Microsoft System Center Suite is a family of IT management software for network monitoring, updating and patching, endpoint protection with anti-malware, data protection and backup, ITIL- structured IT service management, remote administration and more.
It is available in two editions: standard and datacenter. Datacenter provides unlimited virtualization for high density private clouds, while standard is for lightly or non-virtualized private cloud workloads.
$1,323
per month
SysAid
Score 8.0 out of 10
Mid-Size Companies (51-1,000 employees)
SysAid is presented as comprehensive ITSM platform with generative AI baked into every element of service management. With a fully conversational experience wrapped into the UI, SysAid aims to empower organizations to unleash their full potential for productivity.
N/A
Pricing
Microsoft System Center
SysAid
Editions & Modules
Standard Edition
$1323
Datacenter Edition
$3607
No answers on this topic
Offerings
Pricing Offerings
Microsoft System Center
SysAid
Free Trial
No
Yes
Free/Freemium Version
No
No
Premium Consulting/Integration Services
No
Yes
Entry-level Setup Fee
No setup fee
Required
Additional Details
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SysAid Copilot is available as an add-on for any plan. It bakes generative AI into every aspect of service management.
SysAid is far better than any of the other help desk ticketing systems that I have used. The tickets are well laid out and easy to create. We use the on-premise version of SysAid and the system is very fast in comparison to some other systems I've used.
SysAid has more function and it is more adaptable to business necessities. The option of SLA managing help to maintenance the end-users satisfaction and do measurable technician work. The tickets auto assignation is a very important option that the system has integrated. The …
Sysaid was seen as a very strong service desk, which it is. A year in, we started with agile processes in our development teams, and sysaid could not provide us with what we needed in order to successfully implement across.
Microsoft System Center Configuration Manager.. SysAid is a lot more feature rich. I would say the access to SysAid via the web vs Microsoft System Center Configuration Manager via a local server helped a lot better. Microsoft System Center Configuration Manager was often slow …