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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Remote Desktop Services

    Score7.7 out of 10
    N/ARemote Desktop Services from Microsoft is virtual desktop and remote user session technology.N/A

    VMware Workstation Pro

    Score8 out of 10
    N/AVMware Workstation Pro is virtualization software which allows running multiple x86-based operating systems on one PC. Users can run Windows, Linux and BSD virtual machines on a Windows or Linux desktop.N/A
    Pricing
    Remote Desktop ServicesVMware Workstation Pro
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Remote Desktop ServicesVMware Workstation Pro
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Community Pulse
    Remote Desktop ServicesVMware Workstation Pro
    Considered Both Products
    Microsoft
    No answer on this topic
    VMware by Broadcom
    No answer on this topic
    Key User Insights
    Would buy again
    100%
    Would buy again
    8 Answers
    95%
    Would buy again
    18 Answers
    Delivers good value for the price
    100%
    Delivers good value for the price
    8 Answers
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    88%
    Happy with the feature set
    7 Answers
    95%
    Happy with the feature set
    18 Answers
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    6 Answers
    91%
    Lived up to sales and marketing promises
    10 Answers
    Implementation went as expected
    88%
    Implementation went as expected
    7 Answers
    100%
    Implementation went as expected
    19 Answers
    Features
    Remote Desktop ServicesVMware Workstation Pro
    Remote Administration
    Comparison of Remote Administration features of Remote Desktop Services and VMware Workstation Pro
    Feature
    Remote Desktop Services
    4.6
    5 Ratings
    53% below category average
    VMware Workstation Pro
    -
    Ratings
    Screen sharing8.25 Ratings00 Ratings
    File transfer4.65 Ratings00 Ratings
    Instant message1.01 Ratings00 Ratings
    Secure remote access with Smart Card authentication6.02 Ratings00 Ratings
    Access to sleeping/powered-off computers1.12 Ratings00 Ratings
    Over-the-Internet remote session6.85 Ratings00 Ratings
    Initiate remote control from mobile3.64 Ratings00 Ratings
    Remote management of servers & workstations8.24 Ratings00 Ratings
    Remote Active Directory® management8.64 Ratings00 Ratings
    Centralized management dashboard2.23 Ratings00 Ratings
    Session record2.23 Ratings00 Ratings
    Monitoring and Alerts3.13 Ratings00 Ratings
    Server Virtualization
    Comparison of Server Virtualization features of Remote Desktop Services and VMware Workstation Pro
    Feature
    Remote Desktop Services
    -
    Ratings
    VMware Workstation Pro
    7.7
    29 Ratings
    5% below category average
    Virtual machine automated provisioning00 Ratings9.222 Ratings
    Management console00 Ratings6.624 Ratings
    Live virtual machine backup00 Ratings7.322 Ratings
    Live virtual machine migration00 Ratings6.021 Ratings
    Hypervisor-level security00 Ratings9.521 Ratings
    Best Alternatives
    Remote Desktop ServicesVMware Workstation Pro
    Small Businesses
    N-able Take Control
    Score7.2 out of 10
    Proxmox VE
    Score9.2 out of 10
    Medium-sized Companies
    Remote Desktop Manager
    Score9.6 out of 10
    VMware vSOM (discontinued)
    Score10 out of 10
    Enterprises
    BeyondTrust Privileged Remote Access
    Score9.1 out of 10
    IBM PowerVM
    Score9.6 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Remote Desktop ServicesVMware Workstation Pro
    Likelihood to Recommend
    7.8
    (20 ratings)
    7.7
    (30 ratings)
    Likelihood to Renew
    6.0
    (1 ratings)
    9.0
    (1 ratings)
    Usability
    8.4
    (5 ratings)
    8.0
    (4 ratings)
    Performance
    5.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    3.0
    (1 ratings)
    7.7
    (2 ratings)
    Ease of integration
    5.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Remote Desktop ServicesVMware Workstation Pro
    Likelihood to Recommend
    Microsoft
    This is well-suited if you need to log in to a remote machine on occasion to make updates or change configurations. It is also good for a production environment or for environments where people need to log in to use common applications, so you don't need to install the application on each individual client.
    Incentivized
    Read full review
    VMware by Broadcom
    I would not recommend using a VM as a complete replacement for your everyday driver, but I would recommend
    it for testing. One way that I use Workstation Pro is with testing GPO's. I can
    make a change to a user or computer GPO, take a snapshot, reboot the computer
    to pull the GPO, see if it worked. If it didn't, I revert to the last snapshot before the GPO was pulled, make some changes to the GPO again, and test on the test VM. The same style
    of testing can be used with creating and changing scripts for computer changes.
    We have a whole computer setup script that installs software and changes a ton
    of settings. On a VM you can test over and over to make sure the script runs
    how you want it to and revert if you didn't like the script outcome. Especially
    handy with software installs, so you don't have to wait for a program to
    uninstall and then edit the script and run the script again. Using snapshots save me so much time in testing!
    Incentivized
    Read full review
    Pros
    Microsoft
    • When you connect with RDS, everything looks and feels (and is) exactly like you're sitting at that desktop. This is great for us and for users.
    • You can sign in with RDS and the desktop will be the same as when you left it (if you choose to set it up that way).
    • Although they take some setup, RemoteApps are a very handy way to let users access a program without requiring them to actually connect to a remote desktop on the server.
    Incentivized
    Read full review
    VMware by Broadcom
    • It provides a great remote access tool for accessing and managing servers in virtual environment. With the security risks surround remote desktop this provides a good alternative to do the same functions.
    • The app itself is very lightweight and easy to install/maintain.
    • Sandbox testing can be a time consuming thing to setup and do. Workstation makes this easy to create, use, and put away. This make you more willing to put new things in the sandbox and test them before production usage.
    • The cost of workstation is very affordable for the functionality that you get and you can try it for free before you buy it.
    • We use it to run apps that can be difficult to setup or conflict with other apps. We just spin this app VM up run it, and then shut it back down. The startup and shutdown is very quick.
    Incentivized
    Read full review
    Cons
    Microsoft
    • Remote Desktop Services currently does not support multiple monitors on the terminal server. Unlike other applications such as Teamviewer, there's no feature to toggle between multiple screens even if they were connected to the terminal server.
    • Remote Desktop Services should provide an option to scale up or down the screen size after a connection is established. Currently you can only adjust the screen size prior to a connection is established. So you'll have to take a best guess at what display screen resolution will fit best on your screen.
    • Remote Desktop Services should offer some kind of menu to send special key strokes like Ctrl+Alt+Del to the terminal server. Currently the substitute for that particular combination is Ctrl+Alt+End. But I have yet to discover a replacement for other combination keystrokes such as Alt+PrintScrn.
    Incentivized
    Read full review
    VMware by Broadcom
    • At the moment, it's incompatible with Microsoft's HyperVM, which is used in Docker and the Linux Subsystem on Windows 2 (WSL 2).
    • VMware shared files sometimes stop working and need to be reset.
    • 3D support is limited to Windows and only certain scenarios.
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    No answers on this topic
    VMware by Broadcom
    It's a solid product, and if they make it compatible with HyperVM (WSL, Docker, etc.) it would be great
    Incentivized
    Read full review
    Usability
    Microsoft
    The initial setup for Remote Desktop Services is complex, and licensing is costly. Each user connects to their virtual desktop hosted by a single server or group of servers, so a change or issue with servers quickly impacts every single user at the same time. Aside from that, users appreciate seeing their same personal desktop from any device or geographical location.
    Incentivized
    Read full review
    VMware by Broadcom
    It is well documented since it is a long actor in the virtualization scene. Easy to use for most user cases. Pretty much not maintenance on the software besides the occasional software updates and/or compatibility issues from time to time.
    Incentivized
    Read full review
    Performance
    Microsoft
    There are some third party tools available that allow you to manage multiple connections.
    Incentivized
    Read full review
    VMware by Broadcom
    No answers on this topic
    Support Rating
    Microsoft
    As with any Microsoft Server product, support for Remote Desktop Services requires a paid support package. These are license-based and very costly, on top of the already costly product licensing. Microsoft's licensing is complicated to begin with, so setting up licensing alone essentially requires a licensing expert's counsel. There is community documentation and support available on Microsoft websites, as well as community websites.
    Incentivized
    Read full review
    VMware by Broadcom
    I haven't had to call VMware Workstation support. The majority of the time, whenever I have a problem, I can perform an online search and find the answers I need. Online forums and users with similar situations are generally sufficient to answer any questions I have had, though, from previous experience at another company, their support is outstanding and responsive to circumstances. However, that is generally for a paid support contract and should be expected when you are paying for that support.
    Incentivized
    Read full review
    Alternatives Considered
    Microsoft
    We selected Remote Desktop Services based upon price alone. Other solutions on the market are significantly more expensive, but if your company can foot the bill you should seriously consider products that have been on the market for longer. The lack of an ability to easily upgrade farm servers has been a challenge for us - although it is still faster than updating an application on 2000+ machines. The lack of a centralized management console in 2008 R2 is also challenging, but you get by with the tools available to you. If you don't have the money to spend on Citrix or VMWare Horizon, Remote Desktop Services is a decent replacement.
    Incentivized
    Read full review
    VMware by Broadcom
    VMware ESXi is more enterprise based whereas VMware Workstation offers capabilities at a lower cost and smaller scale. VMware Workstation Pro is also user friendly and easy to install. It can be utilized on a regular desktop system as the name implies. It helps with also demonstrations when needed to clients without having bulky hardware every time.
    Incentivized
    Read full review
    Return on Investment
    Microsoft
    • Allowed remote users access from home
    • Shared file access for multipolar users from a centralized location
    • Cost to add additional users when maxed out
    • Purchase multiple licenses for programs to run in virtual machines. Or unable to run on a virtual machine
    Incentivized
    Read full review
    VMware by Broadcom
    • When updating multiple VM's, this is a much quicker option vs trying to either RDP to them or console using Vcenter
    • We are required to run a VM locally for certain tasks, and this has been the most effective way to use it
    • The ability to manage a VM without having to worry about the console freezing up helps with management
    Incentivized
    Read full review
    ScreenShots