Microsoft Dynamics 365 vs. Sage 100

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Dynamics 365
Score 7.9 out of 10
N/A
Microsoft Dynamics 365 is a CRM providing sales, marketing, and service functionality. It is offered as SaaS and on-premise. Dynamics 365 is part of the larger Dynamics suite of business intelligence and ERP products.
$44
per month
Sage 100cloud
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
Sage 100 (or Sage 100cloud is a business management software offering a broad range of modules designed to meet the many needs of virtually any business. It encompasses financial operations and accounting, payroll, business intelligence, CRM, eBusiness, manufacturing and distribution.
$0
Per User per Month
Pricing
Microsoft Dynamics 365Sage 100
Editions & Modules
No answers on this topic
Sage 100 ERP Standard
Custom Pricing
Per Seat per Month
Sage 100 ERP Advanced
Custom Pricing
Per Seat per Month
Sage 100 ERP Premium
Custom Pricing
Per Seat per Month
Sage 100 ERP Online
Per User per Month
Offerings
Pricing Offerings
Microsoft Dynamics 365Sage 100cloud
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
Microsoft Dynamics 365Sage 100
Considered Both Products
Microsoft Dynamics 365

No answer on this topic

Sage 100cloud
Chose Sage 100
I didn't choose Sage 100 ERP -- it was already in use when I started at the organization over five years ago. It has the same types of pros and cons as other big hulking software suites meant to power the infrastructure of corporations. It's slow, tough to customize, and …
Features
Microsoft Dynamics 365Sage 100
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
Microsoft Dynamics 365
7.7
83 Ratings
1% below category average
Sage 100
-
Ratings
Customer data management / contact management7.981 Ratings00 Ratings
Workflow management7.879 Ratings00 Ratings
Territory management7.160 Ratings00 Ratings
Opportunity management7.572 Ratings00 Ratings
Integration with email client (e.g., Outlook or Gmail)8.278 Ratings00 Ratings
Contract management7.961 Ratings00 Ratings
Quote & order management7.757 Ratings00 Ratings
Interaction tracking8.171 Ratings00 Ratings
Channel / partner relationship management7.362 Ratings00 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
Microsoft Dynamics 365
8.0
68 Ratings
5% above category average
Sage 100
-
Ratings
Case management7.863 Ratings00 Ratings
Call center management7.850 Ratings00 Ratings
Help desk management8.457 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
Microsoft Dynamics 365
7.8
78 Ratings
1% above category average
Sage 100
-
Ratings
Lead management7.672 Ratings00 Ratings
Email marketing8.171 Ratings00 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
Microsoft Dynamics 365
8.0
76 Ratings
4% above category average
Sage 100
-
Ratings
Task management8.171 Ratings00 Ratings
Billing and invoicing management8.054 Ratings00 Ratings
Reporting8.065 Ratings00 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365
7.6
77 Ratings
0% below category average
Sage 100
-
Ratings
Forecasting7.667 Ratings00 Ratings
Pipeline visualization7.773 Ratings00 Ratings
Customizable reports7.476 Ratings00 Ratings
Customization
Comparison of Customization features of Product A and Product B
Microsoft Dynamics 365
7.7
80 Ratings
1% above category average
Sage 100
4.7
11 Ratings
45% below category average
Custom fields7.678 Ratings00 Ratings
Custom objects7.572 Ratings00 Ratings
Scripting environment7.956 Ratings00 Ratings
API for custom integration7.861 Ratings4.28 Ratings
Plug-ins00 Ratings5.111 Ratings
Security
Comparison of Security features of Product A and Product B
Microsoft Dynamics 365
8.8
75 Ratings
5% above category average
Sage 100
8.6
18 Ratings
3% above category average
Single sign-on capability8.869 Ratings8.817 Ratings
Role-based user permissions8.770 Ratings8.317 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
Microsoft Dynamics 365
7.7
44 Ratings
4% above category average
Sage 100
-
Ratings
Social data7.843 Ratings00 Ratings
Social engagement7.643 Ratings00 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
Microsoft Dynamics 365
7.2
65 Ratings
3% below category average
Sage 100
-
Ratings
Marketing automation7.665 Ratings00 Ratings
Compensation management6.834 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
Microsoft Dynamics 365
6.8
56 Ratings
10% below category average
Sage 100
-
Ratings
Mobile access6.856 Ratings00 Ratings
Payroll Management
Comparison of Payroll Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
8.0
10 Ratings
8% above category average
Pay calculation00 Ratings7.210 Ratings
Benefit plan administration00 Ratings6.48 Ratings
Direct deposit files00 Ratings9.610 Ratings
Reporting & Analytics
Comparison of Reporting & Analytics features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
7.1
20 Ratings
3% below category average
Dashboards00 Ratings7.213 Ratings
Standard reports00 Ratings7.219 Ratings
Custom reports00 Ratings6.818 Ratings
General Ledger and Configurable Accounting
Comparison of General Ledger and Configurable Accounting features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
7.4
20 Ratings
3% below category average
Accounts payable00 Ratings8.420 Ratings
Accounts receivable00 Ratings8.716 Ratings
Global Financial Support00 Ratings5.06 Ratings
Primary and Secondary Ledgers00 Ratings7.89 Ratings
Journals and Reconciliations00 Ratings8.410 Ratings
Configurable Accounting00 Ratings8.18 Ratings
Standardized Processes00 Ratings8.18 Ratings
Inventory Management
Comparison of Inventory Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
8.3
14 Ratings
5% above category average
Inventory tracking00 Ratings8.014 Ratings
Automatic reordering00 Ratings8.510 Ratings
Location management00 Ratings8.08 Ratings
Order Management
Comparison of Order Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
7.9
13 Ratings
1% above category average
Pricing00 Ratings8.413 Ratings
Order entry00 Ratings8.113 Ratings
Credit card processing00 Ratings8.012 Ratings
Cost of goods sold00 Ratings8.713 Ratings
Order Orchestration00 Ratings6.66 Ratings
Subledger and Financial Process
Comparison of Subledger and Financial Process features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
8.0
10 Ratings
7% above category average
Billing Management00 Ratings7.38 Ratings
Cash and Asset Management00 Ratings8.19 Ratings
Travel & Expense Management00 Ratings8.07 Ratings
Budgetary Control & Encumbrance Accounting00 Ratings8.56 Ratings
Period Close00 Ratings8.19 Ratings
Project Financial Management
Comparison of Project Financial Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
8.0
5 Ratings
5% above category average
Budgeting and Forecasting00 Ratings9.04 Ratings
Project Costing00 Ratings9.03 Ratings
Cost Capture00 Ratings8.04 Ratings
Capital Project Management00 Ratings8.63 Ratings
Customer Contract Compliance00 Ratings7.83 Ratings
Project Revenue Recognition00 Ratings7.83 Ratings
Project Execution Management
Comparison of Project Execution Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
5.3
2 Ratings
27% below category average
Project Planning and Scheduling00 Ratings7.02 Ratings
Task Insight for Project Managers00 Ratings7.02 Ratings
Project Mobile Functionality00 Ratings5.02 Ratings
Definable Resource Pools00 Ratings5.01 Ratings
Grants Management
Comparison of Grants Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
7.0
2 Ratings
5% below category average
Award Lifecycle Management00 Ratings7.02 Ratings
Procurement
Comparison of Procurement features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
5.4
3 Ratings
26% below category average
Bids Analyzed and Compared00 Ratings5.01 Ratings
Contract Authoring00 Ratings5.01 Ratings
Contract Repository00 Ratings5.01 Ratings
Requisitions-to-Purchase Orders Integrated00 Ratings10.02 Ratings
Supplier Management00 Ratings8.53 Ratings
Risk Management
Comparison of Risk Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
4.4
1 Ratings
40% below category average
Risk Repository00 Ratings5.01 Ratings
Control Management00 Ratings5.01 Ratings
Control Efficiency Assessments00 Ratings5.01 Ratings
Issue Detection00 Ratings3.01 Ratings
Remediation and Certification00 Ratings4.01 Ratings
Logistics
Comparison of Logistics features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
7.8
4 Ratings
13% above category average
Transportation Planning and Optimization00 Ratings10.03 Ratings
Transportation Execution Management00 Ratings10.02 Ratings
Trade and Customs Management00 Ratings7.02 Ratings
Fulfillment Management00 Ratings10.03 Ratings
Warehouse Workforce Management00 Ratings7.63 Ratings
Manufacturing
Comparison of Manufacturing features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
8.3
5 Ratings
12% above category average
Production Process Design00 Ratings8.42 Ratings
Production Management00 Ratings8.43 Ratings
Configuration Management00 Ratings10.03 Ratings
Work Execution00 Ratings10.03 Ratings
Manufacturing Costs00 Ratings5.03 Ratings
Supply Chain
Comparison of Supply Chain features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
7.3
5 Ratings
2% above category average
Forecasting00 Ratings6.04 Ratings
Inventory Planning00 Ratings8.05 Ratings
Performance Monitoring00 Ratings8.05 Ratings
Product Lifecycle Management
Comparison of Product Lifecycle Management features of Product A and Product B
Microsoft Dynamics 365
-
Ratings
Sage 100
2.6
2 Ratings
94% below category average
Proposal Management00 Ratings1.01 Ratings
Product Master Data Management00 Ratings10.02 Ratings
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Microsoft Dynamics 365Sage 100
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User Ratings
Microsoft Dynamics 365Sage 100
Likelihood to Recommend
7.5
(103 ratings)
7.7
(24 ratings)
Likelihood to Renew
8.0
(20 ratings)
7.6
(5 ratings)
Usability
7.4
(33 ratings)
8.0
(8 ratings)
Performance
-
(0 ratings)
9.1
(1 ratings)
Support Rating
8.0
(11 ratings)
9.0
(3 ratings)
Online Training
7.5
(2 ratings)
-
(0 ratings)
Implementation Rating
9.2
(4 ratings)
6.0
(1 ratings)
Contract Terms and Pricing Model
3.8
(3 ratings)
-
(0 ratings)
Professional Services
9.0
(1 ratings)
-
(0 ratings)
User Testimonials
Microsoft Dynamics 365Sage 100
Likelihood to Recommend
Microsoft
Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.
Read full review
Sage
Sage 100 has been well suited for running the monthly accounts receivable and accounts payable aging reports. This helps us track our accounts that need to be collected and payments that need to be made. Our field operations team has been slow and unwanting to adopt the Sage Field Ops just because they're resistant to change and technology. It's less appropriate for really detailed accounting reports spanning for long periods of time with all accounts because it takes a very long time to run and process.
Read full review
Pros
Microsoft
  • Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
  • Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
  • Generating invoices to customers and directly sending them to their inbox is easy with this software.
Read full review
Sage
  • Simple to implement and use. Operation very intuitive so new employees are quickly trained.
  • It is very flexible with many modules and many features allows for easy customization to suit particular needs of any department or company.
  • Context sensitive help, training and support make it easy for a company to operate with out a lot of additional outside tech support.
  • Scalable plenty of room to grow as the business grows without being bloated.
  • Pricing is very reasonable.
Read full review
Cons
Microsoft
  • Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
  • Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
  • The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.
Read full review
Sage
  • Sage 100 at times will simply not connect to our server, we get remote support & all is well but, that issue tends to happen 2-3X a year.
  • Other than the above, I really can't complain. Coming from a more custom U.V. type database that used a whole bunch of codes to navigate, I think Sage 100 is 10x easier to use.
Read full review
Likelihood to Renew
Microsoft
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Read full review
Sage
I would put this out to bid, if I were at the same organization. There have been a lot of improvements and changes in enterprise software and my preference would be to find a good web-based or cloud-based tool. Lower overall cost of ownership and improved efficiency would be my target criteria for a rebid of this.
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Usability
Microsoft
The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions
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Sage
Overall Sage 100 has been pretty user friendly. If we have a question on anything, we are able to contact our implementation rep who helps us right away. Some of the Sage Field Operations may not be as intuitive for our field personnel to use. I wish the reports ran faster so that we could run and put together many reports quickly at once.
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Support Rating
Microsoft
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
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Sage
Sage Support is very good. I usually get a person on the phone in a short time frame and usually get my issues fixed in one called.
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Implementation Rating
Microsoft
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
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Sage
We had an advantage in implementing the tool in that our director of Ops had been part of the team implementing the ERP for other users so we knew what to expect and were able to avoid a lot of the challenges people sometimes face with implementations. However, the process still took far longer than desired.
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Alternatives Considered
Microsoft
Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
Read full review
Sage
I didn't choose Sage 100 ERP -- it was already in use when I started at the organization over five years ago. It has the same types of pros and cons as other big hulking software suites meant to power the infrastructure of corporations. It's slow, tough to customize, and doesn't connect well with other software. It does bring all the information into one place, which is great
Read full review
Contract Terms and Pricing Model
Microsoft
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
Read full review
Sage
No answers on this topic
Professional Services
Microsoft
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
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Sage
No answers on this topic
Return on Investment
Microsoft
  • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
  • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
  • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
Read full review
Sage
  • Sage 100 overall had a very positive overall ROI for the business. All users were making decisions based on the same information and valuable time was no longer spent trying to analyze data from a number of sources.
  • Moving the warehouses to using Sage 100 reduced the operating expense of the distribution side of the business by 5% on an annual basis (~$100K).
Read full review
ScreenShots

Sage 100cloud Screenshots

Screenshot of General Ledger uses our exclusive dual grid entry for quick, efficient, and accurate data entry. The grid entry format allows you to easily customize the data entry screens.