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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Microsoft Viva Engage

    Score8.6 out of 10
    N/AMicrosoft Viva Engage, formerly Yammer, is used for private communication within organizations or between organizational members and pre-designated groups.

    $24

    per year per user

    SAP Jam

    Score10 out of 10
    N/ASAP Jam is a social network collaboration tool with integrated collaborative processes for knowledge, learning, and HR management. SAP Jam also includes capabilities for the entire sales, marketing, and customer service lifecycles.N/A
    Pricing
    Microsoft Viva EngageSAP Jam
    Editions & Modules
    Microsoft Viva Employee Communications and Communities
    $24
    per year per user
    Microsoft Viva Suite
    $144
    per year per user
    No answers on this topic
    Offerings
    Pricing Offerings
    Microsoft Viva EngageSAP Jam
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMicrosoft Viva Engage is also available in some Microsoft 365 packages.—
    More Pricing Information
    Community Pulse
    Microsoft Viva EngageSAP Jam
    Considered Both Products
    Microsoft
    No answer on this topic
    SAP
    Chose SAP Jam
    We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that …
    Incentivized
    Key User Insights
    Would buy again
    86%
    Would buy again
    19 Answers
    No answers on this topic
    Delivers good value for the price
    94%
    Delivers good value for the price
    17 Answers
    No answers on this topic
    Happy with the feature set
    95%
    Happy with the feature set
    21 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    100%
    Lived up to sales and marketing promises
    10 Answers
    No answers on this topic
    Implementation went as expected
    100%
    Implementation went as expected
    13 Answers
    No answers on this topic
    Features
    Microsoft Viva EngageSAP Jam
    Project Management
    Comparison of Project Management features of Microsoft Viva Engage and SAP Jam
    Feature
    Microsoft Viva Engage
    8.7
    46 Ratings
    12% above category average
    SAP Jam
    7.8
    3 Ratings
    1% above category average
    Task Management9.128 Ratings7.92 Ratings
    Gantt Charts8.815 Ratings8.01 Ratings
    Scheduling8.423 Ratings9.01 Ratings
    Workflow Automation8.623 Ratings8.01 Ratings
    Mobile Access8.843 Ratings8.03 Ratings
    Search8.343 Ratings8.03 Ratings
    Visual planning tools8.926 Ratings6.01 Ratings
    Communication
    Comparison of Communication features of Microsoft Viva Engage and SAP Jam
    Feature
    Microsoft Viva Engage
    8.6
    49 Ratings
    7% above category average
    SAP Jam
    7.0
    3 Ratings
    13% below category average
    Chat9.444 Ratings7.02 Ratings
    Notifications8.349 Ratings9.23 Ratings
    Discussions9.748 Ratings9.23 Ratings
    Surveys9.638 Ratings6.53 Ratings
    Internal knowledgebase9.338 Ratings9.33 Ratings
    Integrates with GoToMeeting7.314 Ratings6.01 Ratings
    Integrates with Gmail and Google Hangouts6.713 Ratings4.01 Ratings
    Integrates with Outlook8.632 Ratings5.01 Ratings
    File Sharing & Management
    Comparison of File Sharing & Management features of Microsoft Viva Engage and SAP Jam
    Feature
    Microsoft Viva Engage
    9.1
    42 Ratings
    12% above category average
    SAP Jam
    7.0
    3 Ratings
    14% below category average
    Versioning9.728 Ratings9.63 Ratings
    Video files9.436 Ratings7.33 Ratings
    Audio files9.334 Ratings7.53 Ratings
    Document collaboration9.135 Ratings6.02 Ratings
    Access control9.035 Ratings8.93 Ratings
    Advanced security features8.433 Ratings6.02 Ratings
    Integrates with Google Drive8.014 Ratings4.01 Ratings
    Device sync9.528 Ratings7.01 Ratings
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    Troop Messenger
    Score9.8 out of 10
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    Score9.8 out of 10
    Enterprises
    Cisco Business Edition 7000 (discontinued)
    Score9 out of 10
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    User Ratings
    Microsoft Viva EngageSAP Jam
    Likelihood to Recommend
    8.9
    (59 ratings)
    8.9
    (3 ratings)
    Likelihood to Renew
    9.0
    (11 ratings)
    4.0
    (1 ratings)
    Usability
    8.9
    (9 ratings)
    5.0
    (1 ratings)
    Availability
    8.0
    (1 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (1 ratings)
    -
    (0 ratings)
    Support Rating
    7.0
    (12 ratings)
    2.0
    (1 ratings)
    Online Training
    7.0
    (2 ratings)
    -
    (0 ratings)
    Implementation Rating
    8.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Microsoft Viva EngageSAP Jam
    Likelihood to Recommend
    Microsoft
    Yammer is great when you have a company culture that encourages friendly collaboration and communication. It can be a great supplement (but certainly not a substitute) for bonding and sharing ideas and thoughts. Certain channels can be really successful, too, like a channel where people can post dog pictures or something fun like that!
    Incentivized
    Read full review
    SAP
    When you need to create a private, secure space for individuals to collaborate or work on a project together, SAP Jam does a great job at bringing people together and giving them a space to work together in. There are also great ways to provide learning opportunities (including sharing webinars or other educational content)
    Incentivized
    Read full review
    Pros
    Microsoft
    • Providing a platform for social news in the company where "bottom up" topics can percolate freely across department
    • Social networking across the company where folks can divide their work into topics instead of teams
    • Basic collaboration within a group including document sharing with ability to pin documents to a team
    Incentivized
    Read full review
    SAP
    • Easy to setup.
    • Template-based group creation.
    • Permissions are either inherited or set at the group-level by group owners.
    Read full review
    Cons
    Microsoft
    • Although the social enterprise network works very well, there is room for some slight improvement - such as the ability to attract users. By being part of the Microsoft Office Suite, it is offered as an "add-on" and many overlook it and see it as unnecessary at first. It would be smart for Microsoft to sell it as its own product so it could gather more popularity as a "social network".
    • Giving an option to filter results could be better as well as giving an option to turn off the "recent activity" bar on the home page.
    Incentivized
    Read full review
    SAP
    • Multiple selection limitations
    • Error proofing in wrong command
    • Multiple time confirmation
    • Multiple time checkbox
    Incentivized
    Read full review
    Likelihood to Renew
    Microsoft
    Microsoft is dedicated to continual improvement on Yammer. They realize the value that Yammer brings to the table with their clients. In the short time that we have had Yammer implemented, we are just now beginning to see the strong impact it has on becoming more effective and efficient around collaboration.
    Read full review
    SAP
    We are moving toward other platforms that are meant more for virtual community, like Higher Logic. The customer support at SAP Jam is also lacking.
    Incentivized
    Read full review
    Usability
    Microsoft
    Overall easy to use and intuitive, although limited in the possibility to personalize layout and look & feel of a site. Some functionalities are not easy to use, like document editing, but some others are quick and effective (posts and tagging above all). Performance and responsiveness of the Yammer site is typically acceptable, in my experience.
    Read full review
    SAP
    It's an integrated platform that brings together a lot of different people from across the association to work on shared projects, etc. Given the various roles people play and the varying skill sets they bring to the table, the platform is fairly intuitive to use and easy to navigate around
    Incentivized
    Read full review
    Reliability and Availability
    Microsoft
    Very available
    Read full review
    SAP
    No answers on this topic
    Performance
    Microsoft
    It's a simple product but it does provide value.
    Read full review
    SAP
    No answers on this topic
    Support Rating
    Microsoft
    We have never had to use the support for Yammer. The tool works well and we have not come across any bugs. User Interface is simple and easy to use, similar to other forum type products, thereby removing the need for any extensive training. Team members are invited in and immediately are able to start using the tool.
    Incentivized
    Read full review
    SAP
    We have to submit requests multiple times to get a response and it often feels like they go into a black hole. Because we don't have anyone in house really supporting the back-end of the platform, we rely on SAP Jam's support and development teams to help solve problems and improve the platform for us.
    Incentivized
    Read full review
    Online Training
    Microsoft
    The training that Microsoft provides is very generic training for Yammer. I like the fact the training is short and easy to understand
    Read full review
    SAP
    No answers on this topic
    Implementation Rating
    Microsoft
    We organically implemented the product
    Read full review
    SAP
    No answers on this topic
    Alternatives Considered
    Microsoft
    Our team briefly used Salesforce.com's Chatter product before switching over to Yammer in 2012. While Chatter is essentially the same product as Yammer, it left much to be desired. Chatter's design was (and remains) clunky and difficult to navigate. Yammer is a simple, easy-to-use product that offers similar functionality as Salesforce's Chatter.
    Incentivized
    Read full review
    SAP
    We utilize many products in the SAP universe of solutions. Not only was JAM feature-rich and matched our company needs, but the tight integration with our other SAP product lines makes admin as well as usability seamless. While other competitors to JAM offer more features that rely on real-time, most of our use cases were asynchronous.
    Read full review
    Return on Investment
    Microsoft
    • My company is pleased with the positive impact Yammer has created departmentally and on an individual basis with work flow efficiency.
    • Adversely, most old and new employees are more familiar with SharePoint, causing the company to pay for training for all current and incoming employees.
    • As Yammer becomes more widely used, the need for training may diminish, which is where we will see our return on investment, as the product clearly provides a more effective form of file sharing and communication between employees and their department.
    Incentivized
    Read full review
    SAP
    • Automation in process
    • Ease of communication
    • Lack of change notification
    • Lack of multiple selection search
    Incentivized
    Read full review
    ScreenShots