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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Exchange

    Score8.6 out of 10
    N/AMicrosoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A

    Microsoft Intune

    Score8.2 out of 10
    N/AMicrosoft Intune (formerly Microsoft Endpoint Manager), combining the capabilities of the former Microsoft System Center Configuration Manager, SCCM or ConfigMgr, is presented as a unified endpoint management option. Microsoft Intune is an endpoint management solution for mobile devices, an MDM solution that allows the user to securely manage iOS, Android, Windows, and macOS devices with a single endpoint management solution. The component Endpoint Configuration Manager (the…

    $5

    per user/per month

    Pricing
    Microsoft ExchangeMicrosoft Intune
    Editions & Modules
    No answers on this topic
    Microsoft 365 Business Basic
    $5
    per user/per month
    Microsoft 365 For Individuals
    $6.99
    per month
    Microsoft 365 Apps
    $8.25
    per user/per month
    Microsoft 365 For Families
    $9.99
    per month
    Microsoft 365 Business Standard
    $12.50
    per user/per month
    Microsoft 365 Business Premium
    $15
    per user/per month
    Offerings
    Pricing Offerings
    Microsoft ExchangeMicrosoft Intune
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft ExchangeMicrosoft Intune
    Considered Both Products
    Microsoft
    Chose Microsoft Exchange
    Lotus notes now a defunct product and use to be pegged against Exchange server, but once IBM purchased Lotus then Notes gradually demised and Exchange became the front runner.
    Incentivized
    Microsoft
    Chose Microsoft Intune
    GFI Lan Guard system is not user-friendly. GFI Lan Guard does not produce laptop/computer images in one place and its asset management is not very good. System Center Configuration Manager was built for asset management and therefore able to provide robust inventory management.
    S…
    Incentivized
    Chose Microsoft Intune
    Microsoft System Center Configuration manager was always selected because it combines several standalone solutions provided by other vendors. Has great integration with all Microsoft services including Azure. Being an enterprise standard level product, you can expect that your …
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    65 Answers
    100%
    Would buy again
    23 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    63 Answers
    91%
    Delivers good value for the price
    20 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    68 Answers
    96%
    Happy with the feature set
    22 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    46 Answers
    95%
    Lived up to sales and marketing promises
    18 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    52 Answers
    95%
    Implementation went as expected
    19 Answers
    Features
    Microsoft ExchangeMicrosoft Intune
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Microsoft Exchange and Microsoft Intune
    Feature
    Microsoft Exchange
    7.3
    84 Ratings
    14% below category average
    Microsoft Intune
    -
    Ratings
    Anti-malware6.567 Ratings00 Ratings
    Customizability8.079 Ratings00 Ratings
    Data Loss Protection8.368 Ratings00 Ratings
    Threat Detection6.566 Ratings00 Ratings
    Sandboxing7.444 Ratings00 Ratings
    End-to-End Encryption6.767 Ratings00 Ratings
    Management Tools8.080 Ratings00 Ratings
    Best Alternatives
    Microsoft ExchangeMicrosoft Intune
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    Avast CloudCare
    Score10 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    Action1
    Score9.4 out of 10
    Enterprises
    OpenText Core Email Threat Protection
    Score7.5 out of 10
    ManageEngine Endpoint Central
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft ExchangeMicrosoft Intune
    Likelihood to Recommend
    9.0
    (102 ratings)
    8.7
    (53 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    9.9
    (2 ratings)
    Usability
    8.5
    (6 ratings)
    8.4
    (12 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    6.9
    (14 ratings)
    Support Rating
    9.9
    (12 ratings)
    10.0
    (10 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    8.9
    (2 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    7.6
    (14 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft ExchangeMicrosoft Intune
    Likelihood to Recommend
    Microsoft
    Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
    Incentivized
    Read full review
    Microsoft
    Microsoft Intune is well suited for the larger end of the small business segment to the enterprise. The ability to configure and remotely deploy computer configurations, control mobile devices, and fine tune security controls of each device or device group is a major win for this product. Smaller and mid-sized businesses may balk at having to increase their license level to unlock the better updating features.
    Incentivized
    Read full review
    Pros
    Microsoft
    • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
    • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
    • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
    • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
    Incentivized
    Read full review
    Microsoft
    • [Microsoft Endpoint Manager (Microsoft Intune + SCCM)] helps to speed up the deployment of patches/software throughout our environment. I can easily build a package and then deploy across all endpoints.
    • The ability to supercede software is also quite handy. This automates the removal of old versions and replacing them with newer versions.
    • The Intune Autopilot option is very useful if you want to deploy software to devices straight out of the box. You can configure them to download software when a user opens a new PC and turns it on for the first time.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
    • Losing data might affect business continuity and rebuilding it can be costly.
    • Security remains a major concern.
    • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
    • Hardware and license costs are high.
    Incentivized
    Read full review
    Microsoft
    • Deploying more apps besides Microsoft Edge and Microsoft Office 365 app
    • Microsoft needs to make it easier to deploy exe, pkg, and msi apps without having to go through the manual process of re-packaging these apps using tools from github like intuneapputil
    • Add a feature to push out software updates for 3rd party apps
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
    Incentivized
    Read full review
    Microsoft
    Mascom Wireless is a Microsoft shop and SCCM has proved to be helpful in keeping our Microsoft products up to date every month without fail. We also have a Microsoft Enterprise Agreement which we renewed for three years ending 2022. The remote access utility works wonders for the organisation and have saved travel bills including subsistance allowance. We have been able to fulfill security audits both internal and external. We have been able to keep a robust inventory of our computer assets and nothing falls of the cracks
    Incentivized
    Read full review
    Usability
    Microsoft
    Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
    Incentivized
    Read full review
    Microsoft
    The console is not intuitive and does not work well often. Due to the complexity of the product, documentation can be confusing. When properly configured, routine tasks like OS deployment, remote control, and software deployment are easy to do. Troubleshooting of System Center Configuration Manager issues is hard, as there are various logs, and their content can be hard to understand.
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Exchange is setup with multiple servers behind load balancers to provide high availability.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Performance
    Microsoft
    I would say it's the best email product I've experienced.
    Incentivized
    Read full review
    Microsoft
    It's a 'heavy' system, which demands a lot of resources form the datacenter perspective. So, make sure you followed the requirements to avoid frustration in the future. From the 'client' perspective, it's fine. I've never had any issue with that.
    Incentivized
    Read full review
    Support Rating
    Microsoft
    We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
    Incentivized
    Read full review
    Microsoft
    We have not needed to seek support for this product in the time that we have used it thus far. It's been working really well, and have not had any major issues. Being that it's a Microsoft product, it goes without saying that there will be many support options available if needed. This includes phone, web, forums, KB articles, etc. There is even comprehensive documentation that is available on the web through Microsoft's website for use of the product.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
    Incentivized
    Read full review
    Microsoft
    Work with a "test group" of users who you have a good relationship with so that when things don't work properly they understand! Work with your partner nicely without forcing things especially timelines as you are bound to make mistakes and create oversights in the project Management can also interfere with the implementation (which can cause delays) if you make too many mistakes which takes me back to having a "test group" where you have good relations
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
    Incentivized
    Read full review
    Microsoft
    We did not evaluate or use other products like Microsoft Endpoint Manager (Microsoft Intune + SCCM). The main reason we did not evaluate or use other products is because Microsoft Endpoint Manager (Microsoft Intune + SCCM) integrates seamlessly with Microsoft 365 and Windows PCs. Expenses would have increased as well if we had purchased another similar product.
    Incentivized
    Read full review
    Scalability
    Microsoft
    The only time Exchange has failed us is when we did something to cause the failure.
    Incentivized
    Read full review
    Microsoft
    No answers on this topic
    Return on Investment
    Microsoft
    • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
    • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
    Incentivized
    Read full review
    Microsoft
    • In our current environment, this System Center Configuration Manager had replaced several standalone solutions for patching, imaging, remote assistance, reporting, etc. That saved a lot of time and resulted in money to manage the IT infrastructure.
    • Once SCCM is deployed and fully configured, all agents are deployed and it is easy to automate a lot of processes and just control them from time to time to make sure that everything is working as supposed to be.
    • SCCM + Windows 10: great built-in endpoint protection solution. As a result, there is no need to buy additional software for that purpose.
    • The imaging process is better compared to WDS because you can modify deployment packages and apply patches to a newly imaged machine. This saves tons of time for new employees deployment.
    Incentivized
    Read full review
    ScreenShots