Microsoft System Center Operations Manager (SCOM) vs. Retrace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft System Center Operations Manager (SCOM)
Score 7.2 out of 10
N/A
Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.N/A
Retrace
Score 8.0 out of 10
N/A
Retrace (formerly APM+) is a lightweight Application Performance Management solution. Retrace gives developers continuous, real-time analysis through a combination of code-level visibility with in-line log and error data. Retrace helps identify top performance offenders by analyzing top page requests, top SQL queries, and top external web services.
$99
up to 3 servers, 500,000 traces, and 1,000,000 logs
Pricing
Microsoft System Center Operations Manager (SCOM)Retrace
Editions & Modules
No answers on this topic
Essentials
$99
up to 3 servers, 500,000 traces, and 1,000,000 logs
Standard
249+
2,000,000+ traces and 5,000,000+ logs
Enterprise
Custom
Customer number of traces and logs
Offerings
Pricing Offerings
Microsoft System Center Operations Manager (SCOM)Retrace
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is based on trace and log usage.
More Pricing Information
Community Pulse
Microsoft System Center Operations Manager (SCOM)Retrace
Considered Both Products
Microsoft System Center Operations Manager (SCOM)
Chose Microsoft System Center Operations Manager (SCOM)
I strongly believe, SolarWinds is the leader in monitoring and managing everything/anything network related, not saying Microsoft can't develop SCOM to beat SolarWinds, but Microsoft really needs to step back and figure out how far they want to take SCOM and what's the end goal …
Retrace

No answer on this topic

Top Pros
Top Cons
Features
Microsoft System Center Operations Manager (SCOM)Retrace
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Microsoft System Center Operations Manager (SCOM)
6.1
22 Ratings
22% below category average
Retrace
-
Ratings
Application monitoring5.020 Ratings00 Ratings
Database monitoring9.022 Ratings00 Ratings
Threshold alerts10.022 Ratings00 Ratings
Predictive capabilities2.020 Ratings00 Ratings
Application performance management console3.019 Ratings00 Ratings
Collaboration tools6.017 Ratings00 Ratings
Out-of-the box templates to monitor applications4.020 Ratings00 Ratings
Application dependency mapping and thresholding4.018 Ratings00 Ratings
Virtualization monitoring7.020 Ratings00 Ratings
Server availability and performance monitoring10.021 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.021 Ratings00 Ratings
IT Asset Discovery5.018 Ratings00 Ratings
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User Ratings
Microsoft System Center Operations Manager (SCOM)Retrace
Likelihood to Recommend
8.0
(25 ratings)
8.0
(2 ratings)
Support Rating
7.3
(8 ratings)
-
(0 ratings)
User Testimonials
Microsoft System Center Operations Manager (SCOM)Retrace
Likelihood to Recommend
Microsoft
More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
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Stackify
If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
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Pros
Microsoft
  • Allows us to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.
  • A flexible and powerful interface with active alerting covering domain controllers, SQL servers, etc...
  • Allows you to customize your views and workspaces for specific tasks and needs.
  • Reporting is powerful and flexible.
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Stackify
  • Integration of performance management with log management so you get the parameters sent
  • In-line log and error data in trace
  • Integration of error and log data, so in one click you can see all the logs recorded when an error was thrown
  • Very reasonably priced
Read full review
Cons
Microsoft
  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
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Stackify
  • To set up the fields that APM Plus monitors, you need to map each field area on each document.
  • APM Plus could use a way to link the documents back into the finance or business software so you can find the document under the PO, Sales Order, Invoice, etc.
  • APM Plus setup is only for the professionals. There are many areas that need tweaking on setup, having a better default setup would lessen the learning curve to set it up for use.
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Support Rating
Microsoft
Hard to get support. The product is not being actively developed anymore, so it is hard to get new features for the product.
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Stackify
No answers on this topic
Alternatives Considered
Microsoft
We used Altiris and WSUS and in the beginning Altiris had the better admin interface than SCOM, but it is no longer the case as SCOM has refined their admin interface. Altiris still has better and more robust group assignments for management roles and those two other tools can better manage non Windows OS devices than SCOM but for a large enterprise Windows shop, if you can afford it, SCOM is the way to go.
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Stackify
It is a very impressive tool which doesn't overwhelm you with unnecessary data. They have combination of tools that haven't seen by any other company which makes it a very powerful tool
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Return on Investment
Microsoft
  • It has allowed us to provide an Enterprise Event/Alert management solution to the Global company
  • It has taken a long time to get it to provide valuable alerts and information, lots of user resources and investment.
  • It assists with 24/7 monitoring and out of hours support
Read full review
Stackify
  • APM Plus has freed up users from having to manually attach documents to each place they are sending it. APM Plus will do it automatically.
  • APM Plus provides a searchable archive to re-visit sent documents with customers and vendors. Having to reprint a document you risk the potential that something has changed since it was last printed.
  • APM Plus does need IT staff for adjustments and to review sending problems. Not for an average user.
Read full review
ScreenShots

Retrace Screenshots

Screenshot of Detailed stack trace with inline error and logsScreenshot of Web Apps Dashboard:
The Apps Page gives you a high-level overview of all applications found and monitored across all servers in each environment. Click on any app to take you to the App Dashboard to view more information for a particular app.Screenshot of Apps Dashboard:
The App Dashboard is a powerful monitoring and troubleshooting perspective that gives you a view of application health across one or more environments.Screenshot of Performance (APM+) Dashboard:
The Performance section will give you a report of how well the application is performing overall, as perceived by your users.  A graph will allow you to view all requests by Satisfaction by viewing "Fast", "Sluggish", "Too Slow", or "Failed" types of requests.  Another report includes graphs of HTTP Error%, Satisfaction Score%, and Page Load Time.  Lastly, you will have the ability to sort each page request of your App by different categories: Satisfaction, Slowest page, Failed pages, pages hit, and total load time.  By clicking on an individual page a Performance Details page with further information about that specific page's health, performance, and errors will be displayed.Screenshot of Performance Traces:
One of the ways we strive to deliver relevant insights is to only collect traces around interesting requests. Some examples of these request types that are interesting would be faster than normal, slower than normal, new web requests, requests introducing new SQL, requests introducing new exceptions, or abnormal satisfaction scores. Under performing requests will be profiled more often than fast requests. As long as the app is getting steady traffic Retrace should be saving a trace every 5 to 15 minutes.Screenshot of Errors Dashboard:
From the Errors Dashboard, you can get an overview of all the exceptions of all your applications across different environments. It gives you a central location to view details about your errors.