TrustRadius: an HG Insights company

Microsoft Dynamics 365 vs. Oracle Fusion Cloud Supply Chain Management (SCM)

Save this comparison

Save this comparison

Add Product

Recommended Comparisons

    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    Oracle Fusion Cloud Supply Chain Management (SCM)

    Score7 out of 10
    N/AOracle Supply Chain Management (SCM) & Manufacturing on Fusion Cloud enables organizations to respond quickly to changing demand, supply, and market conditions.N/A
    Pricing
    Microsoft Dynamics 365Oracle Fusion Cloud Supply Chain Management (SCM)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365Oracle Fusion Cloud Supply Chain Management (SCM)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365Oracle Fusion Cloud Supply Chain Management (SCM)
    Considered Both Products
    Microsoft
    No answer on this topic
    Oracle
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    23 Answers
    No answers on this topic
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    No answers on this topic
    Features
    Microsoft Dynamics 365Oracle Fusion Cloud Supply Chain Management (SCM)
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    Oracle Fusion Cloud Supply Chain Management (SCM)
    -
    Ratings
    Customer data management / contact management7.981 Ratings00 Ratings
    Workflow management7.980 Ratings00 Ratings
    Territory management7.160 Ratings00 Ratings
    Opportunity management7.672 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.879 Ratings00 Ratings
    Contract management7.961 Ratings00 Ratings
    Quote & order management7.258 Ratings00 Ratings
    Interaction tracking8.171 Ratings00 Ratings
    Channel / partner relationship management7.362 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    Oracle Fusion Cloud Supply Chain Management (SCM)
    -
    Ratings
    Case management7.863 Ratings00 Ratings
    Call center management7.950 Ratings00 Ratings
    Help desk management8.557 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    Oracle Fusion Cloud Supply Chain Management (SCM)
    -
    Ratings
    Lead management7.672 Ratings00 Ratings
    Email marketing8.171 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    Oracle Fusion Cloud Supply Chain Management (SCM)
    -
    Ratings
    Task management8.171 Ratings00 Ratings
    Billing and invoicing management8.054 Ratings00 Ratings
    Reporting8.065 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    Oracle Fusion Cloud Supply Chain Management (SCM)
    -
    Ratings
    Forecasting7.667 Ratings00 Ratings
    Pipeline visualization7.873 Ratings00 Ratings
    Customizable reports7.476 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    Oracle Fusion Cloud Supply Chain Management (SCM)
    -
    Ratings
    Custom fields7.678 Ratings00 Ratings
    Custom objects7.572 Ratings00 Ratings
    Scripting environment7.956 Ratings00 Ratings
    API for custom integration7.861 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    Oracle Fusion Cloud Supply Chain Management (SCM)
    -
    Ratings
    Single sign-on capability8.869 Ratings00 Ratings
    Role-based user permissions8.770 Ratings00 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    Oracle Fusion Cloud Supply Chain Management (SCM)
    -
    Ratings
    Social data7.843 Ratings00 Ratings
    Social engagement7.643 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    Oracle Fusion Cloud Supply Chain Management (SCM)
    -
    Ratings
    Marketing automation7.665 Ratings00 Ratings
    Compensation management6.834 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    Oracle Fusion Cloud Supply Chain Management (SCM)
    -
    Ratings
    Mobile access6.856 Ratings00 Ratings
    Supply Chain Planning
    Comparison of Supply Chain Planning features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle Fusion Cloud Supply Chain Management (SCM)
    7.0
    13 Ratings
    6% below category average
    Custom alerts00 Ratings8.113 Ratings
    Scenario-based planning00 Ratings7.212 Ratings
    Resource optimization00 Ratings7.012 Ratings
    Supply forecasting00 Ratings6.912 Ratings
    Capacity estimation00 Ratings7.011 Ratings
    Employee allocation00 Ratings4.78 Ratings
    Supply network coordination00 Ratings7.99 Ratings
    Procurement Management
    Comparison of Procurement Management features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle Fusion Cloud Supply Chain Management (SCM)
    7.9
    10 Ratings
    4% above category average
    Raw material sourcing00 Ratings7.99 Ratings
    Supply market analysis00 Ratings7.68 Ratings
    Cost analysis00 Ratings7.710 Ratings
    Expense Logging00 Ratings8.28 Ratings
    Order Fulfillment Management
    Comparison of Order Fulfillment Management features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle Fusion Cloud Supply Chain Management (SCM)
    8.2
    11 Ratings
    2% above category average
    Order fulfillment optimization00 Ratings9.09 Ratings
    Return services00 Ratings7.07 Ratings
    Purchase order generation00 Ratings7.911 Ratings
    Purchase order tracking00 Ratings7.911 Ratings
    Supplier delivery scheduling00 Ratings8.010 Ratings
    Pricing and product configurations generation00 Ratings9.310 Ratings
    Logistics and Transportation Management
    Comparison of Logistics and Transportation Management features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle Fusion Cloud Supply Chain Management (SCM)
    8.3
    6 Ratings
    10% above category average
    Packaging00 Ratings8.04 Ratings
    Delivery planning00 Ratings8.06 Ratings
    Route optimization00 Ratings8.35 Ratings
    Shipping performance00 Ratings9.35 Ratings
    Fleet management00 Ratings7.85 Ratings
    Warehouse & Inventory Management
    Comparison of Warehouse & Inventory Management features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle Fusion Cloud Supply Chain Management (SCM)
    9.0
    11 Ratings
    10% above category average
    Automation of warehouse operations00 Ratings9.08 Ratings
    Inventory storage00 Ratings9.39 Ratings
    Stock monitoring00 Ratings8.611 Ratings
    Inventory tracking00 Ratings9.310 Ratings
    Warehouse asset management00 Ratings9.09 Ratings
    Inventory and price forecasting00 Ratings8.79 Ratings
    Demand Management
    Comparison of Demand Management features of Microsoft Dynamics 365 and Oracle Fusion Cloud Supply Chain Management (SCM)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    Oracle Fusion Cloud Supply Chain Management (SCM)
    7.8
    9 Ratings
    4% above category average
    Demand signal sensing00 Ratings7.38 Ratings
    Demand forecasting00 Ratings7.19 Ratings
    Customer analytics00 Ratings7.08 Ratings
    Inventory stock optimization00 Ratings8.78 Ratings
    Sales and operations planning00 Ratings8.36 Ratings
    Pricing and promotion tracking00 Ratings8.36 Ratings
    Best Alternatives
    Microsoft Dynamics 365Oracle Fusion Cloud Supply Chain Management (SCM)
    Small Businesses
    Salesflare
    Score10 out of 10
    No answers on this topic
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    No answers on this topic
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    No answers on this topic
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365Oracle Fusion Cloud Supply Chain Management (SCM)
    Likelihood to Recommend
    7.9
    (104 ratings)
    7.0
    (19 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    -
    (0 ratings)
    Usability
    7.8
    (34 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (11 ratings)
    -
    (0 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics 365Oracle Fusion Cloud Supply Chain Management (SCM)
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
    Read full review
    Oracle
    Oracle SCM Cloud is extensively used in my organization for a complete
    Supply chain. We use all the Procure to Pay modules starting with
    Procurement, Order management, and Financial modules. We also use Product
    Information Management and Product Development Management modules to create and maintain items and products that we sell. These modules are interfaced with Inventory Management for shipping and supply chain demand and supply planning as well. Analytics is integrated with all these modules so it is very useful to keep track of metrics. However, if you are not using Sales Cloud and use another CRM system, there could be some hiccups in syncing the system if you don't have a middleware.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
    Read full review
    Oracle
    • Allows you to visualize your data in more graphical manners.
    • Provides a solid configurable forecasting engine.
    • It's user configurable which helps to deliver the results you are looking for.
    • Product is keeping up with the speed of innovation - constantly being improved and pushed out to the customers.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
    Read full review
    Oracle
    • UI - Needs a definite update. Tool can do wonders if UI is intuitive.
    • Excel based data doesn't upload easily.
    • No open APIs, integration is not possible with other tools.
    • Extra charges for a module for integration.
    • Implementation is not easy.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
    Read full review
    Oracle
    No answers on this topic
    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
    Read full review
    Oracle
    No answers on this topic
    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
    Read full review
    Oracle
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
    Read full review
    Oracle
    Oracle SCM is best suited for Small & Mid Sized Business, whereas SAP SCM is best suited for large scale businesses. Oracle SCM has Customer Relationship Management (CRM) and Supplier Relationship Management (SCM) integrations which is missing in SAP SCM. Oracle supports modular integration and electronic data integration (EDI) which was one of the pre-requisites of the client.
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
    Read full review
    Oracle
    No answers on this topic
    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
    Read full review
    Oracle
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
    Read full review
    Oracle
    • There is a large reduction in man hours spent attempting to manually create the traceability matrix
    • There is a strong involvement of different BUs and collaboration on the requirements creation process
    • The time to develop and approve requirements has been shortened
    Incentivized
    Read full review
    ScreenShots