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Top Rated
758 Ratings
31 Ratings

Microsoft Dynamics 365

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Top Rated
758 Ratings
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Score 7.8 out of 100
31 Ratings
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Score 7.3 out of 100

Feature Set Ratings

  • Microsoft Dynamics 365 ranks higher in 2 feature sets: Customization, Security

Sales Force Automation

8.6

Microsoft Dynamics 365

86%

Sage 500

Feature Set Not Supported
N/A
Microsoft Dynamics 365 ranks higher in 9/9 features

Customer data management / contact management

8.2
82%
70 Ratings
N/A
0 Ratings

Workflow management

8.0
80%
69 Ratings
N/A
0 Ratings

Territory management

8.3
83%
53 Ratings
N/A
0 Ratings

Opportunity management

9.0
90%
65 Ratings
N/A
0 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.5
95%
68 Ratings
N/A
0 Ratings

Contract management

8.4
84%
54 Ratings
N/A
0 Ratings

Quote & order management

9.0
90%
50 Ratings
N/A
0 Ratings

Interaction tracking

8.7
87%
62 Ratings
N/A
0 Ratings

Channel / partner relationship management

8.5
85%
53 Ratings
N/A
0 Ratings

Customer Service & Support

7.8

Microsoft Dynamics 365

78%

Sage 500

Feature Set Not Supported
N/A
Microsoft Dynamics 365 ranks higher in 3/3 features

Case management

7.8
78%
53 Ratings
N/A
0 Ratings

Call center management

8.1
81%
46 Ratings
N/A
0 Ratings

Help desk management

7.5
75%
51 Ratings
N/A
0 Ratings

Marketing Automation

8.3

Microsoft Dynamics 365

83%

Sage 500

Feature Set Not Supported
N/A
Microsoft Dynamics 365 ranks higher in 2/2 features

Lead management

8.9
89%
63 Ratings
N/A
0 Ratings

Email marketing

7.7
77%
64 Ratings
N/A
0 Ratings

CRM Project Management

8.4

Microsoft Dynamics 365

84%

Sage 500

Feature Set Not Supported
N/A
Microsoft Dynamics 365 ranks higher in 3/3 features

Task management

8.5
85%
61 Ratings
N/A
0 Ratings

Billing and invoicing management

8.5
85%
45 Ratings
N/A
0 Ratings

Reporting

8.3
83%
55 Ratings
N/A
0 Ratings

CRM Reporting & Analytics

8.6

Microsoft Dynamics 365

86%

Sage 500

Feature Set Not Supported
N/A
Microsoft Dynamics 365 ranks higher in 3/3 features

Forecasting

8.9
89%
57 Ratings
N/A
0 Ratings

Pipeline visualization

8.2
82%
63 Ratings
N/A
0 Ratings

Customizable reports

8.8
88%
65 Ratings
N/A
0 Ratings

Customization

8.1

Microsoft Dynamics 365

81%
4.5

Sage 500

45%
Microsoft Dynamics 365 ranks higher in 4/5 features

Custom fields

8.4
84%
68 Ratings
N/A
0 Ratings

Custom objects

8.1
81%
63 Ratings
N/A
0 Ratings

Scripting environment

8.0
80%
50 Ratings
N/A
0 Ratings

API for custom integration

8.0
80%
54 Ratings
7.0
70%
2 Ratings

Plug-ins

N/A
0 Ratings
2.0
20%
2 Ratings

Security

8.6

Microsoft Dynamics 365

86%
5.0

Sage 500

50%
Microsoft Dynamics 365 ranks higher in 2/2 features

Single sign-on capability

8.8
88%
58 Ratings
2.0
20%
2 Ratings

Role-based user permissions

8.4
84%
59 Ratings
8.0
80%
2 Ratings

Social CRM

8.3

Microsoft Dynamics 365

83%

Sage 500

Feature Set Not Supported
N/A
Microsoft Dynamics 365 ranks higher in 2/2 features

Social data

8.3
83%
38 Ratings
N/A
0 Ratings

Social engagement

8.2
82%
39 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.5

Microsoft Dynamics 365

85%

Sage 500

Feature Set Not Supported
N/A
Microsoft Dynamics 365 ranks higher in 2/2 features

Marketing automation

8.6
86%
58 Ratings
N/A
0 Ratings

Compensation management

8.4
84%
31 Ratings
N/A
0 Ratings

Platform

8.1

Microsoft Dynamics 365

81%

Sage 500

Feature Set Not Supported
N/A
Microsoft Dynamics 365 ranks higher in 1/1 features

Mobile access

8.1
81%
50 Ratings
N/A
0 Ratings

Payroll Management

Microsoft Dynamics 365

Feature Set Not Supported
N/A
7.4

Sage 500

74%
Sage 500 ERP ranks higher in 5/5 features

Pay calculation

N/A
0 Ratings
9.0
90%
1 Rating

Benefit plan administration

N/A
0 Ratings
6.0
60%
1 Rating

Direct deposit files

N/A
0 Ratings
9.0
90%
1 Rating

Salary revision and increment management

N/A
0 Ratings
8.0
80%
1 Rating

Reimbursement management

N/A
0 Ratings
5.0
50%
1 Rating

Reporting & Analytics

Microsoft Dynamics 365

Feature Set Not Supported
N/A
8.3

Sage 500

83%
Sage 500 ERP ranks higher in 3/3 features

Dashboards

N/A
0 Ratings
8.0
80%
2 Ratings

Standard reports

N/A
0 Ratings
7.0
70%
2 Ratings

Custom reports

N/A
0 Ratings
10.0
100%
2 Ratings

General Ledger and Configurable Accounting

Microsoft Dynamics 365

Feature Set Not Supported
N/A
6.6

Sage 500

66%
Sage 500 ERP ranks higher in 8/8 features

Accounts payable

N/A
0 Ratings
7.0
70%
2 Ratings

Accounts receivable

N/A
0 Ratings
7.0
70%
2 Ratings

Global Financial Support

N/A
0 Ratings
2.0
20%
1 Rating

Intercompany Accounting

N/A
0 Ratings
5.0
50%
1 Rating

Journals and Reconciliations

N/A
0 Ratings
6.0
60%
1 Rating

Enterprise Accounting

N/A
0 Ratings
5.0
50%
1 Rating

Configurable Accounting

N/A
0 Ratings
8.0
80%
1 Rating

Standardized Processes

N/A
0 Ratings
6.0
60%
1 Rating

Inventory Management

Microsoft Dynamics 365

Feature Set Not Supported
N/A
6.5

Sage 500

65%
Sage 500 ERP ranks higher in 4/4 features

Inventory tracking

N/A
0 Ratings
9.0
90%
2 Ratings

Automatic reordering

N/A
0 Ratings
3.0
30%
2 Ratings

Location management

N/A
0 Ratings
8.0
80%
2 Ratings

Manufacturing module

N/A
0 Ratings
6.0
60%
2 Ratings

Order Management

Microsoft Dynamics 365

Feature Set Not Supported
N/A
8.2

Sage 500

82%
Sage 500 ERP ranks higher in 4/4 features

Pricing

N/A
0 Ratings
8.2
82%
1 Rating

Order entry

N/A
0 Ratings
8.2
82%
1 Rating

Credit card processing

N/A
0 Ratings
8.2
82%
1 Rating

Cost of goods sold

N/A
0 Ratings
8.2
82%
1 Rating

Subledger and Financial Process

Microsoft Dynamics 365

Feature Set Not Supported
N/A
5.4

Sage 500

54%
Sage 500 ERP ranks higher in 13/13 features

Automated Invoice Processing

N/A
0 Ratings
6.0
60%
1 Rating

Shared Services Payments

N/A
0 Ratings
4.0
40%
1 Rating

Billings Management

N/A
0 Ratings
8.0
80%
1 Rating

Customer Receipt Applications

N/A
0 Ratings
4.0
40%
1 Rating

Revenue Recognition

N/A
0 Ratings
8.0
80%
1 Rating

Cash Management

N/A
0 Ratings
6.0
60%
1 Rating

Asset Management

N/A
0 Ratings
7.0
70%
1 Rating

Travel & Expense Management

N/A
0 Ratings
8.0
80%
1 Rating

Budgetary Control & Encumbrance Accounting

N/A
0 Ratings
2.0
20%
1 Rating

Period Close

N/A
0 Ratings
5.0
50%
1 Rating

Transactions Tax

N/A
0 Ratings
3.0
30%
1 Rating

Subledger Reconciliations

N/A
0 Ratings
2.0
20%
1 Rating

3rd Party Accounting Systems

N/A
0 Ratings
7.0
70%
1 Rating

Project Financial Management

Microsoft Dynamics 365

Feature Set Not Supported
N/A
6.9

Sage 500

69%
Sage 500 ERP ranks higher in 10/10 features

Budgeting and Forecasting

N/A
0 Ratings
1.0
10%
1 Rating

Project Costing

N/A
0 Ratings
3.0
30%
1 Rating

Cost Capture

N/A
0 Ratings
8.0
80%
1 Rating

Capital Project Management

N/A
0 Ratings
9.0
90%
1 Rating

Customer Invoicing

N/A
0 Ratings
8.0
80%
1 Rating

Customer Contract Compliance

N/A
0 Ratings
9.0
90%
1 Rating

Project Revenue Recognition

N/A
0 Ratings
9.0
90%
1 Rating

Project Financial Performance Analysis

N/A
0 Ratings
7.0
70%
1 Rating

Project Financials Dashboard

N/A
0 Ratings
8.0
80%
1 Rating

Real-time Financial Reporting

N/A
0 Ratings
7.0
70%
1 Rating

Project Execution Management

Microsoft Dynamics 365

Feature Set Not Supported
N/A
4.5

Sage 500

45%
Sage 500 ERP ranks higher in 11/11 features

Project Manager Dashboard

N/A
0 Ratings
8.0
80%
1 Rating

Resource Manager Dashboard

N/A
0 Ratings
7.0
70%
1 Rating

Task Insight for Project Managers

N/A
0 Ratings
7.0
70%
1 Rating

Project Manager Mobile Functionality

N/A
0 Ratings
5.0
50%
1 Rating

Team Member Task Collaboration

N/A
0 Ratings
5.0
50%
1 Rating

Team Member Mobile Functionality

N/A
0 Ratings
4.0
40%
1 Rating

Project Candidate Search

N/A
0 Ratings
4.0
40%
1 Rating

Project Candidate Comparison and Analysis

N/A
0 Ratings
2.0
20%
1 Rating

Real-Time Project Reporting

N/A
0 Ratings
2.0
20%
1 Rating

Absence Management

N/A
0 Ratings
4.0
40%
1 Rating

Product Lifecycle Management

N/A
0 Ratings
2.0
20%
1 Rating

Grants Management

Microsoft Dynamics 365

Feature Set Not Supported
N/A
7.5

Sage 500

75%
Sage 500 ERP ranks higher in 4/4 features

Award Lifecycle Management

N/A
0 Ratings
6.0
60%
1 Rating

Spending Control

N/A
0 Ratings
8.0
80%
1 Rating

Indirect Cost Management

N/A
0 Ratings
8.0
80%
1 Rating

Billing

N/A
0 Ratings
8.0
80%
1 Rating

Procurement

Microsoft Dynamics 365

Feature Set Not Supported
N/A
6.0

Sage 500

60%
Sage 500 ERP ranks higher in 17/17 features

Sourcing Team Collaboration

N/A
0 Ratings
2.0
20%
1 Rating

Sourcing Analysis

N/A
0 Ratings
2.0
20%
1 Rating

Catalog Shopping E-Commerce for Employees

N/A
0 Ratings
2.0
20%
1 Rating

Contract Authoring

N/A
0 Ratings
8.0
80%
1 Rating

Contract Compliance Management

N/A
0 Ratings
4.0
40%
1 Rating

Contract History

N/A
0 Ratings
8.0
80%
1 Rating

Contract Renewal Automation

N/A
0 Ratings
8.0
80%
1 Rating

Contract Repository

N/A
0 Ratings
10.0
100%
1 Rating

Contract Standardization and Enforcement

N/A
0 Ratings
9.0
90%
1 Rating

Electronic Signatures

N/A
0 Ratings
9.0
90%
1 Rating

Invoice Automated Matching

N/A
0 Ratings
9.0
90%
1 Rating

Purchasing Risk and Compliance Management

N/A
0 Ratings
6.0
60%
1 Rating

Requisitions-to-Purchase Orders Integrated

N/A
0 Ratings
8.0
80%
1 Rating

Spend Compliance Management

N/A
0 Ratings
5.0
50%
1 Rating

Supplier Assessment

N/A
0 Ratings
3.0
30%
1 Rating

Supplier Communication and Collaboration

N/A
0 Ratings
5.0
50%
1 Rating

Supplier Management

N/A
0 Ratings
4.0
40%
1 Rating

Risk Management

Microsoft Dynamics 365

Feature Set Not Supported
N/A
4.3

Sage 500

43%
Sage 500 ERP ranks higher in 8/8 features

Risk Repository

N/A
0 Ratings
3.0
30%
1 Rating

Control Management

N/A
0 Ratings
7.0
70%
1 Rating

Control Mapping

N/A
0 Ratings
2.0
20%
1 Rating

Control Efficiency Assessments

N/A
0 Ratings
4.0
40%
1 Rating

Automated Control Assessments

N/A
0 Ratings
6.0
60%
1 Rating

Assessment Capture

N/A
0 Ratings
2.0
20%
1 Rating

Automatic Notification

N/A
0 Ratings
7.0
70%
1 Rating

Remediation and Certification

N/A
0 Ratings
3.0
30%
1 Rating

Supply Chain

Microsoft Dynamics 365

Feature Set Not Supported
N/A
1.3

Sage 500

13%
Sage 500 ERP ranks higher in 3/3 features

Forecasting

N/A
0 Ratings
1.0
10%
1 Rating

Inventory Planning

N/A
0 Ratings
2.0
20%
1 Rating

Performance Monitoring

N/A
0 Ratings
1.0
10%
1 Rating

Product Lifecycle Management

Microsoft Dynamics 365

Feature Set Not Supported
N/A
5.3

Sage 500

53%
Sage 500 ERP ranks higher in 6/6 features

Ideation Management

N/A
0 Ratings
2.0
20%
1 Rating

Requirements Management

N/A
0 Ratings
7.0
70%
1 Rating

Proposal Management

N/A
0 Ratings
7.0
70%
1 Rating

Innovation Portfolio Management

N/A
0 Ratings
4.0
40%
1 Rating

Product Master Data Management

N/A
0 Ratings
4.0
40%
1 Rating

Project Portfolio Management

N/A
0 Ratings
8.0
80%
1 Rating

Attribute Ratings

  • Microsoft Dynamics 365 is rated higher in 4 areas: Likelihood to Recommend, Likelihood to Renew, Online Training, Implementation Rating

Likelihood to Recommend

8.0

Microsoft Dynamics 365

80%
91 Ratings
2.0

Sage 500

20%
4 Ratings

Likelihood to Renew

7.9

Microsoft Dynamics 365

79%
19 Ratings
6.3

Sage 500

63%
2 Ratings

Usability

8.1

Microsoft Dynamics 365

81%
21 Ratings

Sage 500

N/A
0 Ratings

Support Rating

8.2

Microsoft Dynamics 365

82%
15 Ratings

Sage 500

N/A
0 Ratings

Online Training

7.5

Microsoft Dynamics 365

75%
2 Ratings
6.0

Sage 500

60%
1 Rating

Implementation Rating

9.5

Microsoft Dynamics 365

95%
8 Ratings
8.0

Sage 500

80%
2 Ratings

Contract Terms and Pricing Model

5.7

Microsoft Dynamics 365

57%
4 Ratings

Sage 500

N/A
0 Ratings

Professional Services

7.5

Microsoft Dynamics 365

75%
2 Ratings

Sage 500

N/A
0 Ratings

Likelihood to Recommend

Microsoft Dynamics 365

We work in a Cloud environment with Azure where using Microsoft Dynamics 365 as a CRM and ERP application helps us to a great extent. We mostly deal with data projects at the moment and combining/Integrating Microsoft Dynamics 365 with other Microsoft applications is easier that helps us to meet the project objective and our goal.
Anonymous | TrustRadius Reviewer

Sage 500

Sage 500 ERP is great for companies with core accounting needs, distributors, and discrete manufacturers. Some areas, such as process manufacturing, would require a companion product from an ISV for the software to be truly functional. Some areas, such as construction or retail apparel, may simply not be well-served.
Anonymous | TrustRadius Reviewer

Pros

Microsoft Dynamics 365

  • Some useful out-of-the-box features, like mass uploads of Leads from trade shows or when qualifying a Lead, CRM automatically creates the Opportunity, Contact, and Account for you, etc.
  • Really powerful customizations through the user interface to improve user experience. Things like Business Rules, for example, if Field A = 1, then Field B = 2 and Field C = 2, if Field A = 2, then Field B and Field C don't apply, so automatically hide them.
  • Or other functionality that improves user experience, like Business Process Flows. These walk users step by step through our business process, helping them know when certain actions should take place, and at what point other data is now required. We've used this extensively with our Lead to Opportunity to Quote to Order process, helping users understand the business process each step of the way.
  • Customizations built on top of the platform now called model-driven PowerApps. You can have connections to "typical" data, like Accounts, Contacts, or Opportunities, for example, but then connect that data to custom entities, records that only apply to your specific business. This is all done through the user interface and allows you to customize and automate specific line-of-business applications for your specific needs.
  • Behind the scenes, D365 CE is built on SQL. So the data conforms to industry standards and makes it much easier to interact with. Your developers and IT team will thank you.
Anonymous | TrustRadius Reviewer

Sage 500

  • Sage is the one-stop-shop for all of our needs. We're able to control contracts, subcontracts, and field reports from the program.
  • Another strength is the ability to database all the information and export it to excel. This makes data-based investigations a breeze.
  • The ability for Timberscan to be imported to Sage is a huge help with invoice management. Prior to this it all had to be done manually and slowed the process to an essential halt as there are thousands of invoices per month.
J. Mickey Merguerian | TrustRadius Reviewer

Cons

Microsoft Dynamics 365

  • Microsoft Dynamics 365 storage & license cost can prohibit some large deployments or even cost-sensitive small projects from using the platform (although I'm certain most deployments would realize a positive ROI if implemented correctly with process automation).
  • The cost and licensing document for Dynamics 365 is 61 pages and will take a rocket scientist to understand it. It's better to just have your Microsoft help estimate the cost if they are willing to help you that.
  • The documentation on how to first fully understand the Out of the Box default solution and settings is lacking or even non-existing. This has the potential to derail Dynamic 365 launches and implementations from the gitgo. Want to use an out of the box entity?.. well it's probably related to 5 other entities that require configuration and full understanding of it to successful implement. And you ask where is the laymen guide or instructions?... User groups and forums. In Summary, Microsoft can up its game in deployment training and supporting documentation.
  • Microsoft needs to incentivize more external platforms to build app connectors for easy integration, such as ZenDesk, Slack, Tableau, etc. Even the current connector apps such as Salesforce, MailChimp, Docusign are useless or don't work at all.
  • Several limitations inhibit successful Dynamics 365 deployments such as: limited number of Rollup field calculations (summarizing fields on child/related records), limited number rows that can exported to Excel via advanced find, Dynamics 365 files, log and database storage size limit is extremely small and will always require purchasing additional storage (for Online deployments).
  • New user buy-in or acceptance or system platform changes can be difficult if a solid change management plan isn't enacted.
  • Don't expect much help from Microsoft on implementation or solutions unless it's a technical flaw with the platform. Microsoft relies on their MVP partner network to consult for implementations at a hefty cost. Hiring a knowledgeable and savvy Dynamics 365 System Administrator can reduce the need for consultant support; of course, this is dependant upon many many variables.
Justin Pink | TrustRadius Reviewer

Sage 500

  • The biggest concern/complaint of Sage 500 users is speed. Some of the screen take a while to load.
  • The user interface needs some refreshing. Screens need to be updated to take advantage of shortcuts and to be more intuitive.
Anonymous | TrustRadius Reviewer

Pricing Details

Microsoft Dynamics 365

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

Starting Price

$44 per month

Sage 500

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Likelihood to Renew

Microsoft Dynamics 365

Microsoft Dynamics 365 7.9
Based on 19 answers
CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place.We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade.We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.
Chris Jensen | TrustRadius Reviewer

Sage 500

Sage 500 6.3
Based on 2 answers
It's too pricey for our size of company.
Lisa Kuta | TrustRadius Reviewer

Usability

Microsoft Dynamics 365

Microsoft Dynamics 365 8.1
Based on 21 answers
My review can help others to choose the correct CRM like Microsoft Dynamics 365 CRM. I see lots of great things in Microsoft Dynamics 365 that make your business easy and smooth also MS allows users to customize the software according to their needs. So Thought I should share my experience with others.
Mohd Nazish | TrustRadius Reviewer

Sage 500

No score
No answers yet
No answers on this topic

Support Rating

Microsoft Dynamics 365

Microsoft Dynamics 365 8.2
Based on 15 answers
Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.
Todd Jankowski | TrustRadius Reviewer

Sage 500

No score
No answers yet
No answers on this topic

Online Training

Microsoft Dynamics 365

Microsoft Dynamics 365 7.5
Based on 2 answers
No answer on this topic is available.

Sage 500

Sage 500 6.0
Based on 1 answer
The online training courses are not up to date. We experienced technical issues with two of the classes.
Anonymous | TrustRadius Reviewer

Implementation Rating

Microsoft Dynamics 365

Microsoft Dynamics 365 9.5
Based on 8 answers
We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.
Sara Tsoodle | TrustRadius Reviewer

Sage 500

Sage 500 8.0
Based on 2 answers
Keep your database and application in different servers.
Install Microsoft Office on your application server so you can use some of the data analysis tools in Sage.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Microsoft Dynamics 365

Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment
Patrick Stephens | TrustRadius Reviewer

Sage 500

500 seems much smoother at handling some of the basic accounting tasks, for example both issuing and later reconciling checks in Dynamics AX seems a little tedious.
Anonymous | TrustRadius Reviewer

Contract Terms and Pricing Model

Microsoft Dynamics 365

Microsoft Dynamics 365 5.7
Based on 4 answers
On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.
Mst Rahima Khatun | TrustRadius Reviewer

Sage 500

No score
No answers yet
No answers on this topic

Professional Services

Microsoft Dynamics 365

Microsoft Dynamics 365 7.5
Based on 2 answers
My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.
Mst Rahima Khatun | TrustRadius Reviewer

Sage 500

No score
No answers yet
No answers on this topic

Return on Investment

Microsoft Dynamics 365

  • For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
  • Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
  • Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.
Alexander Cooper | TrustRadius Reviewer

Sage 500

  • Positive: The program allows for a lot of data entry and splitting of information. It has the capability of replacing multiple programs and therefore saving cost.
  • Negative: The modules are cumbersome and not user friendly at all. As a result not many user are comfortable using it. This means that the program is not being used to its capacity.
  • Negative: Although the program has the capacity to be great, the user interface destroys that potential. Sage needs to seriously work on their program to simplify it. It's as if it still uses Command-line entries from 1995. Needs to be updated ASAP.
J. Mickey Merguerian | TrustRadius Reviewer

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