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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Planner

    Score7.7 out of 10
    N/AMicrosoft Planner is presented as a solution to organize teamwork with intuitive, collaborative, visual task management. With it, users can create Kanban boards using task cards with files, checklists, and labels. Users can collaborate in Planner and Microsoft Teams and check visual status charts—all in the Microsoft cloud.N/A

    servis

    Score10 out of 10
    N/Aservis.ai empowers businesses to transform customer-facing operations through streamlined automation and AI-enhanced insights. The platform centralizes complex workflows, allowing teams to deliver betterservice while boosting productivity and clarity across every interaction.

    $90

    per month per user

    Pricing
    Microsoft Plannerservis
    Editions & Modules
    No answers on this topic
    Professional
    $90
    per month per user
    Enterprise
    $180
    per month per user
    Offerings
    Pricing Offerings
    Microsoft Plannerservis
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details—20% discount for annual pricing.
    More Pricing Information
    Community Pulse
    Microsoft Plannerservis
    Considered Both Products
    Microsoft
    No answer on this topic
    servis.ai
    No answer on this topic
    Key User Insights
    Would buy again
    82%
    Would buy again
    23 Answers
    No answers on this topic
    Delivers good value for the price
    96%
    Delivers good value for the price
    24 Answers
    No answers on this topic
    Happy with the feature set
    75%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    93%
    Lived up to sales and marketing promises
    13 Answers
    No answers on this topic
    Implementation went as expected
    95%
    Implementation went as expected
    21 Answers
    No answers on this topic
    Features
    Microsoft Plannerservis
    Sales Force Automation
    Comparison of Sales Force Automation features of Microsoft Planner and servis
    Feature
    Microsoft Planner
    -
    Ratings
    servis
    10.0
    1 Ratings
    24% above category average
    Customer data management / contact management00 Ratings10.01 Ratings
    Workflow management00 Ratings10.01 Ratings
    Territory management00 Ratings10.01 Ratings
    Opportunity management00 Ratings10.01 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings10.01 Ratings
    Contract management00 Ratings10.01 Ratings
    Quote & order management00 Ratings10.01 Ratings
    Interaction tracking00 Ratings10.01 Ratings
    Channel / partner relationship management00 Ratings10.01 Ratings
    Customer Service & Support
    Comparison of Customer Service & Support features of Microsoft Planner and servis
    Feature
    Microsoft Planner
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Case management00 Ratings10.01 Ratings
    Call center management00 Ratings10.01 Ratings
    Help desk management00 Ratings10.01 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of Microsoft Planner and servis
    Feature
    Microsoft Planner
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Lead management00 Ratings10.01 Ratings
    Email marketing00 Ratings10.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of Microsoft Planner and servis
    Feature
    Microsoft Planner
    -
    Ratings
    servis
    10.0
    1 Ratings
    26% above category average
    Task management00 Ratings10.01 Ratings
    Billing and invoicing management00 Ratings10.01 Ratings
    Reporting00 Ratings10.01 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of Microsoft Planner and servis
    Feature
    Microsoft Planner
    -
    Ratings
    servis
    10.0
    1 Ratings
    27% above category average
    Forecasting00 Ratings10.01 Ratings
    Pipeline visualization00 Ratings10.01 Ratings
    Customizable reports00 Ratings10.01 Ratings
    Customization
    Comparison of Customization features of Microsoft Planner and servis
    Feature
    Microsoft Planner
    -
    Ratings
    servis
    10.0
    1 Ratings
    27% above category average
    Custom fields00 Ratings10.01 Ratings
    Custom objects00 Ratings10.01 Ratings
    Scripting environment00 Ratings10.01 Ratings
    API for custom integration00 Ratings10.01 Ratings
    Security
    Comparison of Security features of Microsoft Planner and servis
    Feature
    Microsoft Planner
    -
    Ratings
    servis
    10.0
    1 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.01 Ratings
    Role-based user permissions00 Ratings10.01 Ratings
    Social CRM
    Comparison of Social CRM features of Microsoft Planner and servis
    Feature
    Microsoft Planner
    -
    Ratings
    servis
    10.0
    1 Ratings
    28% above category average
    Social data00 Ratings10.01 Ratings
    Social engagement00 Ratings10.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of Microsoft Planner and servis
    Feature
    Microsoft Planner
    -
    Ratings
    servis
    10.0
    1 Ratings
    28% above category average
    Marketing automation00 Ratings10.01 Ratings
    Compensation management00 Ratings10.01 Ratings
    Platform
    Comparison of Platform features of Microsoft Planner and servis
    Feature
    Microsoft Planner
    -
    Ratings
    servis
    6.0
    1 Ratings
    24% below category average
    Mobile access00 Ratings6.01 Ratings
    Best Alternatives
    Microsoft Plannerservis
    Small Businesses
    Todoist
    Score9.3 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    Google Tasks
    Score8.4 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Google Tasks
    Score8.4 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Microsoft Plannerservis
    Likelihood to Recommend
    7.8
    (28 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    10.0
    (2 ratings)
    -
    (0 ratings)
    Usability
    8.0
    (12 ratings)
    10.0
    (1 ratings)
    User Testimonials
    Microsoft Plannerservis
    Likelihood to Recommend
    Microsoft
    There are a few examples where MS Planner would be suitable for employees at a mature organization. In my opinion, if you have Outlook or Teams, you already have built-in calendars and to-do lists. If you need a project management tool, you have two options: either pay for MS Project or use an alternative tool like Monday, Asana, or Jira. Regardless, their free versions are much more sophisticated than Microsoft's (MS Planner). Any team wishing to put together a halfway-decent project management board will need to look elsewhere, as MS Planner is only suitable for a personal to-do list.
    Incentivized
    Read full review
    servis.ai
    FreeAgent CRM allows a sales professional to be on top of their pipeline, sales funnel, activity, and projections! It's easy to use, easy to understand, and easy to navigate. It's very customizeable to your organization liking and organizations needs.
    Incentivized
    Read full review
    Pros
    Microsoft
    • I love the ability to tag and untag others as needed
    • I love the ability to customize the tag labels and that there are so many options
    • I love the ability to add comments and it notifies the others tagged in the task
    • I love that the task description can be changed as needed without notification to others assigned to the task
    Incentivized
    Read full review
    servis.ai
    • Pipeline View
    • Task Management
    • Sales Funnel Evaluation
    • Sales Projection
    Incentivized
    Read full review
    Cons
    Microsoft
    • Would be nice to see a calendar view instead of a list view
    • Permissions aren't configurable, anyone can delete any task at any time and there is no recycle bin
    • Notifications aren't great, you have to be attached as an owner to a task to see comments and be notified of changes, and even then notifications aren't shown for a lot of things
    Incentivized
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    servis.ai
    • Emailing compatibility from the platform
    • Calling compatibility from the platform
    • A more automated Task logging process
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    It is a very useful tool that brings teams in sync with one another. The integration with other Microsoft products makes it an obvious choice because you don't have to purchase a license for a completely different tool that doesn't have cross-functional capabilities with the software you already use on a daily basis.
    Incentivized
    Read full review
    servis.ai
    No answers on this topic
    Usability
    Microsoft
    The board-and-bucket layout makes it easy to organize tasks, track progress, and prioritize work at a glance, even for first-time users. I also appreciate how Planner seamlessly integrates with tools like Teams, Outlook, and SharePoint, enabling users to collaborate, schedule tasks, and access their plans without needing to switch platforms. I also like how it’s accessible not only on desktops, but also on mobile devices.
    Incentivized
    Read full review
    servis.ai
    It's easy to use, very customizable, and very effective!
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    Many areas of the company still use Trello to organize their activities and tasks, but gradually Microsoft Planner must replace the activities. Users are often "attached" to familiar technologies, but Office 365 takes advantage of the more organized use of the tools. This year we will not renew the Trello contract.
    Read full review
    servis.ai
    I have not used previous CRMS.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • In my experience, productivity is negatively impacted because assigning subtasks aren't clear on Microsoft Planner
    • Managers aren't able to track direct reports' tasks across multiple boards -- leading to poor visibility for us
    • Notifications aren't always sent to inbox, so you rely on people's own project management skills to follow the communication on tasks they're assigned to. In my experience, this leads to missed deadlines impacting customer relationships.
    Incentivized
    Read full review
    servis.ai
    • FreeAgent CRM has allowed me to be on top of my pipeline, which has led to countless closed deals.
    • FreeAgent CRM has given me the understanding of my true activity, allowing for me to make adjustments to my sales processes, leading to more sales.
    • FreeAgent CRM has allowed me to be on top of the larger enterprises and has led to closed deals with larger accounts.
    Incentivized
    Read full review
    ScreenShots