What users are saying about
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460 Ratings

Microsoft Exchange

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460 Ratings
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Score 8.4 out of 100
16 Ratings
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Score 7.9 out of 100

Likelihood to Recommend

Microsoft Exchange

If you require on premises mail as we do there are few alternatives to Exchange in a business environment. Tight integration with Outlook makes training users fairly easy as Outlook is the de-facto leading mail client. Most businesses need an on premises SMTP server, and this fits the bill.
Where Exchange would be less appropriate would be a new company without a significant investment in on premises infrastructure and Active Directory. Using cloud based messaging would most likely be the best path forward for them, and the most forward looking.
Anonymous | TrustRadius Reviewer

Veritas Enterprise Vault

I recommend Enterprise Vault, especially over native Exchange archiving when:1. You have, or may need litigation holds and searches2. There is a need to archive and set defined retention periods for Journaling3. You have lots of duplicate large emails that you want to get deduplication of4. You need/ want to be able to search attachment in addition to emails5. You want or need Litigation searches or archive retention to be handled by a team separate from your Email team
Joshua Kirk | TrustRadius Reviewer

Feature Rating Comparison

Secure Email Gateway

Microsoft Exchange
6.5
Veritas Enterprise Vault
Anti-malware
Microsoft Exchange
5.8
Veritas Enterprise Vault
Cusomizability
Microsoft Exchange
7.3
Veritas Enterprise Vault
Data Loss Protection
Microsoft Exchange
7.5
Veritas Enterprise Vault
Threat Detection
Microsoft Exchange
6.2
Veritas Enterprise Vault
Sandboxing
Microsoft Exchange
4.9
Veritas Enterprise Vault
End-to-End Encryption
Microsoft Exchange
6.2
Veritas Enterprise Vault
Management Tools
Microsoft Exchange
7.9
Veritas Enterprise Vault

Pros

Microsoft Exchange

  • Seamless integration with MS Outlook, client for Windows and Mac, Mobile devices and Web access.
  • Incorporates calendar, email, contact list and tasks within the software. All information is kept in the mailbox database on the Exchange servers.
  • High availability. The clustering that MS uses for Exchange has come a long way. Their Database Availability Group technology keeps a copy of the database(s) on each host within the cluster. We have not experienced an outage since implementing Exchange 2010, over 6 years ago. We are now running Exchange 2016 without issues.
Anonymous | TrustRadius Reviewer

Veritas Enterprise Vault

  • EV FSA had 2 stubbing options. We ended up using the IE shortcut as the stub replacement on the file system. In the DFS environment using DFSR the IE shortcuts allowed us to quickly and easily archive the data while allowing users to still access their data via the web or stub format. We were also able to exclude certain folders from archiving like the dfsrprivate folder. The newer versions of EV 11 and up have a better user interface to access this content from the web.
  • EV SharePoint implementation was pretty simple for us. Document Library archiving was pretty seamless. Archiving the different versions in sharepoint also helped further reduce total cost of storage.
  • EV Exchange was a good addition to our archiving portfolio. In our case we did not use the stubbing mechanism. Instead, we used the vault cache methodology. We had the option to pull down the full archive versus just the header information. The concern at the time was how quickly we could update the vault cache on the client. We ended up scaling out our EV environment to ensure the push of data could get to all our clients since we were in the middle of a notes to exchange migration. Overall I was impressed with Vault Cache and its capabilities. I also liked the ability to manage the Vault Cache and perform resets where necessary from the web browser interface.
  • We had EV FSA, SharePoint and Exchange as one single environment so we benefited from overall single instances of a file. Our backend systems were Netapp which we enabled deduplication for further improve storage savings. EV had a good SQL Reporting mechanism for Archiving and plenty of good canned reports.
  • Speed of archiving data was pretty fast.
Sheldon Eng | TrustRadius Reviewer

Cons

Microsoft Exchange

  • Permissions for users on other calendars (Specifically Delegates) could stand to be improved quite a bit. Permission via Delegation, Full-Access on account or things like Send-As should be more easily available within the Exchange management console rather than a combination of using the console and using PowerShell scripts.
  • Mail discovery could also use an overhaul of its current process. While it does work, the limitations are difficult work around and sometimes it’s as though only have of the management done is via a GUI versus having to script a lot of the work needed.
  • The online version for Exchange O365 could also use an overhaul of how it works. There are too many related components that would seem to go together that reside in completely different locations. And again the reliance of scripting can be troublesome for someone that is not an extremely experienced administrator.
Mark Metz | TrustRadius Reviewer

Veritas Enterprise Vault

  • Paging through archives can be time consuming. The software seems slow at this. This was possibly related to our own server performance.
  • There are a lot of options to expand out in the tree. It can be overwhelming at first.
Dan Lepinski | TrustRadius Reviewer

Likelihood to Renew

Microsoft Exchange

Microsoft Exchange 9.0
Based on 1 answer
No answer on this topic is available.

Veritas Enterprise Vault

Veritas Enterprise Vault 8.6
Based on 2 answers
Symantec Enterprise is one of the best in the industry. We have already deployed their product to thousands of devices in the company and it would be a huge project to go through and change to an alternative product. We have also had much luck in dealing with their customer support. They have been very pleasant to deal with and their technical support has been quite knowledgeable in fixing our issues. This leaves us with very little reason to switch to a new product. We would have to see a significant amount of cost savings to switch to an alternative that offers all the same features and modules.
Ryan Hanzalik | TrustRadius Reviewer

Support

Microsoft Exchange

Microsoft Exchange 7.9
Based on 8 answers
Office 365 customer service (CS) is great. Past that, you can go on twitter for help, Slack, or Docs for Microsoft, the former Tech Net web site. They are quick to answer and they even follow up with you every day to make sure things go smoothly.
Anonymous | TrustRadius Reviewer

Veritas Enterprise Vault

No score
No answers yet
No answers on this topic

Alternatives Considered

Microsoft Exchange

Since both products are built on the same technology there shouldn't be a huge difference in features and functionality. However, Microsoft is putting more time and money into O365 and I can't blame them since it's a constant revenue stream. Although I have had good experience with Exchange from 2007-2013 I can feel which way the winds are blowing. Most businesses and organizations will be better served by O365 these days. The finance department likes the set monthly cost of this service, even if it tends to be higher than running your own setup. There's also the ability to completely divest from local server infrastructure and management. There's still a limited use case for Exchange but that group is becoming smaller by the day
Anonymous | TrustRadius Reviewer

Veritas Enterprise Vault

Using Enterprise Vault means having a system that is not directly integrated in your backups, and not tied to the upgrade kadence of your backup systems is nice. With CommVault or other backup driven software the upgrade cycle and user experience is not always tied to the desktop products so users can be left using older versions. In addition, CommVault and other backup based software often does not have good litigation hold and search tools.
Joshua Kirk | TrustRadius Reviewer

Return on Investment

Microsoft Exchange

  • We have achieved 99% uptime for email services using Exchange 2016. By using a Database Availability Group (DAG), email is highly available and partnered with a load balancing solution, you can even run maintenance during production hours.
  • Exchange makes it possible to work from anywhere by using Outlook On The Web (OWA) or Outlook Anywhere by providing external access to email. While on the go, Exchange provides email connectivity to devices and phones, so you never miss that important email.
  • Exchange provides an excellent return on investment by providing "always on" email services with the benefit of being able to run on cheap storage - this allows for giant mailboxes allowing users to keep emails forever.
Stacey Branham | TrustRadius Reviewer

Veritas Enterprise Vault

  • For auditing and legal purposes, since most users keep most emails, it lets our legal team search mailboxes with better luck if we were to impose quota limit on mailboxes.
Curt Sminkey | TrustRadius Reviewer

Pricing Details

Microsoft Exchange

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Veritas Enterprise Vault

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Microsoft Exchange
8.5
Veritas Enterprise Vault
7.7

Likelihood to Renew

Microsoft Exchange
9.0
Veritas Enterprise Vault
8.6

Support

Microsoft Exchange
7.9
Veritas Enterprise Vault

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