)
    Score4.8 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365 Business CentralVtiger
    Likelihood to Recommend
    8.6
    (31 ratings)
    9.0
    (9 ratings)
    Likelihood to Renew
    10.0
    (1 ratings)
    -
    (0 ratings)
    Usability
    8.8
    (11 ratings)
    9.0
    (2 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    10.0
    (2 ratings)
    10.0
    (2 ratings)
    User Testimonials
    Microsoft Dynamics 365 Business CentralVtiger
    Likelihood to Recommend
    Microsoft
    Microsoft Dynamics 365 Business Central is well suited for inventory management in all aspects. Its accessibility, along with my other apps, when out of the office is unparalleled. I find it easy to work with on a desktop or laptop; however, it could use some work on a mobile device.
    Incentivized
    Read full review
    Vtiger
    vTiger packs a ton of functionality and capability, but the challenge is getting there. In today's day where everyone is doing more with less, having a solution that meets a couple specific needs and does that well is essential. To me, at times I feel as though vTiger is trying to be a "jack of all trades" solution which ultimately ends up making it more confusing to use. However, on the flip side of that, if you take the time to learn everything about vTiger, I am sure it is an awesome tool but there is a learning curve associated with it. Finally, I would like to see more integrations with other vendors moving forward so if we cannot use vTiger for everything, at least it would have the ability to "talk" with other programs.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Automate the creation of bills of materials for production. We can now generate a BoM from a sales order.
    • Organization of all data pertaining to thousands of parts, assemblies, and finished goods. Engineering and purchasing have a common portal.
    • We can create sales orders from quotations instead of re-entering them (this did require some bolt-on software). Less redundant work with fewer entry errors.
    • Accounting can provide reports based on specific criteria stored in NAV. We can pull better and more detailed intelligence.
    Incentivized
    Read full review
    Vtiger
    • User-friendly interface.
    • Reliable tracking system and alerts to maintain overall control of the proceses.
    • Meets all the needs of the average company.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Some functions could be a bit more user friendly, intuitive.
    • Better migration from previous ERP software (especially other Microsoft products). "Growing pains" associated with change?! Maybe.
    • A few redundancies and procedural missteps on menus and tabs can make the portal a bit crowded.
    Incentivized
    Read full review
    Vtiger
    • Though you can create reports however you want, they may need to come out in multiple files. I wish this could be aggregated.
    • It's still very simple. There is room for improvement with the setup of the admin panel.
    • The dropdowns function funny when scrolled down. It's picky but it's frustrating.
    • The search function could be improved.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    We've already decided to continue using this software. It is too expensive for us to upgrade so we made a workaround by using the virtual computer with Windows XP installed on it. We did research replacing this software, but it was a better financial decision to keep what we had instead
    Incentivized
    Read full review
    Vtiger
    No answers on this topic
    Usability
    Microsoft
    Ever since we deployed it, it has been a one-stop-shop for our organization. Everything we do has been through it, and we do not need to use other vendors to access student records, accounts receivable, procurement records, grades, transcripts, and report cards... they are all in one interface, which has been a solid plus for our organization.
    Incentivized
    Read full review
    Vtiger
    In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    It provides one to efficiently be able to manage bookkeeping and inventory without much challenges. One can easily navigate through workflow processes while managing usages and budgets. Being able to produce reports in Word, Excel or PDF means one is able to have a working document to produce trends and graphs or produce pivot tables.
    Read full review
    Vtiger
    It is as good as you could expect for a company that operates from another continent. Emails are quickly responded to and do not usually require additional questions or answers. It is quite rare for a company of their size to be as responsive as they are and that makes them a sound choice to deal with.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    I have personally supported all of the Dynamic family of ERP systems and made the decision to concentrate on NAV as the solution of choice. From a support and development standpoint there are few if any packages that can compare. It is not uncommon for most of the companies that I support to only call me once or twice a month after the first year. This is due to the ease of tracking down problems and errors and the ability for a developer to provide the end-user with routines that automatically correct the most basic kind of error
    Incentivized
    Read full review
    Vtiger
    VTiger had better overall cost and native capabilities that other solutions lacked. We used Nutshell CRM for over a year. It was a very efficient contact management system, but it seemed that if we needed to do anything but record contacts, we had to use an add-on. We spent a lot of time exporting and importing between different services. Quoting, invoicing, and payments all had to be manually transferred to our accounting system. It was very frustrating
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Automation processing, including EDI functionality, has increased employee efficiency and prevented the need for adding additional employees.
    • Implementation of the warehouse functionality, including cycle counts, has resulted in better inventory control/less shrinkage.
    • Implementation of e-Ship and e-Receive, has resulted in greater efficiency and order accuracy.
    Incentivized
    Read full review
    Vtiger
    • Integration Across the Organization - What started out as just a CRM tool for sales is now being used for ticket management and project management.
    • Steep Learning Curve - It is not as intuitive out of the box and really requires a dedicated person to be a vTiger expert which can be challenging and time consuming.
    • Reliability - Sometimes features that worked yesterday don't work today, thus causing more time to complete the same exact task that was done previously. The thing that comes to mind specifically is the main search box as 1/2 the time it works, 1/2 the time it doesn't work.
    Incentivized
    Read full review
    ScreenShots

    Vtiger Screenshots

    Screenshot of Vtiger's home page dashboardScreenshot of A typical contact record in Vtiger