Microsoft System Center Operations Manager (SCOM) vs. Retrace

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Microsoft System Center Operations Manager (SCOM)
Score 7.9 out of 10
N/A
Microsoft's System Center Operations Manager (SCOM) is a monitoring and application performance management option, with the core datacenter and cloud-based systems monitoring.N/A
Retrace
Score 8.0 out of 10
N/A
Retrace (formerly APM+) is a lightweight Application Performance Management solution. Retrace gives developers continuous, real-time analysis through a combination of code-level visibility with in-line log and error data. Retrace helps identify top performance offenders by analyzing top page requests, top SQL queries, and top external web services.
$99
up to 3 servers, 500,000 traces, and 1,000,000 logs
Pricing
Microsoft System Center Operations Manager (SCOM)Retrace
Editions & Modules
No answers on this topic
Essentials
$99
up to 3 servers, 500,000 traces, and 1,000,000 logs
Standard
249+
2,000,000+ traces and 5,000,000+ logs
Enterprise
Custom
Customer number of traces and logs
Offerings
Pricing Offerings
Microsoft System Center Operations Manager (SCOM)Retrace
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional DetailsPricing is based on trace and log usage.
More Pricing Information
Community Pulse
Microsoft System Center Operations Manager (SCOM)Retrace
Considered Both Products
Microsoft System Center Operations Manager (SCOM)
Chose Microsoft System Center Operations Manager (SCOM)
I strongly believe, SolarWinds is the leader in monitoring and managing everything/anything network related, not saying Microsoft can't develop SCOM to beat SolarWinds, but Microsoft really needs to step back and figure out how far they want to take SCOM and what's the end goal …
Retrace

No answer on this topic

Top Pros
Top Cons
Features
Microsoft System Center Operations Manager (SCOM)Retrace
Application Performance Management
Comparison of Application Performance Management features of Product A and Product B
Microsoft System Center Operations Manager (SCOM)
8.8
22 Ratings
Retrace
-
Ratings
Application monitoring9.020 Ratings00 Ratings
Database monitoring9.322 Ratings00 Ratings
Threshold alerts10.022 Ratings00 Ratings
Predictive capabilities7.519 Ratings00 Ratings
Application performance management console7.919 Ratings00 Ratings
Collaboration tools8.917 Ratings00 Ratings
Out-of-the box templates to monitor applications9.020 Ratings00 Ratings
Application dependency mapping and thresholding7.718 Ratings00 Ratings
Virtualization monitoring9.220 Ratings00 Ratings
Server availability and performance monitoring9.621 Ratings00 Ratings
Server usage monitoring and capacity forecasting8.021 Ratings00 Ratings
IT Asset Discovery9.218 Ratings00 Ratings
User Ratings
Microsoft System Center Operations Manager (SCOM)Retrace
Likelihood to Recommend
8.9
(25 ratings)
7.3
(3 ratings)
Support Rating
7.6
(18 ratings)
7.3
(2 ratings)
User Testimonials
Microsoft System Center Operations Manager (SCOM)Retrace
Likelihood to Recommend
Microsoft
More appropriate for:
  • Pure Microsoft ecosystem environments (Windows Server and SQL server) and the most common Linux and UNIX platforms.
  • Environments where cost is less of a factor than settling on a single platform for monitoring
  • Environments where the administrators are familiar with the setup and installation of SCOM.
Less appropriate for:
  • Pure UNIX/Linux shops, especially versions not supported out of the box by SCOM.
  • Shops that cannot afford the engagement to setup/configure and maintain on a continuous basis.
  • Shops that cannot dedicate personnel to the care and feeding of SCOM, especially when supporting larger environments.
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Stackify
If I need to change a logo design on the invoice, the new logo is slightly larger or smaller so the type below the logo is in a different area than before. In this case, you would need to load the new version of the document into APM Plus and redo the mapping of the field areas to properly grab the information needed to process the document. Without doing this, the document could fail or go to the wrong archive based on the fields.
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Pros
Microsoft
  • Allows us to visualize our systems in a single interface and see the status of health as well as relevant performance metrics.
  • A flexible and powerful interface with active alerting covering domain controllers, SQL servers, etc...
  • Allows you to customize your views and workspaces for specific tasks and needs.
  • Reporting is powerful and flexible.
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Stackify
  • It combines code profiling with application logger.
  • It is safe for production usage.
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Cons
Microsoft
  • One of the biggest drawbacks to SCOM is the sheer scope and complexity of the system. This can be a pro and a con. The system is very customizable, what you put into it is what you'll get out of it. That said, the learning curve is fairly steep. An organization needs to be committed to putting time and resources into SCOM to get the most out of it. I've heard stories from colleagues of several different companies that invested in SCOM and then abandoned it due to the excessive time and care required.
  • SCOM is expensive. Not only is the enterprise licensing costly, SCOM requires it's own servers, operational and warehouse databases to be maintained.
  • The OOB SCOM reports are a bit clunky and feel outdated.
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Stackify
  • Need to improve their mobile support
  • Documentation improvment
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Support Rating
Microsoft
We are very pleased with the support provided by the Microsoft System Center Operations Manager team. At first, we were quite hesitant to contact support, but the support team showed a very proactive approach and helped with a bunch of issues which would be much harder to overcome on our own, especially when deploying the platform for the first time.
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Stackify
Submitting a ticket to Stackify Retrace support team is very easy and the response is always within a few hours. In case of some serious problems they are able to provide assistance coming directly from one of their developers what decreases significantly the amount of time needed to figure out what is causing the issue.
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Alternatives Considered
Microsoft
We used Altiris and WSUS and in the beginning Altiris had the better admin interface than SCOM, but it is no longer the case as SCOM has refined their admin interface. Altiris still has better and more robust group assignments for management roles and those two other tools can better manage non Windows OS devices than SCOM but for a large enterprise Windows shop, if you can afford it, SCOM is the way to go.
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Stackify
APM Plus does a better job of archiving documents than DocSend and makes it easier to find the documents when you need them. DocSend seemed to be more of a marketing tool than a business tool. APM Plus is all business and consistently does what you need on a daily basis. We selected APM Plus because of the great support on setup and after implementation. They are always ready to help.
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Return on Investment
Microsoft
  • It has allowed us to provide an Enterprise Event/Alert management solution to the Global company
  • It has taken a long time to get it to provide valuable alerts and information, lots of user resources and investment.
  • It assists with 24/7 monitoring and out of hours support
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Stackify
  • We shorten the time we fix app issues
  • We spend a lot less time digging through data
  • We can be proactive and see issues as they are trending before the completely explode
  • I have APM on all production servers so I can catch issues as they happen
  • I no longer get 2000 email on an issue but rather one full of data
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