Microsoft Exchange vs. Trend Micro Email Security

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft Exchange
Score 8.7 out of 10
N/A
Microsoft Exchange is a secure email / messaging gateway with file archiving and encryption / data loss capability, available as a hosted service (Exchange Online) or installed (Exchange Server).N/A
Trend Micro Email Security
Score 7.8 out of 10
N/A
Trend Micro Email Security stops phishing, ransomware, and BEC attacks, and uses an optimum blend of cross-generational threat techniques, like machine learning, sandbox analysis, data loss prevention (DLP), and other methods to stop email threats. The solution connects with other Trend Micro security layers to share threat intelligence and provide central visibility of threats across the organization. Trend Micro Email Security protects Microsoft Exchange, Microsoft Office 365, Gmail, and other…N/A
Pricing
Microsoft ExchangeTrend Micro Email Security
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Microsoft ExchangeTrend Micro Email Security
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeOptional
Additional Details
More Pricing Information
Community Pulse
Microsoft ExchangeTrend Micro Email Security
Features
Microsoft ExchangeTrend Micro Email Security
Secure Email Gateway
Comparison of Secure Email Gateway features of Product A and Product B
Microsoft Exchange
7.3
84 Ratings
13% below category average
Trend Micro Email Security
8.5
7 Ratings
2% above category average
Anti-malware6.567 Ratings8.17 Ratings
Customizability8.079 Ratings8.97 Ratings
Data Loss Protection8.368 Ratings9.05 Ratings
Threat Detection6.566 Ratings8.17 Ratings
Sandboxing7.444 Ratings7.16 Ratings
End-to-End Encryption6.767 Ratings9.06 Ratings
Management Tools8.080 Ratings9.07 Ratings
Best Alternatives
Microsoft ExchangeTrend Micro Email Security
Small Businesses
Zoho Mail
Zoho Mail
Score 9.3 out of 10
Zoho Mail
Zoho Mail
Score 9.3 out of 10
Medium-sized Companies
Avanan
Avanan
Score 9.8 out of 10
Avanan
Avanan
Score 9.8 out of 10
Enterprises
Avanan
Avanan
Score 9.8 out of 10
Avanan
Avanan
Score 9.8 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Microsoft ExchangeTrend Micro Email Security
Likelihood to Recommend
9.0
(102 ratings)
9.0
(7 ratings)
Likelihood to Renew
10.0
(4 ratings)
9.0
(1 ratings)
Usability
8.5
(6 ratings)
8.0
(2 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
9.0
(1 ratings)
-
(0 ratings)
Support Rating
9.9
(12 ratings)
5.0
(1 ratings)
Implementation Rating
10.0
(1 ratings)
-
(0 ratings)
Configurability
7.0
(1 ratings)
-
(0 ratings)
Ease of integration
5.0
(1 ratings)
-
(0 ratings)
Product Scalability
10.0
(1 ratings)
-
(0 ratings)
Vendor post-sale
5.0
(1 ratings)
-
(0 ratings)
Vendor pre-sale
8.0
(1 ratings)
-
(0 ratings)
User Testimonials
Microsoft ExchangeTrend Micro Email Security
Likelihood to Recommend
Microsoft
Creating and receiving emails is simple. Managing contacts is a nice feature, especially connecting to Active Directory. Calendar management is also helpful and sharing access to others' calendars for scheduling meetings is useful. And reserving resources such as rooms or equipment is also useful. Personal and shared mailboxes are good features, as well. Tasks are a little lacking, but other than that, the features are thorough.
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Trend Micro
PRO: all companies that need an antispam, antivirus. It should not be activated if it is not possible to deactivate the anti-spam provided by the provider.
you have to check the in/out of the mail a few days to verify false positives and manage the rules.
CONS: It is too expensive for small companies, it's better to use services offered by the mail provider.
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Pros
Microsoft
  • As we have a large user base of 11,000 users we use MailTips to avoid people getting confused with people with similar names in the organization.
  • The integration between Teams Meeting and Resource booking is generally very good. The Scheduling Assistance makes it easy to scan calendars and find free periods to provisionally scheduled events.
  • Marking yourself as Out of the Office and busy is easy, as is sharing your calendar within the team/organization or individuals.
  • Voicemail integration and the ability to receive missed chats in your inbox are highly used and useful.
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Trend Micro
  • Trend Micro Email Security provides, among email Encryption and it's really helpful to protect the email from hackers.
  • It's very easy to sync with Microsoft™ Office™ 365, just one click to install.
  • Total cloud based security system so it's doesn't affect system memory, with very less memory space it could run very smoothly.
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Cons
Microsoft
  • The two main factors for the better reliability & Uptime of internally hosted Exchange Server depends on Exchange Server configuration and the level of investment the organization is willing to provide for hosting the Exchange Server On-Premise Environment. As the data is stored in the organization’s hardware, any disaster may lead to the loss of email and servers.
  • Losing data might affect business continuity and rebuilding it can be costly.
  • Security remains a major concern.
  • Security of data loss is main concern. To ensure that, organization needs to configure networks, systems and Exchange platform against possible threats.
  • Hardware and license costs are high.
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Trend Micro
  • It would be great if there was a structure where users would approve or rate their own mails.
  • Outlook add-in would be nice.
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Likelihood to Renew
Microsoft
Email and calendars in a business setting are requirements. And Microsoft continues to be the standard of business applications. Microsoft 365 makes Microsoft Exchange easy to use. Everything is in the cloud. Let Microsoft take care of the hardware, the software, and the security. You just enable your business users with the functionality they need.
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Trend Micro
The product really does everything it can and offers it very simply. In other words, after using it for many years like us, it feels as if the email system could not exist without Trend Micro Email Security. Using email in a corporate structure without this or any other product is the job of brave people.
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Usability
Microsoft
Microsoft Exchange has come a long way over the years and has nowhere near the technical overhead required for support as it did back in 2003/2007 and prior. The integrations with Teams, Defender, Sharepoint, Copilot and many other products make it a solid and well-rounded tool used for many day-to-day tasks.
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Trend Micro
Overall, Trend Micro Email Security does what is designed to do, however, it can be a bit frustrating tweaking the policies to get them just right due to the vagueness of some of the levels of protection available for some of the features (e.g., scales that range from "Low" to "Highest")
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Reliability and Availability
Microsoft
Exchange is setup with multiple servers behind load balancers to provide high availability.
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Trend Micro
No answers on this topic
Performance
Microsoft
I would say it's the best email product I've experienced.
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Trend Micro
No answers on this topic
Support Rating
Microsoft
We have a good enterprise agreement with Microsoft which affords us quick phone support. I have found the support staff knowledgeable and prompt with a solution when required. At times it may be difficult to schedule a call back, this is mainly due to our need for calls early in the morning which happens to be during a shift change at Microsoft support.
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Trend Micro
As a reseller, it can be difficult to locate the appropriate support number to call, however, once a case has been opened for a support request, it is generally resolved fairly quickly.
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Implementation Rating
Microsoft
Implementation/conversion can be quite complex and, unless you have certified Exchange administrators in-house, you should strongly consider a 3rd party consultant for this implementation.
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Trend Micro
No answers on this topic
Alternatives Considered
Microsoft
Microsoft Exchange Product The best cloud-based enterprise-grade archiving platform with a host of features that enable files to be securely archived and retrieved with advanced search options. This tool is very easy to use and has a User-friendly interface. It is a highly reliable platform that allows all employees to automatically store their data without any limitations. It offers a cost-effective solution with customized policy management. We are happy that the customer support team is always fast and concerned, and the product's uninterrupted service experience. It is very good that it stores data in real-time without losing it, even in the event of a disaster. The cost-effective solution and integration with other tools are seamless.
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Trend Micro
I think Trend Micro Email Security gave us the best price along with the best overall features. We felt more comfortable using the Email Security along with the other Trend Micro products. It keeps our environment safe and has been a great way to help our end users through email issues. I would defiantly recommend this Trend Micro Email Security product to IT professionals a like.
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Scalability
Microsoft
The only time Exchange has failed us is when we did something to cause the failure.
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Trend Micro
No answers on this topic
Return on Investment
Microsoft
  • It has been an important factor in allowing seamless communication with clients and scheduling business meetings, which in turn works in the company's favor.
  • Haven't noticed any negative impact Exchange has had on our ROI. The support team is also responsive and helpful.
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Trend Micro
  • eliminating the threat before it enters the organization makes the network more secure
  • You don't have to check all PCs when a user clicks on a fake link because the email is delete before.
  • eliminate spam and ads
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