Mimecast Integrated Cloud Email Security vs. Palo Alto Networks Advanced URL Filtering vs. Zscaler Internet Access

Implementation is fast and easy. It takes care of a large number of email security needs, with an established knowledgeable support team any problem or issue can be resolved promptly. As a cloud native solution the portal is easy to use and intuitive. Email archive is a great established product that is well designed and means IT have access to historical data quickly, the search feature is great. We find that there are a number of email security products like outbound DLP and signature management tools that would be great additions to Mimecast, but their offerings are weak. Missed opportunity.

Incentivized

Because of it's complexity, Palo may not be well suited for a small organization that may not have dedicated networking staff. But for a mid to large-sized enterprise, Palo shines.

Incentivized

It's best suited for a distributed remote workforce, securing internet access for users from anywhere. Suitable for highly regulated industries, such as banking and Healthcare. Not a good fit for an organisation where most of its legacy is in an on-premises environment. Bandwidth-intensive industries like media/entertainment firms.

Incentivized

• Stop inbound malicious emails
• protect end users from clicking on infected links in emails
• Provide interactive end user training to improve cyber security awareness

Incentivized

• Threat Detection and Prevention (Malwares, Un-Authorized Access)
• Out of the box patterns for threat detection
• Built in and Updated identification patterns
• Unified Dashboard/Alerting on anomaly

Incentivized

• Single Pane of Glass Management - Everything is very easy to access and monitor the entire environment from an internet security perspective.
• Install Flexibility - We can and do install Zscaler Internet Access on both our client devices as well as our SD-WAN appliances and servers. This allows us to control internet security even on devices without an agent in our networks.

Incentivized

• Recent changes to the dashboard have meant you cannot see the portal in tab views, making use a little slow
• Outbound DLP rules are static and not as impressive as competitors on the market
• Reporting is extremely basic and limited top 20 results
• Email Signatures is impossible to use and a missed opportunity

Incentivized

• Steep learning curve
• The top-down URL filtering match can sometimes be tricky and requires some expertise in setting up the desired policy

Incentivized

• The logs feel kind of lack luster
• When issues are arising with SSL Inspection, logs show everything working despite end user experience
• Could use some kind of global find functionality or something that would allow you to search the entire configuration for matching URLs and the like

Incentivized

While Zscaler Internet Access (ZIA) delivers critical value in cloud security and RBI compliance, I rate renewal likelihood 7/10 due to evolving needs versus platform limitations. Below is my rationale:

Key Gaps:

1. Advanced Threat Costs:

ZIA’s add-ons (e.g., Advanced DLP, Sandboxing) incur 35%+ cost premiums – straining budgets as transaction volumes (UPI/iMobile) grow 50% YoY.

2. API Banking Scalability:

ZIA’s API rate limits throttle real-time policy sync during UPI peaks (10K+ TPS), forcing workarounds for finacle integrations.

3. RBI Future-Proofing:

Limited native support for upcoming digital rupee (CBDC) security rules requires custom development, increasing compliance overhead.

Incentivized

It is very easy to use and setup. It integrates well within all of Palo's products such as NGFWs and Prisma Access. There is a dedicated log inside of Palo products for URL filtering to aid in troubleshooting. It integrates with AD/Azure so that different users can have different URL filtering rules. Filtering can be adjusted in real-time

Incentivized

The application is easy to install and configure on all Windows devices. To troubleshoot any internet issue, we can easily collect all the relevant logs from Zscaler and check the exact issue. The only problem is with the uninstall, as a dedicated crew needs to provide the password.

Incentivized

There are often performance issues reported

Incentivized

Palo support is excellent, and I have never had to wait when contacting them for support. One of the best support teams in the business, in my opinion.

Incentivized

Zscaler's ZIA support is quick and knowledgable. They respond within 1-2 hours of you submitting your ticket. They are very thorough and are typically ready to jump on a live troubleshooting session. Our ZIA platform and how we use is it unique so at times tickets can be open for weeks but we alway get quality support compared to other unrelated product support in our enterprise

Incentivized

Overall they are very similar products, but what elevated Mimecast Integrated Cloud email Security over Proofpoint was the people. The staff, from the prompt and knowledgeable support staff, very helpful customer success managers and always available account managers. Technology is only ever as good as the people using or supporting it, and the staff at Mimecast really give great support and assistance in getting the full value from the product stack.

Incentivized

Palo Alto Networks Advanced URL Filtering is the best solution to work with Palo Alto Firewalls and Panorama as an orchestrator. We choose Palo Alto Networks Advanced URL Filtering as it could reach the success criteria during the PoC.

Incentivized

Zscaler Intenet Access outperformed the competition due to its lightning-fast policy delivery and cross-compatibility. It is easy to track employee usage and block unnecessary websites, reducing company internet usage. Zscalar installed on every system increases cloud-based software bandwidth, decreasing user turnaround time and increasing efficiency.

Incentivized

• Improved security protection on emails
• Prevents email attacks with advanced email security
• Creates a cyber aware workforce with url rewrite and cyber training videos

Incentivized

• Palo has been an excellent investment for us.
• Having robust URL filtering built into the same device as the firewall saves the cost of a separate appliance and improves performance.

Incentivized

• Has allowed us to remove other products that were suboptimal
• Saved us money overall by stacking it with other Zscaler products
• Created a more secure work environment for our users through intelligent internet policies that are not needlessly restrictive while still maintaining security best practices

Incentivized