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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Dynamics AX (discontinued)

    Score4.8 out of 10
    N/AMicrosoft Dynamics 365 for Finance and Operations (or Dynamics AX) was an ERP product in the Dynamics family. It has been split into separate Dynamics 365 products and is no longer available.N/A

    Zoho Books

    Score8.8 out of 10
    N/AZoho Books is an accounting solution that is designed to help small businesses manage their finances. This solution includes dashboards and a wide variety of reports. Business users can automate tasks and set up custom workflows. Zoho offers a 14 day free trial.

    $20

    per month

    Pricing
    Microsoft Dynamics AX (discontinued)Zoho Books
    Editions & Modules
    No answers on this topic
    Free
    $0
    For businesses with turnover <50K USD per annum
    Standard
    $20
    per month per org
    Professional
    $50
    per month per org
    Premium
    $70
    per month per org
    Offerings
    Pricing Offerings
    Microsoft Dynamics AX (discontinued)Zoho Books
    Free Trial
    NoYes
    Free/Freemium Version
    NoYes
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—Zoho Books is available for both monthly and yearly plans. Users who sign up for the annual plan get a discount.
    More Pricing Information
    Community Pulse
    Microsoft Dynamics AX (discontinued)Zoho Books
    Considered Both Products
    Discontinued Products
    No answer on this topic
    Zoho
    Chose Zoho Books
    Price and easier to use Other many applications that could be integrated with zoho
    Incentivized
    Key User Insights
    Would buy again
    No answers on this topic
    89%
    Would buy again
    8 Answers
    Delivers good value for the price
    No answers on this topic
    89%
    Delivers good value for the price
    8 Answers
    Happy with the feature set
    No answers on this topic
    89%
    Happy with the feature set
    8 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    88%
    Lived up to sales and marketing promises
    7 Answers
    Implementation went as expected
    No answers on this topic
    89%
    Implementation went as expected
    8 Answers
    Features
    Microsoft Dynamics AX (discontinued)Zoho Books
    Payroll Management
    Comparison of Payroll Management features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    8 Ratings
    16% above category average
    Zoho Books
    -
    Ratings
    Pay calculation9.07 Ratings00 Ratings
    Benefit plan administration9.05 Ratings00 Ratings
    Direct deposit files8.05 Ratings00 Ratings
    Customization
    Comparison of Customization features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    7.0
    13 Ratings
    8% below category average
    Zoho Books
    8.2
    18 Ratings
    8% above category average
    API for custom integration5.013 Ratings8.218 Ratings
    Plug-ins8.912 Ratings00 Ratings
    Security
    Comparison of Security features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    6.0
    14 Ratings
    34% below category average
    Zoho Books
    8.6
    28 Ratings
    5% above category average
    Single sign-on capability5.013 Ratings8.622 Ratings
    Role-based user permissions7.014 Ratings8.626 Ratings
    Reporting & Analytics
    Comparison of Reporting & Analytics features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    8.3
    14 Ratings
    9% above category average
    Zoho Books
    9.0
    27 Ratings
    14% above category average
    Dashboards9.012 Ratings8.727 Ratings
    Standard reports7.014 Ratings9.225 Ratings
    Custom reports9.014 Ratings9.01 Ratings
    General Ledger and Configurable Accounting
    Comparison of General Ledger and Configurable Accounting features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    8.2
    15 Ratings
    6% above category average
    Zoho Books
    8.3
    28 Ratings
    8% above category average
    Accounts payable7.015 Ratings8.426 Ratings
    Accounts receivable7.014 Ratings9.227 Ratings
    Global Financial Support8.06 Ratings00 Ratings
    Primary and Secondary Ledgers9.07 Ratings00 Ratings
    Journals and Reconciliations7.010 Ratings00 Ratings
    Configurable Accounting9.08 Ratings00 Ratings
    Standardized Processes8.99 Ratings00 Ratings
    Cash management00 Ratings7.925 Ratings
    Bank reconciliation00 Ratings7.825 Ratings
    Expense management00 Ratings8.126 Ratings
    Time tracking00 Ratings8.418 Ratings
    Multi-currency support00 Ratings8.117 Ratings
    Regulations compliance00 Ratings8.015 Ratings
    Self-service portal00 Ratings8.819 Ratings
    Inventory Management
    Comparison of Inventory Management features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    13 Ratings
    9% above category average
    Zoho Books
    8.0
    16 Ratings
    9% above category average
    Inventory tracking8.013 Ratings8.216 Ratings
    Automatic reordering9.011 Ratings7.810 Ratings
    Location management9.011 Ratings00 Ratings
    Order Management
    Comparison of Order Management features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    7.6
    13 Ratings
    4% below category average
    Zoho Books
    8.7
    25 Ratings
    16% above category average
    Pricing8.012 Ratings8.421 Ratings
    Order entry9.011 Ratings9.420 Ratings
    Credit card processing3.09 Ratings8.020 Ratings
    Cost of goods sold8.010 Ratings8.820 Ratings
    Order Orchestration9.05 Ratings00 Ratings
    Subledger and Financial Process
    Comparison of Subledger and Financial Process features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    10 Ratings
    14% above category average
    Zoho Books
    -
    Ratings
    Billing Management8.99 Ratings00 Ratings
    Cash and Asset Management8.010 Ratings00 Ratings
    Travel & Expense Management8.97 Ratings00 Ratings
    Budgetary Control & Encumbrance Accounting8.97 Ratings00 Ratings
    Period Close8.07 Ratings00 Ratings
    Project Financial Management
    Comparison of Project Financial Management features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    8.9
    7 Ratings
    16% above category average
    Zoho Books
    -
    Ratings
    Budgeting and Forecasting9.06 Ratings00 Ratings
    Project Costing8.06 Ratings00 Ratings
    Cost Capture8.05 Ratings00 Ratings
    Capital Project Management9.05 Ratings00 Ratings
    Customer Contract Compliance9.03 Ratings00 Ratings
    Project Revenue Recognition8.95 Ratings00 Ratings
    Project Execution Management
    Comparison of Project Execution Management features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    5 Ratings
    22% above category average
    Zoho Books
    -
    Ratings
    Project Planning and Scheduling8.95 Ratings00 Ratings
    Task Insight for Project Managers9.04 Ratings00 Ratings
    Project Mobile Functionality6.04 Ratings00 Ratings
    Definable Resource Pools9.04 Ratings00 Ratings
    Grants Management
    Comparison of Grants Management features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    4 Ratings
    16% above category average
    Zoho Books
    -
    Ratings
    Award Lifecycle Management9.04 Ratings00 Ratings
    Procurement
    Comparison of Procurement features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    8.7
    7 Ratings
    21% above category average
    Zoho Books
    -
    Ratings
    Bids Analyzed and Compared9.05 Ratings00 Ratings
    Contract Authoring9.03 Ratings00 Ratings
    Contract Repository9.04 Ratings00 Ratings
    Requisitions-to-Purchase Orders Integrated8.05 Ratings00 Ratings
    Supplier Management8.06 Ratings00 Ratings
    Risk Management
    Comparison of Risk Management features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    8.8
    2 Ratings
    26% above category average
    Zoho Books
    -
    Ratings
    Risk Repository9.02 Ratings00 Ratings
    Control Management9.02 Ratings00 Ratings
    Control Efficiency Assessments9.02 Ratings00 Ratings
    Issue Detection9.02 Ratings00 Ratings
    Remediation and Certification9.02 Ratings00 Ratings
    Logistics
    Comparison of Logistics features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    8.5
    6 Ratings
    19% above category average
    Zoho Books
    -
    Ratings
    Transportation Planning and Optimization8.06 Ratings00 Ratings
    Transportation Execution Management8.05 Ratings00 Ratings
    Trade and Customs Management8.95 Ratings00 Ratings
    Fulfillment Management8.04 Ratings00 Ratings
    Warehouse Workforce Management10.05 Ratings00 Ratings
    Manufacturing
    Comparison of Manufacturing features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    7.7
    6 Ratings
    3% above category average
    Zoho Books
    -
    Ratings
    Production Process Design9.05 Ratings00 Ratings
    Production Management8.05 Ratings00 Ratings
    Configuration Management7.04 Ratings00 Ratings
    Work Execution8.05 Ratings00 Ratings
    Manufacturing Costs9.05 Ratings00 Ratings
    Supply Chain
    Comparison of Supply Chain features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    9.2
    6 Ratings
    22% above category average
    Zoho Books
    -
    Ratings
    Forecasting9.95 Ratings00 Ratings
    Inventory Planning9.05 Ratings00 Ratings
    Performance Monitoring9.04 Ratings00 Ratings
    Product Lifecycle Management
    Comparison of Product Lifecycle Management features of Microsoft Dynamics AX (discontinued) and Zoho Books
    Feature
    Microsoft Dynamics AX (discontinued)
    9.0
    3 Ratings
    20% above category average
    Zoho Books
    -
    Ratings
    Proposal Management9.02 Ratings00 Ratings
    Product Master Data Management9.03 Ratings00 Ratings
    Best Alternatives
    Microsoft Dynamics AX (discontinued)Zoho Books
    Small Businesses
    Zoho One
    Score9.2 out of 10
    QuickBooks Self-Employed (discontinued)
    Score4.2 out of 10
    Medium-sized Companies
    Zoho One
    Score9.2 out of 10
    MYOB
    Score8.3 out of 10
    Enterprises
    SAP Cloud ERP (SAP S/4HANA Cloud)
    Score8.6 out of 10
    Microsoft Dynamics GP
    Score5.4 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Dynamics AX (discontinued)Zoho Books
    Likelihood to Recommend
    8.0
    (19 ratings)
    8.9
    (29 ratings)
    Likelihood to Renew
    8.0
    (4 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (3 ratings)
    8.9
    (11 ratings)
    Availability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    7.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (3 ratings)
    5.3
    (5 ratings)
    In-Person Training
    9.0
    (1 ratings)
    -
    (0 ratings)
    Online Training
    8.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.3
    (2 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Dynamics AX (discontinued)Zoho Books
    Likelihood to Recommend
    Discontinued Products
    It integrates fully with the other Microsoft software we use daily, and this coordination speeds up our work and gives us the agility to run easily. For example, in a purchase inquiry, the customer, after submitting a request, identifies the teams that should work on the project, and if they need further review by other people, they are added to the process, and everything is managed seamlessly rather than the sales process. Get the result as fast as possible.
    Incentivized
    Read full review
    Zoho
    If using other cloud applications and you wish to create Zoho Books transactions via APIs, Zoho Books is great. The overall UI and flow of the application are great. If you need a detailed job cost accounting solution and robust reporting there is some room for improvement here.
    Incentivized
    Read full review
    Pros
    Discontinued Products
    • Microsoft Dynamics AX's scalability to meet our regional office needs provide flexibility to the team's requirements.
    • Combined with Citrix Xenapp, the application offers seamless access for users on high latency unreliable network connection to the application.
    • Application maintenance and updates are easy which makes it possible for us to manage remotely considering the servers are located in a remote Asia site.
    Incentivized
    Read full review
    Zoho
    • Zoho Books invoicing and receipting features are second to none. We find it easy to quickly invoice clients and add items to their bills and also for our own receipting internally.
    • The accounting features are great for our accounting team to be able to see where we are financially and how the business is doing.
    • The ability to add contacts and run a mini CRM channel with clients within Zoho is invaluable. Since we use this in conjunction with our other CRM channels, it helps to have a centralized place to follow up and see through a sales funnel.
    • Zoho Books allows us to take payments from clients around the globe a feature we didn't have when we used another accounting system.
    • The pricing for Zoho Books is fairly reasonable for an SME organization which is a great for us as it pays itself back many times over every month.
    Incentivized
    Read full review
    Cons
    Discontinued Products
    • MRP can be slow to adapt to changes in actual production or supply chain transactions.
    • Setting up number sequences seems a trivial matter, but these numbers ID transactions once they are in the ledger and are key--easy to miss this point in the implementation process.
    • Bank rec being easily automated and able to quickly plug into a bank back end to get data is not the best.
    • Payment processing can be 'clunky' based on checks, ACH, Wires...as some of these items are not triggered out of the box in AX, bur are easily added --talking ACH and Wires specifically.
    Incentivized
    Read full review
    Zoho
    • Zoho Books is only available in Texas and California. There is no integration allowed for paying employee expenses. The absolute worst aspect is the fact that if you make even the slightest error in data input there is no backing up. You cannot undo an error.
    • The system does not allow change once implemented, so you must get every one of your beginning balances perfect. The practice of Journal Entries is cumbersome. When reconciling, Zoho Books has adopted a number of required steps that significantly overcomplicate reconciliation using practices that are not consistent with general accounting principles in the US.
    • On the customer side, you must look in two places to see the beginning balance and the current receivables that might exist for current invoicing.
    • The way the system works, you must avoid having much trust with the balances depicted. So far, it appears that Zoho Books uses what we called in school "that new math."
    • It would be terrifying to rely on this bookkeeping system to support an IRS Audit. The system violates too many fundamental accounting principles.
    • The software is used by so few people that there is concern that we might never find a skilled bookkeeper.
    Read full review
    Likelihood to Renew
    Discontinued Products
    Microsoft Dynamics continues to evolve by bringing more functionality to the customer. Also there are several independent software providers that offer a wide range of solutions for vertical markets.
    Incentivized
    Read full review
    Zoho
    No answers on this topic
    Usability
    Discontinued Products
    Overall the product does what we need it to do in order for us to function as a company. While there are some concerns over ongoing costs, the belief is, once we have it fully acclimated to our business the cost should settle into alignment with our original expectations. The new features that are consistently being added do add value to the product as they are usually customer request directed.
    Incentivized
    Read full review
    Zoho
    Customization is the biggest struggle for us and most of the time we need to involve a tech person. The chat support is a great feature and very helpful. It would be great to be able to customize and create invoices and correspondence (templates) such are reminders in multiple languages within one organization. The currency (USD) would be the same. We have clients in different countries that don't speak English but pay in USD.
    Incentivized
    Read full review
    Reliability and Availability
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Zoho
    No answers on this topic
    Performance
    Discontinued Products
    Some integration and high volume ramping challenges, particularly with BizTalk and SQL Server, but getting sorted out. Outages over time appeared to be more dependent on integration complexity than AX MES.
    Read full review
    Zoho
    No answers on this topic
    Support Rating
    Discontinued Products
    We use a 3rd-party Microsoft Partner for the system. They are responsive and very knowledgeable. While costs have been mentioned several times in this review they are very aware of costs and have developers who are more economical they use to help offset the level of work required to meet our changes and fix our issues.
    Incentivized
    Read full review
    Zoho
    The support team feels very disjointed. We have filtered through a number of "lead" contacts and are frequently spammed by other Zoho members. Once getting an appropriate support contact on the phone - the team is very helpful, it just takes a lot of hoop jumping to get there. We actually unsubscribed from their support package as we were not getting the value we were looking for.
    Incentivized
    Read full review
    In-Person Training
    Discontinued Products
    It took a lot of work, but Microsoft ultimately did a good job with in-person training, including being onsite in multiple global locations for extended periods.
    Read full review
    Zoho
    No answers on this topic
    Online Training
    Discontinued Products
    Our solution deviated from a number of key out-of-the-box standards that were included in Online training. We just used that for introduction to the general functionality.
    Read full review
    Zoho
    No answers on this topic
    Implementation Rating
    Discontinued Products
    Some rough spots, but ultimately worked out. The contract didn't appear to be structured to support the level of overlapping facility deployments required to meet timeline commitments. Merging cultures on the program was also challenging. Overall, not an easy implementation by any stretch. Everyone did the best they could.
    Read full review
    Zoho
    No answers on this topic
    Alternatives Considered
    Discontinued Products
    I was not part of the decision making process to select Microsoft Dynamics AX, however, I do know that an exhaustive search was done and many options were considered alongside Microsoft Dynamics AX and I feel that the right decision was made in choosing this solution.
    Incentivized
    Read full review
    Zoho
    We had a lot of problems with Exact Online, support-wise and price-wise. So Zoho Books wins on every point there. While Exact offers way more options, it tends to be really slow... and complex. Again Zoho Books wins. If you want an easy-to-use tool and not pay a lot of money, or if you are a small administration office with a few clients, this tool will be perfect for you.
    Incentivized
    Read full review
    Return on Investment
    Discontinued Products
    • With the robust built-in reporting we were able to drop an external reporting platform that costed about $40,000.
    • API integrations have saved manual entry and reduced having to hire 2-3 people to manage data.
    • Several administrators and developers are required for this which costs about 200-300 thousand in employee costs.
    Incentivized
    Read full review
    Zoho
    • Integration: Zoho Books offers out of the box integrations to extend the functionality and connect with the applications you love like MailChimp, Microsoft Outlook, PandaDoc, and Quickbooks, etc.
    • Flexibility makes Zoho Books great!
    • Since I can use forecast reports, I can create customizable sales forecast data from the dashboard to accurately measure revenue forecasts and establish sales quotas.
    Incentivized
    Read full review
    ScreenShots

    Zoho Books Screenshots

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