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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Entra ID

    Score8.8 out of 10
    N/AMicrosoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.

    $6

    per user/per month

    NetScaler

    Score8 out of 10
    N/ANetScaler ADC is an application delivery controller.N/A
    Pricing
    Microsoft Entra IDNetScaler
    Editions & Modules
    Premium P1
    $6.00
    per user/per month
    Premium P2
    $9.00
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Entra IDNetScaler
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Entra IDNetScaler
    Considered Both Products
    Microsoft
    Chose Microsoft Entra ID
    Easier to implement, cost is lower.
    Incentivized
    Cloud Software Group
    Chose NetScaler
    easy to use and setup and reliable. Once the configuration was setup and running this has been really useful and easy to maintain.

    The other solutions seemed overly complicated and difficult to configure and get up and running with the security that we required
    Incentivized
    Chose NetScaler
    Our company uses both Citrix ADC and F5 BigIP. This is mostly due to team preference. F5 seems to require the use of separate types of devices to do multi-site load balancing while Citrix ADC functionality is the same software on all devices you implement.
    Incentivized
    Key User Insights
    Would buy again
    100%
    Would buy again
    227 Answers
    93%
    Would buy again
    13 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    206 Answers
    93%
    Delivers good value for the price
    13 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    225 Answers
    100%
    Happy with the feature set
    14 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    155 Answers
    92%
    Lived up to sales and marketing promises
    11 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    183 Answers
    100%
    Implementation went as expected
    13 Answers
    Features
    Microsoft Entra IDNetScaler
    Identity Management
    Comparison of Identity Management features of Microsoft Entra ID and NetScaler
    Feature
    Microsoft Entra ID
    8.6
    123 Ratings
    5% above category average
    NetScaler
    -
    Ratings
    ID-Management Access Control9.1122 Ratings00 Ratings
    ID Management Single-Sign On (SSO)9.5119 Ratings00 Ratings
    Multi-Factor Authentication9.2121 Ratings00 Ratings
    Password Management8.2113 Ratings00 Ratings
    Account Provisioning and De-provisioning8.5114 Ratings00 Ratings
    ID Management Workflow Automation8.290 Ratings00 Ratings
    ID Risk Management7.797 Ratings00 Ratings
    Best Alternatives
    Microsoft Entra IDNetScaler
    Small Businesses
    JumpCloud
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    OneLogin by One Identity
    Score9.4 out of 10
    Azure Application Gateway
    Score8.8 out of 10
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    Azure Application Gateway
    Score8.8 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Entra IDNetScaler
    Likelihood to Recommend
    8.9
    (241 ratings)
    8.5
    (26 ratings)
    Likelihood to Renew
    9.8
    (16 ratings)
    -
    (0 ratings)
    Usability
    8.6
    (57 ratings)
    7.4
    (6 ratings)
    Availability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.1
    (21 ratings)
    7.3
    (4 ratings)
    Online Training
    5.0
    (1 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.7
    (3 ratings)
    -
    (0 ratings)
    Configurability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Contract Terms and Pricing Model
    7.4
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Entra IDNetScaler
    Likelihood to Recommend
    Microsoft
    Overall, the Microsoft Entra ID platform is best utilized by people looking to have one platform that manages all interactions between other platforms. The Microsoft Entra ID platform allows for a seemless SSO integration, and can also integrate with Intune for MDM. Additionally, and probably the most easy to understand integration, is the integration with Active Directory, and controls associated with that.
    Incentivized
    Read full review
    Cloud Software Group
    Citrix Netscaler can be a powerful network appliance for environments that are fully committed and open to utilizing a network appliance that isn't made by a traditional network vendor. Administrator user experience has improved over the years and will continue to improve with the flexibility of virtual and physical appliances available for medium and large enterprises.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Application integration is really good for single sign-on and managing identity overall. The correlation with Active Directory on-prem is really good, so we can manage it in a single place. It's easy to manage the users and integrate other Microsoft products. It is the base of everything else.
    Incentivized
    Read full review
    Cloud Software Group
    • Flexibility. NetScaler assumes its admins know a bit about networking and in-depth details surrounding the applications they are configuring access for/to. This being so, the range of configuration options is very broad allowing various versions' combinations of protocol patterns, expressions, rules etc., all to the benefit of the admin.
    • Granularity. Having such a broad range of configuration options available, while still allowing simple options to be configured simply. The GUI is well-stylized and navigation has a good flow.
    • Ease of control. For load-balancing of simple services right out of the box, NetScaler makes it pretty easy, compared to the range of options available in the surrounding GUI and under the hood.
    Incentivized
    Read full review
    Cons
    Microsoft
    • I would like more risk policy suggestions. I guess that situation where we had outsourced employees in a country where somehow their location was changing too often, that we would have room to go, “Hey, this needs to be a lower risk.” Or maybe having easier options to let people log in when they're deemed high risk. It’s tricky because I feel like it’s really easy to do that wrong, but it’s the main area that I think could be improved. I guess also a little bit tighter administrative integration with other Microsoft products.
    Incentivized
    Read full review
    Cloud Software Group
    • The documentation could use an overhaul with specific examples related to the command line as well as GUI. Explanations in the documentation would also be helpful.
    • Being able to have more than just one routing table would allow the ability to leverage security.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Usability
    Microsoft
    From a user perspective, 10. From an admin perspective, 7 or 8. From the user perspective, it's very easy to use, but from the admin perspective, there's a lot of things that are not easily clear, testable, or verifiable without just trying a whole bunch of scenarios.
    Incentivized
    Read full review
    Cloud Software Group
    I gave the NetScaler a 7 here because the system once configured and deployed is very easy to use. However, if you did not deploy the system and do not have the fundamental background knowledge then you will have trouble using the product in general. Overall it is a great product and service but does typically require professional services to be deployed.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    There has been a handful of outages but they have been either minimal or rarely severe
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Performance
    Microsoft
    I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Support Rating
    Microsoft
    I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had
    Incentivized
    Read full review
    Cloud Software Group
    Overall, our organization's experience with Citrix support is that support can be hit or miss. Oftentimes it takes multiple attempts and much longer than desirable to obtain a viable solution for issues experienced with their products. It would be great to see Citrix invest time, effort, and almighty dollars into improving their support and bug fix process across the board.
    Incentivized
    Read full review
    Online Training
    Microsoft
    Most training was internally produced
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Implementation Rating
    Microsoft
    Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Alternatives Considered
    Microsoft
    We've done stuff with Okta for Identity and Duo. Those would probably be the two big ones that I would say that people would recognize and stuff. There's some other smaller players we've talked to, but those are the two big ones that we play with. We're still using it. So, because it was integrated into everything we've already done, it just made it almost indispensable.
    Incentivized
    Read full review
    Cloud Software Group
    easy to use and setup and reliable. Once the configuration was setup and running this has been really useful and easy to maintain. The other solutions seemed overly complicated and difficult to configure and get up and running with the security that we required
    Incentivized
    Read full review
    Contract Terms and Pricing Model
    Microsoft
    The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
    Read full review
    Cloud Software Group
    No answers on this topic
    Scalability
    Microsoft
    Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.
    Incentivized
    Read full review
    Cloud Software Group
    No answers on this topic
    Professional Services
    Microsoft
    Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
    Read full review
    Cloud Software Group
    No answers on this topic
    Return on Investment
    Microsoft
    • We are doing a lot of sign-ins and working on it, and it worked quite well. We do have Microsoft support, so yes, we can handle all of the small issues we are sometimes having. But if you want to define it, I would say yes, we like it. Overall positive.
    Incentivized
    Read full review
    Cloud Software Group
    • We had this set up before COVID and it saved us. We just added user licenses and scaled out our citrix farm and IT sat back and just monitored users from home.
    • Scales up and out with ease
    • Challenging to find NetScaler experts for advanced features you want to enable and use
    Incentivized
    Read full review
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