Vtiger complete sales solution
May 19, 2025

Vtiger complete sales solution

Salvador Arauzo | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller

Software Version

One Enterprise - Standard

Overall Satisfaction with Vtiger

Managing sales, leads, customer support. Most processes in my company are supported by the capacities of Vtiger. At present we are algo managing our marketing activities, social networks integration and marketing automático. Best of all is the capacity of the integration of all these business processes in an only screen.

Pros

  • Marketing
  • Sales processes
  • Customer support
  • Leads management

Cons

  • Digital invoice
  • Design templates
  • Workflows
  • Automation
  • ROI
  • Processes
  • Data management
In the Last versions they have done a strong effort in creating a powerful data screen. Inside the screen you have access to signing, communications with multiple tools integration and connections with all modules related. With a single view you have all control over your data relations. It is similar to a control managing.

Do you think Vtiger delivers good value for the price?

Yes

Are you happy with Vtiger's feature set?

Yes

Did Vtiger live up to sales and marketing promises?

Yes

Did implementation of Vtiger go as expected?

Yes

Would you buy Vtiger again?

Yes

Vtiger has evolved in the interfaces design. You can access all required data from one screen, similar to a control data. You have also sales and support dashboards predefined, but you can create your own. As less appropriate the templates design, it has not evolved from old versions of Vtiger.

Vtiger Feature Ratings

9.3
Customer data management / contact management
10
Workflow management
9
Opportunity management
9
Integration with email client (e.g., Outlook or Gmail)
9
Contract management
9
Quote & order management
9
Interaction tracking
10
8.5
Case management
8
Help desk management
9
6.5
Lead management
7
Email marketing
6
8.7
Task management
8
Billing and invoicing management
9
Reporting
9
8.7
Forecasting
7
Pipeline visualization
10
Customizable reports
9
8.7
Custom fields
10
Custom objects
7
API for custom integration
9
8.0
Role-based user permissions
8
8.0
Social engagement
8
Integrations with 3rd-party Software ()
Not Rated
10.0
Mobile access
10

Comments

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