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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Entra ID

    Score8.8 out of 10
    N/AMicrosoft Entra ID (formerly Microsoft Azure Active Directory or Azure AD) is a cloud-based identity and access management (IAM) solution supporting restricted access to applications with Azure Multi-Factor Authentication (MFA) built-in, single sign-on (SSO), B2B collaboration controls, self-service password, and integration with Microsoft productivity and cloud storage (Office 365, OneDrive, etc) as well as 3rd party services.

    $6

    per user/per month

    Zscaler Internet Access

    Score8.9 out of 10
    N/AZscaler Internet Access™ (ZIA) is a secure web gateway (SWG), delivering cloud native cyberthreat protection and zero trust access to the internet and SaaS apps.N/A
    Pricing
    Microsoft Entra IDZscaler Internet Access
    Editions & Modules
    Premium P1
    $6.00
    per user/per month
    Premium P2
    $9.00
    per user/per month
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Entra IDZscaler Internet Access
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft Entra IDZscaler Internet Access
    Considered Both Products
    Microsoft
    No answer on this topic
    Zscaler
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    227 Answers
    99%
    Would buy again
    284 Answers
    Delivers good value for the price
    99%
    Delivers good value for the price
    206 Answers
    98%
    Delivers good value for the price
    245 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    225 Answers
    99%
    Happy with the feature set
    284 Answers
    Lived up to sales and marketing promises
    94%
    Lived up to sales and marketing promises
    155 Answers
    97%
    Lived up to sales and marketing promises
    207 Answers
    Implementation went as expected
    95%
    Implementation went as expected
    183 Answers
    93%
    Implementation went as expected
    227 Answers
    Features
    Microsoft Entra IDZscaler Internet Access
    Identity Management
    Comparison of Identity Management features of Microsoft Entra ID and Zscaler Internet Access
    Feature
    Microsoft Entra ID
    8.6
    123 Ratings
    5% above category average
    Zscaler Internet Access
    5.0
    2 Ratings
    55% below category average
    ID-Management Access Control9.1122 Ratings00 Ratings
    ID Management Single-Sign On (SSO)9.5119 Ratings00 Ratings
    Multi-Factor Authentication9.2121 Ratings5.02 Ratings
    Password Management8.2113 Ratings00 Ratings
    Account Provisioning and De-provisioning8.5114 Ratings00 Ratings
    ID Management Workflow Automation8.290 Ratings00 Ratings
    ID Risk Management7.797 Ratings00 Ratings
    Endpoint Security
    Comparison of Endpoint Security features of Microsoft Entra ID and Zscaler Internet Access
    Feature
    Microsoft Entra ID
    -
    Ratings
    Zscaler Internet Access
    10.0
    2 Ratings
    11% above category average
    Endpoint Detection and Response (EDR)00 Ratings10.02 Ratings
    Threat Intelligence
    Comparison of Threat Intelligence features of Microsoft Entra ID and Zscaler Internet Access
    Feature
    Microsoft Entra ID
    -
    Ratings
    Zscaler Internet Access
    8.5
    216 Ratings
    7% above category average
    Network Analytics00 Ratings8.7217 Ratings
    Threat Recognition00 Ratings8.3214 Ratings
    Vulnerability Classification00 Ratings8.5191 Ratings
    Automated Alerts and Reporting00 Ratings8.2205 Ratings
    Threat Analysis00 Ratings8.8203 Ratings
    Threat Intelligence Reporting00 Ratings8.5199 Ratings
    Automated Threat Identification00 Ratings8.5192 Ratings
    Zero Trust Security
    Comparison of Zero Trust Security features of Microsoft Entra ID and Zscaler Internet Access
    Feature
    Microsoft Entra ID
    -
    Ratings
    Zscaler Internet Access
    8.9
    262 Ratings
    4% above category average
    Continuous Verification00 Ratings8.7245 Ratings
    Secure Web Gateways00 Ratings9.0236 Ratings
    Network Flow Control00 Ratings8.1217 Ratings
    Network Traffic Analysis00 Ratings8.8219 Ratings
    Segmentation Leveraging00 Ratings8.6194 Ratings
    Admin Access Control00 Ratings9.1230 Ratings
    Network Data Encryption00 Ratings8.8207 Ratings
    Network Topology Mapping00 Ratings10.02 Ratings
    Best Alternatives
    Microsoft Entra IDZscaler Internet Access
    Small Businesses
    JumpCloud
    Score9.3 out of 10
    No answers on this topic
    Medium-sized Companies
    OneLogin by One Identity
    Score9.4 out of 10
    No answers on this topic
    Enterprises
    RSA Access Manager (Discontinued)
    Score10 out of 10
    Forescout Vistaro Platform
    Score6.7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Entra IDZscaler Internet Access
    Likelihood to Recommend
    8.9
    (241 ratings)
    9.0
    (295 ratings)
    Likelihood to Renew
    9.8
    (16 ratings)
    8.4
    (6 ratings)
    Usability
    8.6
    (57 ratings)
    8.8
    (279 ratings)
    Availability
    9.0
    (1 ratings)
    7.3
    (1 ratings)
    Performance
    9.0
    (1 ratings)
    5.5
    (1 ratings)
    Support Rating
    7.1
    (21 ratings)
    7.1
    (10 ratings)
    Online Training
    5.0
    (1 ratings)
    7.3
    (1 ratings)
    Implementation Rating
    9.7
    (3 ratings)
    8.3
    (2 ratings)
    Configurability
    8.0
    (1 ratings)
    8.3
    (2 ratings)
    Contract Terms and Pricing Model
    7.4
    (2 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (1 ratings)
    7.3
    (1 ratings)
    Professional Services
    9.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    -
    (0 ratings)
    8.3
    (3 ratings)
    Vendor pre-sale
    -
    (0 ratings)
    7.3
    (2 ratings)
    User Testimonials
    Microsoft Entra IDZscaler Internet Access
    Likelihood to Recommend
    Microsoft
    Overall, the Microsoft Entra ID platform is best utilized by people looking to have one platform that manages all interactions between other platforms. The Microsoft Entra ID platform allows for a seemless SSO integration, and can also integrate with Intune for MDM. Additionally, and probably the most easy to understand integration, is the integration with Active Directory, and controls associated with that.
    Incentivized
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    Zscaler
    I feel the product is very good to set up basic standards and go beyond that in many aspects. However, due to being sometimes too simple, it limits the ability to do some other complex changes. Having the ability to do both would be ideal for some, if not all, of the products within Zscaler Internet Access. A simple setup to have it stand-up, and more advanced settings for those more experienced.
    Incentivized
    Read full review
    Pros
    Microsoft
    • Application integration is really good for single sign-on and managing identity overall. The correlation with Active Directory on-prem is really good, so we can manage it in a single place. It's easy to manage the users and integrate other Microsoft products. It is the base of everything else.
    Incentivized
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    Zscaler
    • Provides a secure VPN connection point for endpoint connectivity.
    • Provides the VPN connectivity in a fast and reliable connection state.
    • Very dependable, once connected the connection stays up and there's no fuss.
    • Very good at letting you know when you are not authenticated.
    • Very easy to authenticate and regain access when your session times out.
    Incentivized
    Read full review
    Cons
    Microsoft
    • I would like more risk policy suggestions. I guess that situation where we had outsourced employees in a country where somehow their location was changing too often, that we would have room to go, “Hey, this needs to be a lower risk.” Or maybe having easier options to let people log in when they're deemed high risk. It’s tricky because I feel like it’s really easy to do that wrong, but it’s the main area that I think could be improved. I guess also a little bit tighter administrative integration with other Microsoft products.
    Incentivized
    Read full review
    Zscaler
    • ZS CLI support to turn off ZIA and ZDX service specifically on mac.
    • Better visibility into failed posture devices, including a timeline and the reason the posture failed (This is about the Zscaler mobile portal: Enrolled devices --> Failed posture devices).
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    MSFT Entra ID has been essential for managing our geographically dispersed team. We're confident that it will scale with us as grow, and we'll be able to take advantage of additional security and ID management features as they become necessary. Being able to centrally manage our user access from anywhere with a small support team is such a relief.
    Incentivized
    Read full review
    Zscaler
    While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:
    Key Gaps:
    1. Advanced Threat Costs:
    ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.
    2. API Banking Scalability:
    ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.
    3. RBI Future-Proofing:
    Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.
    Incentivized
    Read full review
    Usability
    Microsoft
    From a user perspective, 10. From an admin perspective, 7 or 8. From the user perspective, it's very easy to use, but from the admin perspective, there's a lot of things that are not easily clear, testable, or verifiable without just trying a whole bunch of scenarios.
    Incentivized
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    Zscaler
    Getting started was pretty straightforward. We can tell the product is way more robust than we are using it. It started as a replacement for previous DNS-blocking content filtering, but we're exploring how this will add value with an upcoming DLP redesign and with traffic optimization at some of our remote sites with severe bandwidth limits.
    Incentivized
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    Reliability and Availability
    Microsoft
    There has been a handful of outages but they have been either minimal or rarely severe
    Incentivized
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    Zscaler
    No answers on this topic
    Performance
    Microsoft
    I could probably rate this a 10 but I'm always conservative on giving out perfect scored bt performance has not been a problem for us using Entra ID.
    Incentivized
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    Zscaler
    There are often performance issues reported
    Incentivized
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    Support Rating
    Microsoft
    I have not needed to engage support for anything at this time. I have been able to find the answers either online or in a knowledgebase. I tried to skip the question but it would not let me, so I rated a 9 based on other interactions with Microsoft support I have had
    Incentivized
    Read full review
    Zscaler
    Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise
    Incentivized
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    Online Training
    Microsoft
    Most training was internally produced
    Incentivized
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    Zscaler
    No answers on this topic
    Implementation Rating
    Microsoft
    Make sure you use a good partner. Our implementation was a bit longer and more problematic than we expected. Our partner got it done, but, in my opinion, some of their inexperience and staffing issues were evident.
    Incentivized
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    Zscaler
    good the engineer give excellent support and eplanation
    Incentivized
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    Alternatives Considered
    Microsoft
    We've done stuff with Okta for Identity and Duo. Those would probably be the two big ones that I would say that people would recognize and stuff. There's some other smaller players we've talked to, but those are the two big ones that we play with. We're still using it. So, because it was integrated into everything we've already done, it just made it almost indispensable.
    Incentivized
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    Zscaler
    The overall user community and scope of supportability outweighed the others on our short list. Netskope was a close second, but the risk, though small, was greater than that of bringing Zscaler aboard. We were looking for a mature, well-supported, highly functional, and fine-grained solution that met all our user and information security requirements.
    Incentivized
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    Contract Terms and Pricing Model
    Microsoft
    The features are getting addresses per requirements and their value for Money. The proposed ROI and actual ROI build confidence.
    Read full review
    Zscaler
    No answers on this topic
    Scalability
    Microsoft
    Scalability is pretty trival for Entra ID. It's not difficult to manage a few or many accounts.
    Incentivized
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    Zscaler
    No answers on this topic
    Professional Services
    Microsoft
    Microsoft Professional Services' technical knowledge is appreciable as consultants design the solution as per customer requirements. Mapping of features per user specifications and assisting Customer IT engineers to implement so they can manage and administer the services.
    Read full review
    Zscaler
    No answers on this topic
    Return on Investment
    Microsoft
    • We are doing a lot of sign-ins and working on it, and it worked quite well. We do have Microsoft support, so yes, we can handle all of the small issues we are sometimes having. But if you want to define it, I would say yes, we like it. Overall positive.
    Incentivized
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    Zscaler
    • I would say it has a very good ROI, as whenever someone can't access something, they submit a ticket to our network engineer, and within minutes, the site is safely added to ZIA with best-practice configurations. After seeing a little of the UI from the Zenith event, it seems very user-friendly to control these policies.
    Incentivized
    Read full review
    ScreenShots

    Zscaler Internet Access Screenshots

    Screenshot of an overview of Zscaler Internet Access (ZIA), a cloud native security service edge (SSE) solution that builds on a decade of secure web gateway leadership. Offered as a scalable SaaS platform through Zscaler's security cloud, it replaces legacy network security solutions, preventing advanced attacks and data loss with a comprehensive zero trust approach. ZIA is integrated into the Zscaler Zero Trust Exchange™ to provide superior defense-in-depth, secure connectivity, end user experience, and administrative visibility and control.