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Microsoft Exchange vs. Microsoft Office 2016 (discontinued)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Exchange

    Score8.6 out of 10
    N/AMicrosoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A

    Microsoft Office 2016 (discontinued)

    Score8.7 out of 10
    N/AMicrosoft Office 2016 is the familiar suite of Office products including applications such as Word, Excel, and PowerPoint for use on a single PC or Mac. The 2016 is no longer available for sale from Microsoft, and support is at an end since 2020.N/A
    Pricing
    Microsoft ExchangeMicrosoft Office 2016 (discontinued)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft ExchangeMicrosoft Office 2016 (discontinued)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Microsoft ExchangeMicrosoft Office 2016 (discontinued)
    Considered Both Products
    Microsoft
    Chose Microsoft Exchange
    We acquired Microsoft Exchange because they offered us a super package with a good discount, and this favored the change. We also made the decision because, as a work tool, it offers us a wide range of options to work in a team and with other areas. This opens up the …
    Incentivized
    Chose Microsoft Exchange
    Exchange on premise is a better value when you have over 75 employees and will be a better bargain over 3-5 years than the subscription service is over that same period. If you have less than 25 employees though then its not usually a better deal unless you users have very …
    Incentivized
    Chose Microsoft Exchange
    G Suite is a far more superior solution than Microsoft Exchange. The cost is less, the reliability is better, it's easier to use, and we haven't had an issue with it thus far. We initially selected Microsoft Exchange because Microsoft is supposed to be the leader when it comes …
    Incentivized
    Chose Microsoft Exchange
    The only other solutions I have experience with are generic/hosted SMTP servers, usually using POP3 and/or IMAP. While these were okay back when that was how all e-mail was being sent, the management usually required a lot of command-line or customized tools. It was always …
    Incentivized
    Chose Microsoft Exchange
    We chose Microsoft Exchange, because we wanted to keep control of our emails on-site. The Google Suite in the cloud was just not something that we wanted to trust with all our valuable company emails. With Exchange, we have the peace of mind in knowing that our email is safe …
    Incentivized
    Chose Microsoft Exchange
    Exchange is more private than Google Apps, however, it does seem costly for Windows licensing fees and a little outdated but it does remain a strong solid program and does perform excellently when used by our corporation. Google Apps doesn't allow rules for mail like exchange …
    Incentivized
    Chose Microsoft Exchange
    Since both products are built on the same technology there shouldn't be a huge difference in features and functionality. However, Microsoft is putting more time and money into O365 and I can't blame them since it's a constant revenue stream. Although I have had good experience …
    Incentivized
    Chose Microsoft Exchange
    Microsoft Exchange is helpful for allowing an organization to manage its own information and data and to keep it private and secure. An alternative would be to put this sort of sensitive content (e.g., email, contacts, calendar) into the hands of a cloud provider, who will use …
    Incentivized
    Chose Microsoft Exchange
    Overall Exchange just has more features, therefore you can do more with it. It's relatively easy to manage once you know what you are doing and it just runs extremely well. When you need 99.99% email reliability, you can beat the robustness of Exchange.
    Incentivized
    Chose Microsoft Exchange
    I have worked with the two most common competitors for on-premise Exchange: Office 365 and Google Apps Enterprise. Office 365 is simplicity itself. You get awesome compatibility with the entire Microsoft Office suite, and inexpensive access to Microsoft Office applications as …
    Incentivized
    Chose Microsoft Exchange
    Have always used Microsoft Exchange in my year sales career. Have not tried anything else.
    Incentivized
    Chose Microsoft Exchange
    I don't select business software, I just use whatever the organization installs. I've been using MS Exchange for about 15 years at different businesses; I can only say that it is a relief that software is familiar when going to a new site. I am quite satisfied with it
    Incentivized
    Discontinued Products
    Chose Microsoft Office 2016 (discontinued)
    Microsoft Office is the best and has been the best for years. 10 years into the workforce and there are no other comparable programs that stack up.
    Incentivized
    Key User Insights
    Would buy again
    94%
    Would buy again
    65 Answers
    93%
    Would buy again
    50 Answers
    Delivers good value for the price
    97%
    Delivers good value for the price
    63 Answers
    94%
    Delivers good value for the price
    47 Answers
    Happy with the feature set
    99%
    Happy with the feature set
    68 Answers
    96%
    Happy with the feature set
    52 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    46 Answers
    98%
    Lived up to sales and marketing promises
    40 Answers
    Implementation went as expected
    96%
    Implementation went as expected
    52 Answers
    98%
    Implementation went as expected
    41 Answers
    Features
    Microsoft ExchangeMicrosoft Office 2016 (discontinued)
    Secure Email Gateway
    Comparison of Secure Email Gateway features of Microsoft Exchange and Microsoft Office 2016 (discontinued)
    Feature
    Microsoft Exchange
    7.3
    84 Ratings
    14% below category average
    Microsoft Office 2016 (discontinued)
    -
    Ratings
    Anti-malware6.567 Ratings00 Ratings
    Customizability8.079 Ratings00 Ratings
    Data Loss Protection8.368 Ratings00 Ratings
    Threat Detection6.566 Ratings00 Ratings
    Sandboxing7.444 Ratings00 Ratings
    End-to-End Encryption6.767 Ratings00 Ratings
    Management Tools8.080 Ratings00 Ratings
    Best Alternatives
    Microsoft ExchangeMicrosoft Office 2016 (discontinued)
    Small Businesses
    Sophos Email
    Score9.1 out of 10
    Google Workspace
    Score9.1 out of 10
    Medium-sized Companies
    Sophos Email
    Score9.1 out of 10
    Google Workspace
    Score9.1 out of 10
    Enterprises
    OpenText Core Email Threat Protection
    Score7.5 out of 10
    Microsoft 365 Business Premium
    Score9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft ExchangeMicrosoft Office 2016 (discontinued)
    Likelihood to Recommend
    9.0
    (102 ratings)
    7.5
    (64 ratings)
    Likelihood to Renew
    10.0
    (4 ratings)
    5.0
    (3 ratings)
    Usability
    8.5
    (6 ratings)
    7.0
    (3 ratings)
    Availability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    9.9
    (12 ratings)
    8.0
    (45 ratings)
    Implementation Rating
    10.0
    (1 ratings)
    -
    (0 ratings)
    Configurability
    7.0
    (1 ratings)
    -
    (0 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    Product Scalability
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor post-sale
    5.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft ExchangeMicrosoft Office 2016 (discontinued)
    Likelihood to Recommend
    Microsoft
    Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
    Incentivized
    Read full review
    Discontinued Products
    I'd recommend [Microsoft] Office2016 for any business that has more than a couple of users, as the software is very scalable from just a small business to a large enterprise corporation. I don't know of any case where it might not be appropriate, as even home users and students use the software suite as well.
    Incentivized
    Read full review
    Pros
    Microsoft
    • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
    • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
    • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
    • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
    Incentivized
    Read full review
    Discontinued Products
    • Data manipulation. Excel takes the raw data we receive and allows us to digest it in ways that are useful to our business processes.
    • Communication. Outlook serves as our primary means of communication and setting up appointments.
    • Documentation. Word is the default standard when it comes to using a word processor and we are no different in this regard. Nearly every user has to use the application on a regular basis in order to accomplish their work.
    Incentivized
    Read full review
    Cons
    Microsoft
    • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
    • Losing data might affect business continuity and rebuilding it can be costly.
    • Security remains a major concern.
    • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
    • Hardware and license costs are high.
    Incentivized
    Read full review
    Discontinued Products
    • Office 2016 professional edition can be priced for a single user license, it would be nice to see a drop in the pricing.
    • Office 2016 home edition is a better price but does not include outlook 2016, so it is not a good fit for the workplace environments.
    • Office 2016 can run slowly on older systems, so you need to make sure you have a machine that is 4 years old or less for it to run smoothly.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
    Incentivized
    Read full review
    Discontinued Products
    We believe that office 2016 offers the best value when it comes to features included out of the box. The software is used in its entirety by our organization and is easily supported by our staff of IT technicians. Users find this software to be easy to learn and easy to use with minimal learning curve.
    Incentivized
    Read full review
    Usability
    Microsoft
    Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
    Incentivized
    Read full review
    Discontinued Products
    It's fairly easy to use, but the automatic formatting or capturing of formatting when pasting is wonky - especially when there are outlines or other bullets/numbered lists. Fixing and sizing up tables can be annoying, and there are sometimes formatting issues that we just absolutely cannot fix for some reason
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Exchange is setup with multiple servers behind load balancers to provide high availability.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Performance
    Microsoft
    I would say it's the best email product I've experienced.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Support Rating
    Microsoft
    We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
    Incentivized
    Read full review
    Discontinued Products
    I am an MS feedback hub participant and they certainly don't pay enough attention to several bugs several people raise it in the portal. For the enterprise, it seems to me based on my prior experience that yes, they have a dedicated team to support operations. For mid to small companies or single users, it has been a struggle. So, you are pretty much with MS Blogs and others.
    Incentivized
    Read full review
    Implementation Rating
    Microsoft
    Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Alternatives Considered
    Microsoft
    Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
    Incentivized
    Read full review
    Discontinued Products
    We use Microsoft Office 2016 because at the time it was the best tool for us, but now with full attention to cloud products, we may be thinking of migrating our solution to a cloud service.
    Incentivized
    Read full review
    Scalability
    Microsoft
    The only time Exchange has failed us is when we did something to cause the failure.
    Incentivized
    Read full review
    Discontinued Products
    No answers on this topic
    Return on Investment
    Microsoft
    • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
    • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
    Incentivized
    Read full review
    Discontinued Products
    • Microsoft Office 2016 saves me a lot of time daily. I have functions and macros set up that calculate and show me a lot of things just from a couple of my inputs. This would take full days sometimes if not for that.
    • Apart from time, it saves me money, I manage data in Excel, I don't have to buy software specifically for that.
    • Sooner or later my company will have to switch to new edition, which will hurt revenues because of a subscription model.
    Incentivized
    Read full review
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