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Microsoft Dynamics 365 vs. QuickBooks Self-Employed (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics 365

    Score8 out of 10
    N/AMicrosoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.

    $44

    per month

    QuickBooks Self-Employed (discontinued)

    Score4.2 out of 10
    N/AA now discontinued accounting solution, QuickBooks Self-Employed featured tools to help the self-employed drive growth and financial stability. It is replaced by the more advanced QuickBooks Solopreneur.N/A
    Pricing
    Microsoft Dynamics 365QuickBooks Self-Employed (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Dynamics 365QuickBooks Self-Employed (discontinued)
    Free Trial
    YesNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Dynamics 365QuickBooks Self-Employed (discontinued)
    Considered Both Products
    Microsoft
    No answer on this topic
    Intuit
    No answer on this topic
    Key User Insights
    Would buy again
    88%
    Would buy again
    23 Answers
    No answers on this topic
    Delivers good value for the price
    87%
    Delivers good value for the price
    20 Answers
    No answers on this topic
    Happy with the feature set
    88%
    Happy with the feature set
    23 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    86%
    Lived up to sales and marketing promises
    12 Answers
    No answers on this topic
    Implementation went as expected
    82%
    Implementation went as expected
    18 Answers
    No answers on this topic
    Features
    Microsoft Dynamics 365QuickBooks Self-Employed (discontinued)
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    7.7
    84 Ratings
    2% below category average
    QuickBooks Self-Employed (discontinued)
    -
    Ratings
    Customer data management / contact management7.981 Ratings00 Ratings
    Workflow management7.980 Ratings00 Ratings
    Territory management7.160 Ratings00 Ratings
    Opportunity management7.672 Ratings00 Ratings
    Integration with email client (e.g., Outlook or Gmail)7.879 Ratings00 Ratings
    Contract management7.961 Ratings00 Ratings
    Quote & order management7.258 Ratings00 Ratings
    Interaction tracking8.171 Ratings00 Ratings
    Channel / partner relationship management7.362 Ratings00 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    8.0
    68 Ratings
    4% above category average
    QuickBooks Self-Employed (discontinued)
    -
    Ratings
    Case management7.863 Ratings00 Ratings
    Call center management7.950 Ratings00 Ratings
    Help desk management8.557 Ratings00 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    7.9
    78 Ratings
    2% above category average
    QuickBooks Self-Employed (discontinued)
    -
    Ratings
    Lead management7.672 Ratings00 Ratings
    Email marketing8.171 Ratings00 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    8.0
    76 Ratings
    4% above category average
    QuickBooks Self-Employed (discontinued)
    -
    Ratings
    Task management8.171 Ratings00 Ratings
    Billing and invoicing management8.054 Ratings00 Ratings
    Reporting8.065 Ratings00 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    7.6
    77 Ratings
    1% below category average
    QuickBooks Self-Employed (discontinued)
    -
    Ratings
    Forecasting7.667 Ratings00 Ratings
    Pipeline visualization7.873 Ratings00 Ratings
    Customizable reports7.476 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    7.7
    80 Ratings
    1% above category average
    QuickBooks Self-Employed (discontinued)
    10.0
    5 Ratings
    28% above category average
    Custom fields7.678 Ratings00 Ratings
    Custom objects7.572 Ratings00 Ratings
    Scripting environment7.956 Ratings00 Ratings
    API for custom integration7.861 Ratings10.04 Ratings
    Plug-ins00 Ratings10.04 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    8.8
    75 Ratings
    5% above category average
    QuickBooks Self-Employed (discontinued)
    10.0
    8 Ratings
    20% above category average
    Single sign-on capability8.869 Ratings10.08 Ratings
    Role-based user permissions8.770 Ratings10.05 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    7.7
    44 Ratings
    2% above category average
    QuickBooks Self-Employed (discontinued)
    -
    Ratings
    Social data7.843 Ratings00 Ratings
    Social engagement7.643 Ratings00 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    7.2
    65 Ratings
    5% below category average
    QuickBooks Self-Employed (discontinued)
    -
    Ratings
    Marketing automation7.665 Ratings00 Ratings
    Compensation management6.834 Ratings00 Ratings
    Platform
    Comparison of Platform features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    6.8
    56 Ratings
    11% below category average
    QuickBooks Self-Employed (discontinued)
    -
    Ratings
    Mobile access6.856 Ratings00 Ratings
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    QuickBooks Self-Employed (discontinued)
    7.8
    3 Ratings
    3% above category average
    Pay calculation00 Ratings10.02 Ratings
    Benefit plan administration00 Ratings5.02 Ratings
    Direct deposit files00 Ratings8.03 Ratings
    Salary revision and increment management00 Ratings8.02 Ratings
    Reimbursement management00 Ratings8.03 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    QuickBooks Self-Employed (discontinued)
    10.0
    14 Ratings
    24% above category average
    Dashboards00 Ratings10.012 Ratings
    Standard reports00 Ratings10.014 Ratings
    Custom reports00 Ratings10.08 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    QuickBooks Self-Employed (discontinued)
    10.0
    15 Ratings
    27% above category average
    Accounts payable00 Ratings10.09 Ratings
    Accounts receivable00 Ratings10.010 Ratings
    Cash management00 Ratings10.09 Ratings
    Bank reconciliation00 Ratings10.010 Ratings
    Expense management00 Ratings10.014 Ratings
    Time tracking00 Ratings10.07 Ratings
    Fixed asset management00 Ratings10.04 Ratings
    Multi-currency support00 Ratings10.02 Ratings
    Multi-division support00 Ratings10.02 Ratings
    Regulations compliance00 Ratings10.03 Ratings
    Electronic tax filing00 Ratings10.013 Ratings
    Self-service portal00 Ratings10.08 Ratings
    Global Financial Support00 Ratings10.02 Ratings
    Primary and Secondary Ledgers00 Ratings10.02 Ratings
    Intercompany Accounting00 Ratings10.03 Ratings
    Localizations00 Ratings10.03 Ratings
    Journals and Reconciliations00 Ratings10.06 Ratings
    Enterprise Accounting00 Ratings10.02 Ratings
    Configurable Accounting00 Ratings10.04 Ratings
    Centralized Rules Framework00 Ratings10.03 Ratings
    Standardized Processes00 Ratings10.05 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    QuickBooks Self-Employed (discontinued)
    10.0
    3 Ratings
    31% above category average
    Inventory tracking00 Ratings10.03 Ratings
    Automatic reordering00 Ratings10.03 Ratings
    Location management00 Ratings10.03 Ratings
    Manufacturing module00 Ratings10.02 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics 365 and QuickBooks Self-Employed (discontinued)
    Feature
    Microsoft Dynamics 365
    -
    Ratings
    QuickBooks Self-Employed (discontinued)
    10.0
    5 Ratings
    30% above category average
    Pricing00 Ratings10.04 Ratings
    Order entry00 Ratings10.04 Ratings
    Credit card processing00 Ratings10.05 Ratings
    Cost of goods sold00 Ratings10.03 Ratings
    Order Orchestration00 Ratings10.02 Ratings
    End-to-end order visibility00 Ratings10.03 Ratings
    Order exception Resolution00 Ratings10.02 Ratings
    Best Alternatives
    Microsoft Dynamics 365QuickBooks Self-Employed (discontinued)
    Small Businesses
    Salesflare
    Score10 out of 10
    Zoho Books
    Score8.8 out of 10
    Medium-sized Companies
    Kintone
    Score9.7 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    Oracle Sales
    Score8.9 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics 365QuickBooks Self-Employed (discontinued)
    Likelihood to Recommend
    7.9
    (104 ratings)
    10.0
    (15 ratings)
    Likelihood to Renew
    8.0
    (20 ratings)
    10.0
    (1 ratings)
    Usability
    7.8
    (34 ratings)
    9.4
    (2 ratings)
    Support Rating
    8.0
    (11 ratings)
    10.0
    (2 ratings)
    Online Training
    7.5
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.2
    (4 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    3.8
    (3 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics 365QuickBooks Self-Employed (discontinued)
    Likelihood to Recommend
    Microsoft
    Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
    Incentivized
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    Intuit
    QuickBooks is a great tool for new SoleTraders that need basic accounting software and require digital invoicing for their clients to send via email and access key features via a mobile app on the go. QuickBooks is a straightforward tool to use with a simple design and learning curve for business owners that are not very tech-savvy. For businesses that operate on a larger scale and need to provide access to other users on their team, QuickBooks is limited. This type of business may also require more insights into the business outside of accounting, and QuickBooks won't be able to supply insights outside of that.
    Incentivized
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    Pros
    Microsoft
    • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
    • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
    • Generating invoices to customers and directly sending them to their inbox is easy with this software.
    Incentivized
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    Intuit
    • QuickBooks Self-Employed does keep a running total of your income and estimated taxes. Of course, this requires that your entries are accurate.
    • The mileage feature is particularly helpful. One just needs to either use the phone app in conjunction with QuickBooks Self-Employed, or keep a log of all mileage.
    • When tax time comes around, it's easy to use TurboTax software and import your data from QuickBooks.
    Incentivized
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    Cons
    Microsoft
    • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
    • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
    • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
    Incentivized
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    Intuit
    • Doesn't integrate with Mint, which I use for my home expenses. I think this would be a nice addition to the program, so I could keep track of my whole financial situation.
    • A Windows 10 app would be a nice addition to the program, so I could access it securely from my desktop.
    Incentivized
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    Likelihood to Renew
    Microsoft
    CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
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    Intuit
    No answers on this topic
    Usability
    Microsoft
    The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
    Incentivized
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    Intuit
    I have been using this software for several years now and it has always put out my data in beautiful generated reports that I can use for verification purposes with my financial institute and the IRS. It has all the tools I need to run my business without loosing track of anything
    Incentivized
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    Support Rating
    Microsoft
    Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
    Incentivized
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    Intuit
    I have never faced any difficulties that required me to contact QuickBooks customer service. QuickBooks has plenty of online tutorials, blog posts, and helpful tips and advice for almost any issues you may face using the desktop or app version of the software. Even if you can not find the right answer on the QuickBooks webpages, there are loads of YouTube videos from experts.
    Incentivized
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    Implementation Rating
    Microsoft
    We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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    Intuit
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
    Incentivized
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    Intuit
    FreshBooks limited my ability to categorize transactions, specifically removing duplicates or excluding them. I selected QuickBooks Self-Employed because it allowed me to be in control of items. Sometimes accounting is just making sure things are organized the way YOU think, and FreshBooks wasn't doing that for me.
    Incentivized
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    Contract Terms and Pricing Model
    Microsoft
    On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
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    Intuit
    No answers on this topic
    Professional Services
    Microsoft
    My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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    Intuit
    No answers on this topic
    Return on Investment
    Microsoft
    • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
    • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
    • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
    Incentivized
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    Intuit
    • Overall, tagging expenses and mileage has saved me thousands in taxes, for a relatively low cost of around $8/mo.
    • QuickBooks allows me to get invoices to clients quickly and accept online payments, which helps with cashflow.
    • The app has stopped tracking mileage automatically on my device, so I worry that sometimes I am not tracking business miles effectively, which could end up costing me at the EOY.
    Incentivized
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    ScreenShots