Microsoft Dynamics 365 vs. Udemy Business

Provides our company access to manage and customize the folds tailored to our needs. We needed to have certain paragraphs on certain paperwork per customer. MD 365 has those options to customize where needed and remove when not. The system is easy to navigate, and training can be done in a matter of days, even without prior knowledge of the system or similar systems.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Udemy Business is well suited in some scenarios where it helps our team and new interns to onboard in team or particular project and helps in initial training , it provides certification and through learning , skills would be lifelong. I prefer it should be kinda more interactive and should have various platform like chats and all which could clear the doubts

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

• Best to use for AP - like in our organization, there are plenty of AP bills, so with Dynamics, we can quickly enter the same into the Excel utility, which means CSV-based upload, and then we can easily upload the same to the software. It's a time saver.
• Best for Bank reconciliation - MS Dynamics makes Bank reconciliation easy. Banks can easily sync with software and easily get reconciled.
• Generating invoices to customers and directly sending them to their inbox is easy with this software.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Massive Course Catalog - Udemy has a tremendous selection of courses, enabling my reports to find pretty much any course they might be interested in.
• Multi-platform streaming - Udemy for Business offers apps across several different platforms, enabling my reports to be able to learn in the way they want to, at a time that is convenient for them.
• Learning Management - Udemy for Business offers me data and metrics on how my employees are engaging with their learning.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• Small learning curve, obviously. You won't figure this out in a day, a week, or even a month. But given time, you can learn to be an expert. Or you can always get a consultant or hire in somebody. But learning the tool isn't out of the questions by any means.
• Licensing can be confusing at times and isn't cheap, but it is cheaper than Salesforce. Plus no additional fees for data calls to better integrate your D365 CE data with other systems.
• The Classic user interface left a bit to be desired, but now with the much-improved Unified Interface, the web client and the mobile client look the same, much more modern, and have more flexibility and power behind them for customizers as well.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• The self learning part of assignments that I see in Udemy for Business are oversimplified and does not reflect actual complex scenarios that we see in major corporate offices. While it's easier to understand a course if the assignment is simple, Udemy for Business needs to have courses on more complex topics
• The content is generic in nature and is not tailored at an individual or professional level. For example, If I'm a product manager for pricing, I will find ton on courses which explains about existing pricing strategies. This is the basic thing and what i'm looking for is something that goes beyond these basic concepts
• there are too many courses that explains the same concept with almost 90% overlap. Finding the right content takes lot of time. It would be great if Udemy for Business could tell me what is the percentage overlap with the courses that I have already taken and recommend me better courses based on my needs

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

CRM has allowed us to keep all of our data in one place that is easy for all users within the company to view. I came into the company after they had been using CRM for about 4 years. They have all said that since we have used this it has helped us control work processes better, it has allowed us to be able to track things so much better, and has been something that has helped unite many processes that used to be all over the place. We are currently using CRM 4.0 and are planning on upgrading in the next 18 months to the 2011 version. Support for 4.0 is almost all but dried up. Understandably so. Some of the customization we have done, and a plugins we use, are now contained within the 2011 version so we are looking forward to that upgrade. We use an email marketing company as well, and they primarily support the 2011 version, but their product connects and is integrated within CRM. This is a great benefit as well so that all of our marketing information can be contained in one location.

Udemy is integral part of the companies learning strategy to u-skill and cross skill workforce across departments and it is cost effective as well

The usability is easily adopted for users familiar with other Microsoft products. Dynamics 365 has several interfaces that cross over browsers and tablets. These multiple interfaces will be phased out and updated to a single unified interface eventually to provide the same usability across all devices. The backend configurations is slowly improving with the introduction of PowerApps compared to pre-D365 Online versions

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

First, creating custom courses was super easy and intuitive (unlike with their main competitor). Second, using Udemy to take courses was also intuitive and simple. Finally, though, the kicker for what makes Udemy super useful is its reporting and analytics. Again, Udemy's main competitor surprisingly lacks a ton of features related to reporting. I miss Udemy!

Incentivized

Invited by TrustRadius (TR) on Vendor's Behalf

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. TR verified that a representative sample of customers was invited. More Info

On a scale of 1-10, I would rate Udemy Business’s availability as a 9. The platform is highly reliable, offering on-demand access to courses anytime and anywhere, with very few reports of unplanned outages or application errors. Its robust infrastructure supports 24/7 learning for global teams, and users consistently praise its uptime and accessibility, though occasional minor issues may occur

On a scale of 1-10, Udemy Business’s performance rates around 9. Pages and course content typically load quickly, and reports are generated in a reasonable timeframe, even for complex data. The platform’s integrations with other systems generally do not cause noticeable slowdowns, and users consistently praise its responsive interface and reliable speed for both learners and administrators

Our partner, Ledgeview Partners has been FANTASTIC to work with. They are always timely in their response and have taken time to understand our business and our specific needs. We've made a lot of advanced customizations and they have been a great help in making those updates.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

I haven't had to contact Udemy for Business for support reasons. I gave a 10 here because of it's availability across numerous platforms: Web, Windows, Mac, iOS, Android, even smart-tv apps make it trivially convenient to do some learning wherever you are. This helps my reports engage better with their learning, especially if they prefer to defer the training until the couch at home after work. It just makes for great user experience.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

fter purchasing Udemy Business, you can rate courses using a star system and leave feedback. Courses maintain a high-quality standard with a minimum average rating of 4.4 out of 5. These ratings help organizations and learners assess the effectiveness of the training hence it we are making sure the online material will help us onboard better and set it up better. there will be room for improvement but I am sure the Udemy product team will do well

We used a data warehouse to house our data, and our IT team and implementation vendor worked diligently ahead of time to construct idea implementation plans. Out of millions of records- we had less than a dozen errors, which is remarkable. My major insight is simply having a group of completely devoted individuals working towards your goal who fully understand the desired outcome. Focused resources for implementation season are critical to success.

mplementing Udemy Business typically involves setting up your organization’s account, integrating the platform with your existing systems, and customizing learning paths to align with business goals. Administrators can create tailored learning journeys by combining Udemy courses, custom content, and external resources, making it easy to onboard teams or upskill employees for specific projects. The process is supported by an intuitive user interface, seamless system integration, and access to customer success partners who help ensure your learning programs are effective and aligned with organizational objectives. Analytics and reporting tools provide actionable insights to monitor engagement and adjust learning strategies as needed, resulting in a flexible and impactful workforce development solution

Microsoft Dynamics was part of a system overhaul for a local school, and we looked at many products. If we had used it for a company with low turnover, then it might have been more feasible. They needed something a new person could learn quickly, someone who might also be learning marketing terms at the same time - especially if there is nobody to train the individual now expected to know the system. Similar issues occurred with all of these programs (we called it being too big for their britches), and one of the bigger things we liked was that it is more compatible with MS Office products in both technical and visual appeal. If you have a steady employees who use a CRM consistently, low turnover, and those who are very familiar with Office products, Dynamics would be the smartest option for you. Unfortunately, this was just not true for the school environment

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

Because it was very accesible and the courses offered were of interest to us specifically financial education and courses related to our investment banking office, which round our team's general knowledge of every single transaction made. This is an opportunity given to those who earn it and want it, not offered to everybody, we use it as an incentive.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

On our purchase, I'd been interrogated about our usage. Our needs are met by Microsoft Dynamics 365, which is simple to use. With so much data and information available, we must ensure that it is presented correctly to managers. Due to a lack of use, we don't have to spend as much money on Salesforce.

n a scale of 1-10, Udemy Business’s contract terms and pricing structure would rate around 8. The pricing is transparent, with the Team Plan costing $360 per user annually for 2-20 users, while Enterprise plans for 21+ users are custom-priced through sales negotiation. Billing is typically annual and prepaid, which may limit flexibility but supports predictable budgeting. Additional fees apply for certain add-ons like Udemy Business Pro and language-specific course collections. Overall, the pricing is competitive and scalable for organizations of various sizes.

On a scale of 1-10, Udemy Business rates a strong 9 for overall scalability. Its enterprise-ready features, such as customizable learning paths, advanced group management, API integrations, and multi-language support, enable seamless deployment across departments and global sites. The platform is designed to grow with organizational needs, supporting both small teams and large enterprises efficiently

My company's preferred program right now is Microsoft Dynamics 365. We use it to keep track of customers and important sales metrics in a streamlined manner. Anyone familiar with CRMs will find the tool extremely useful. Considering that we have a good turnover, this product will be used for its basic segments. As a result, there are few chances of error with Microsoft dynamics because it is so easy to use. Many options for recording data on these leads are available. It meets our needs and pays off.

Based on user reviews and industry analysis, Udemy Business’s professional services are generally rated between 7 and 8 out of 10. Users appreciate the platform’s onboarding support, training resources, and customer service commitment, but some have noted slow response times and less comprehensive support compared to competitors. Overall, professional services are solid but may not match the depth offered by more specialized enterprise learning vendors.

• For those without a centralized, all in one solution for major HR, Finance and other departments, Microsoft Dynamics 365 has vastly improved employee time utilization and profit.
• Migrating clients from on-premise to the cloud has reaped benefits including better security, no unscheduled downtime and frequent updates to functionality.
• Those transferring from cheaper solutions have lost money in the aim to be better integrated with other Microsoft products and AI they don't really utilize.

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info

• We trained more than 300 managers participating in our Leadership Academy through curated Udemy content that we articulated with live sessions
• When a project ends, we send our developers to a training academy so they can catch up on the latest industry trends and get ready for their next challenge, this has help us to reduce attrition

Incentivized

Independently Invited by TrustRadius

A de minimis incentive was given to thank the reviewer for their time. The incentive was not used to bias or drive a particular response, nor was the incentive contingent on a positive endorsement. More Info