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Strategy Analytics vs. Splunk IT Service Intelligence (ITSI)

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    Strategy Analytics

    Score8.4 out of 10
    N/AMicroStrategy Analytics is an enterprise business analytics and mobility platform. Key features include automatic big data analysis and reporting, data discovery and visualization, digital security credentials, and support for mobile devices.N/A

    Splunk IT Service Intelligence (ITSI)

    Score10 out of 10
    N/ASplunk supports IT operations analytics with the Splunk IT Service Intelligence premium offering, a software application available to subscribers to Splunk Cloud or Splunk Enterprise log analytics and SIEM platforms.N/A
    Pricing
    Strategy AnalyticsSplunk IT Service Intelligence (ITSI)
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    Strategy AnalyticsSplunk IT Service Intelligence (ITSI)
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoYes
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional DetailsMust contact sales team for pricing information.—
    More Pricing Information
    Community Pulse
    Strategy AnalyticsSplunk IT Service Intelligence (ITSI)
    Considered Both Products
    Strategy
    No answer on this topic
    Cisco
    No answer on this topic
    Key User Insights
    Would buy again
    No answers on this topic
    100%
    Would buy again
    24 Answers
    Delivers good value for the price
    No answers on this topic
    100%
    Delivers good value for the price
    19 Answers
    Happy with the feature set
    No answers on this topic
    100%
    Happy with the feature set
    24 Answers
    Lived up to sales and marketing promises
    No answers on this topic
    83%
    Lived up to sales and marketing promises
    15 Answers
    Implementation went as expected
    No answers on this topic
    100%
    Implementation went as expected
    20 Answers
    Features
    Strategy AnalyticsSplunk IT Service Intelligence (ITSI)
    BI Standard Reporting
    Comparison of BI Standard Reporting features of Strategy Analytics and Splunk IT Service Intelligence (ITSI)
    Feature
    Strategy Analytics
    10.0
    26 Ratings
    20% above category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Pixel Perfect reports10.023 Ratings00 Ratings
    Customizable dashboards10.023 Ratings00 Ratings
    Report Formatting Templates10.024 Ratings00 Ratings
    Ad-hoc Reporting
    Comparison of Ad-hoc Reporting features of Strategy Analytics and Splunk IT Service Intelligence (ITSI)
    Feature
    Strategy Analytics
    10.0
    24 Ratings
    22% above category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Drill-down analysis10.022 Ratings00 Ratings
    Formatting capabilities10.024 Ratings00 Ratings
    Integration with R or other statistical packages10.016 Ratings00 Ratings
    Report sharing and collaboration10.023 Ratings00 Ratings
    Report Output and Scheduling
    Comparison of Report Output and Scheduling features of Strategy Analytics and Splunk IT Service Intelligence (ITSI)
    Feature
    Strategy Analytics
    10.0
    23 Ratings
    20% above category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Publish to Web10.022 Ratings00 Ratings
    Publish to PDF10.023 Ratings00 Ratings
    Report Versioning10.020 Ratings00 Ratings
    Report Delivery Scheduling10.022 Ratings00 Ratings
    Delivery to Remote Servers10.05 Ratings00 Ratings
    Data Discovery and Visualization
    Comparison of Data Discovery and Visualization features of Strategy Analytics and Splunk IT Service Intelligence (ITSI)
    Feature
    Strategy Analytics
    10.0
    22 Ratings
    22% above category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Pre-built visualization formats (heatmaps, scatter plots etc.)10.020 Ratings00 Ratings
    Location Analytics / Geographic Visualization10.019 Ratings00 Ratings
    Predictive Analytics10.018 Ratings00 Ratings
    Pattern Recognition and Data Mining10.01 Ratings00 Ratings
    Access Control and Security
    Comparison of Access Control and Security features of Strategy Analytics and Splunk IT Service Intelligence (ITSI)
    Feature
    Strategy Analytics
    10.0
    21 Ratings
    16% above category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Multi-User Support (named login)10.019 Ratings00 Ratings
    Role-Based Security Model10.020 Ratings00 Ratings
    Multiple Access Permission Levels (Create, Read, Delete)10.020 Ratings00 Ratings
    Report-Level Access Control10.01 Ratings00 Ratings
    Single Sign-On (SSO)10.09 Ratings00 Ratings
    Mobile Capabilities
    Comparison of Mobile Capabilities features of Strategy Analytics and Splunk IT Service Intelligence (ITSI)
    Feature
    Strategy Analytics
    9.7
    19 Ratings
    22% above category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    Responsive Design for Web Access10.019 Ratings00 Ratings
    Mobile Application10.015 Ratings00 Ratings
    Dashboard / Report / Visualization Interactivity on Mobile10.019 Ratings00 Ratings
    Application Program Interfaces (APIs) / Embedding
    Comparison of Application Program Interfaces (APIs) / Embedding features of Strategy Analytics and Splunk IT Service Intelligence (ITSI)
    Feature
    Strategy Analytics
    10.0
    8 Ratings
    25% above category average
    Splunk IT Service Intelligence (ITSI)
    -
    Ratings
    REST API10.06 Ratings00 Ratings
    Javascript API10.07 Ratings00 Ratings
    iFrames10.05 Ratings00 Ratings
    Java API10.04 Ratings00 Ratings
    Themeable User Interface (UI)10.05 Ratings00 Ratings
    Customizable Platform (Open Source)10.06 Ratings00 Ratings
    Best Alternatives
    Strategy AnalyticsSplunk IT Service Intelligence (ITSI)
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    Cyfe
    Score4 out of 10
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    Medium-sized Companies
    Qlik Cloud Analytics (Qlik Sense)
    Score8.1 out of 10
    No answers on this topic
    Enterprises
    Sisense
    Score6.9 out of 10
    DX Spectrum
    Score7 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    Strategy AnalyticsSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    10.0
    (50 ratings)
    10.0
    (28 ratings)
    Likelihood to Renew
    9.9
    (27 ratings)
    8.2
    (2 ratings)
    Usability
    3.2
    (5 ratings)
    10.0
    (1 ratings)
    Availability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Performance
    9.0
    (2 ratings)
    -
    (0 ratings)
    Support Rating
    2.2
    (5 ratings)
    8.9
    (2 ratings)
    Online Training
    9.0
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    9.0
    (4 ratings)
    -
    (0 ratings)
    Configurability
    9.0
    (1 ratings)
    -
    (0 ratings)
    Data Sharing and Collaboration
    8.0
    (21 ratings)
    -
    (0 ratings)
    Data Sources
    8.8
    (21 ratings)
    -
    (0 ratings)
    Product Scalability
    9.0
    (2 ratings)
    -
    (0 ratings)
    Vendor post-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    10.0
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    Strategy AnalyticsSplunk IT Service Intelligence (ITSI)
    Likelihood to Recommend
    Strategy
    MSTR is great for any organization that is looking for a way to deliver complicated data in an uncomplicated way. From business teams to marketing and finance, several departments benefit from using MSTR to keep track of KPIs enabling teams to make optimizations along the way. MSTR provides great visual representations of data enabling team members to distill thousands of data points into easily digestible charts and graphs
    Incentivized
    Read full review
    Cisco
    Splunk ITSI is a great tool (and toolbox) for combining together numerous and varied monitoring regimes to bring more holistic analysis and reduce alert fatigue. By leveraging the Splunk ITSI service and KPI modeling regime, ecosystem telemetry can be turned into a more reliable, clearer, high-level perspective on the current state of your components and services.
    Read full review
    Pros
    Strategy
    • They sell the product well, and make promises you will actually believe
    • "checks the box" for most features a company would need. Doesn't actually deliver them though
    • They answer the phone in a timely manner. Can't answer your questions or provide support, but the queue time isn't bad
    • They have online documentation. It's not up to date, and likely doesn't reflect the version of software you are using, but hey... they can point to it.
    Read full review
    Cisco
    • Monitor hundreds of IT services by continuously tracking thousands of KPIs in a scalable way.
    • Quickly identify problem areas by a combination of default visualizations and ability to create custom dashboards.
    • Extremely configurable to effectively monitor nearly any KPI imaginable from Splunk.
    Incentivized
    Read full review
    Cons
    Strategy
    • The graph options are not as robust as an Excel user might want.
    • The metadata layer can sometimes be slower, and it takes a long time for reports to run.
    • Viewing the data feed entered can be cumbersome at times, in terms of validation with reports.
    Incentivized
    Read full review
    Cisco
    • ITSI really needs a robust splunk log ingestion infrastructure at its core
    • ITSI requires a great engineering team to build out the automated discovery and topology
    • Unless you use an API to build the topology, the view can quickly become static
    Incentivized
    Read full review
    Likelihood to Renew
    Strategy
    I would always choose to renew MicroStrategy as long as they lead the market in features, functionality and price. The support of MicroStrategy is timely and professional, I frequently get answers to my questions within 24 hours and normally have solutions within 48 hours. Training available for MicroStrategy completely covers everything required to be able to expertly use MicroStrategy and understand data warehousing.
    Incentivized
    Read full review
    Cisco
    We have replaced our monitoring platform with Splunk & ITSI, and with the success, it's seen at our organization thus far we would be hard-pressed to pivot to another tool. Frankly, our business partners and application teams love Splunk & ITSI.
    Read full review
    Usability
    Strategy
    The standard grid reporting could look more like the styling and object used for the Import and Visual Insight products. In addition, object properties almost seem to be hidden when first using the product. It's as if they are asking the engineers to only use the presets we make available...and, these presets are 10+ years old. On the positive side, Microstrategy seems to be the only product, not named Cognos, which can scale to Big Data. The product is "hackable" via the SDK or tricking the Intelligence Server to do uncommon things. The Microstrategy development team also seems to be very involved with their OEM partners; especially when it comes to features and enhancements. A large majority of the improvements we suggested have made it into the product or on the roadmap for future enhancements. Only suckas fall for the shiny objects from most other vendors; Microstrategy is really the only choice for Enterprise BI.
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    Cisco
    Splunk IT Service Intelligence (ITSI) is a platform with extended functionality and provides various functionalities which can be utilized to improve the efficiency and accuracy in analyzing the data and detecting the attacks.
    Read full review
    Reliability and Availability
    Strategy
    I've never had an issue with MicroStrategy not being available due to MicroStrategy application malfunction. It is very robust and only failures I've seen were due to user error or the platform the machine running the service failed some how.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Performance
    Strategy
    Being able to customize the performance based on the business need is extremely powerful. Proper configuration and understanding of the usage pattern is key, if the technical ability of the architect is not at top level, then the product will not be configured correctly which will lead to poor performance.
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Support Rating
    Strategy
    Good user community. Support team is available if you are under AMC. You get decent support after raising the support ticket. If it is product bug they will inform you and let you know which patch will resolve the same.
    Incentivized
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    Cisco
    During POC, pre-planning, and implementation, we have had interactions with numerous folks at Splunk. Everyone from sales & engineering to markets analysts to specific IT component SMEs, and a small professional services engagement to get started. They have all been exceptionally helpful and go above and beyond the call of duty. They actively reach out to ensure success is being realized and find ways to help proactively, instead of having to simply open support cases with the vendor.
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    Online Training
    Strategy
    I have attended many trainings offered by MicroStrategy; both distance and in-person training. I earned my CRD (Certified Report Developer) certification via the online training. I found the training to be well organized and concise. Overall I will definitely continue to increase my knowledge with MicroStrategy via the online training offering.
    Read full review
    Cisco
    No answers on this topic
    Implementation Rating
    Strategy
    We measured following KPI for the success
    • Increase in Business Feeds Loads
    • Reduction in Controllers Manual Work.
    • Conversion of Manual Work into Systematic Workflows.
    • Increase in Customer Spend
    • Reduction in Service costs
    • Reduction in time-to-market for new campaigns
    • Increase in cross sell and Up sell
    • Error reduction in customer Identification
    • Existing client retained
    Incentivized
    Read full review
    Cisco
    No answers on this topic
    Alternatives Considered
    Strategy
    Tableau is probably MicroStrategy Analytic's biggest competitor I've noticed over time, and I'm not sure why. Tableau only covers visualizations independently for each business user, which then creates the issues of every employee creating their own version of the data, and then you have 20 versions of the truth. A enterprise data warehouse and MicroStrategy's Visual Insight is a better method.
    Incentivized
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    Cisco
    Splunk has raised itself as a platform not just as a tool unlike other products in the market. If I talk about Moogsoft it also has similar capabilities but Splunk ITSI has more visibility and its GUI is making a different impact on the users. ServiceNow and Splunk are equally capable products however Splunk seems to have more tech-savvy people tools than ServiceNow.
    Incentivized
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    Scalability
    Strategy
    This software is extremely scaleable, one can add more core servers which performs as a load balancing. The configurations available to manage usage patterns and daily activity are as high a caliber as any other enterprise level software. This product can be installed on both a windows and unix platform allow for integration on a budget.
    Incentivized
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    Cisco
    No answers on this topic
    Return on Investment
    Strategy
    • MicroStrategy was helpful for reducing the amount of time we needed to spend number crunching large data sets, and in doing so, allowed me as the primary users to spend more time gleaning insights from the data that in turn informed our leadership team to make strategic decisions.
    • By creating numerous canned reports available to all members of the team through email distribution or basic access to the platform, we were able to reduce the time I spent showing people how to pull the data in Microsoft Excel by nearly 40% .
    • We ended up needing to make many changes to the way our DMP was feeding data into MicroStrategy due to incorrect reporting that caused complications in accounting and finance.
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    Cisco
    • Splunk ITSI has reduced the number of alerts exposed to our Network Operations Center by 100x while increasing the context around outages.
    • Splunk ITSI has increased the accuracy of our incident detection by leveraging the Event Analytics system to weigh the behavior of the many characteristics of each component together instead of independently.
    • Splunk ITSI has reduced our incident MTTR (mean time to restore) by detecting issues faster, presenting them more clearly, and surfacing the salient details about the underlying issue.
    Read full review
    ScreenShots