Microsoft System Center Service Manager vs. Serviceaide Intelligent Service Management (former CA Cloud Service Management)
Microsoft System Center Service Manager vs. Serviceaide Intelligent Service Management (former CA Cloud Service Management)
Product | Rating | Most Used By | Product Summary | Starting Price |
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Microsoft System Center Service Manager | N/A | Microsoft System Center Service Manager is an integrated platform that is designed for automating and adapting IT Service Management best practices to an organization’s requirements. The platform includes built-in processes for incident and problem resolution, change control and asset lifecycle management. | N/A | |
Serviceaide Intelligent Service Management (former CA Cloud Service Management) | N/A | Serviceaide Intelligent Service Management is an ITSM solution acquired by Serviceaide from their partner CA Technologies (now a Broadcom company) in October 2016. The product is based on the former CA Cloud Service Management product. | N/A |
Microsoft System Center Service Manager | Serviceaide Intelligent Service Management (former CA Cloud Service Management) | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Microsoft System Center Service Manager | Serviceaide Intelligent Service Management (former CA Cloud Service Management) | |
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Top Pros | No answers on this topic | |
Top Cons |
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Incident and problem management |
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ITSM asset management |
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Change management |
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Microsoft System Center Service Manager | Serviceaide Intelligent Service Management (former CA Cloud Service Management) | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Ivanti Neurons for ITSM Score 9.2 out of 10 | Ivanti Neurons for ITSM Score 9.2 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Microsoft System Center Service Manager | Serviceaide Intelligent Service Management (former CA Cloud Service Management) | |
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Likelihood to Recommend | 8.8 (7 ratings) | - (0 ratings) |
Support Rating | 8.9 (2 ratings) | - (0 ratings) |
Microsoft System Center Service Manager | Serviceaide Intelligent Service Management (former CA Cloud Service Management) | |
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Likelihood to Recommend | Microsoft | Serviceaide No answers on this topic |
Pros | Microsoft | Serviceaide No answers on this topic |
Cons | Microsoft | Serviceaide No answers on this topic |
Support Rating | Microsoft | Serviceaide No answers on this topic |
Alternatives Considered | Microsoft | Serviceaide No answers on this topic |
Return on Investment | Microsoft | Serviceaide No answers on this topic |
ScreenShots |