MindMeister vs. Qmarkets vs. Xmind

MindMeister is ideally suited for building mind maps, site maps, or similar types of data maps in the cloud without needing to install extra software. I find that it isn't quite as ideal for other types of diagrams (ERDs, flowcharts, etc) as some other tools, though it definitely can handle those things as well.

Incentivized

I have no negative points to bring out. Qmarkets, as a company, has been very cooperative and has provided full support during the entire sales cycle. The sales cycle actually ran over a year with multiple discussions with the customer before they signed off. Qmarket products are well thought off and their fitment to customer needs are almost 100%.

Definitely well suited to generate our total client profiles clearly presenting and displaying insights into particular clients.

Incentivized

• The UI is well laid out and easy to use. The workflow makes perfect sense and makes creating tasks a breeze.
• The collaboration features make brainstorming not only easy but fun! Everyone enjoys using the tool, which was not the case with other collaboration software we used.
• I love being able to get all of my thoughts and ideas on the screen to see them and then be able to connect them in a logical way.

Incentivized

• Highly professional software.
• Adaptable to various processes and scopes.
• Excellent support.

• Hierarchical breakdown of information.
• Visually pleasing diagrams.
• Fast and responsive UI.
• Generating Markdown (.md) files for the mindmaps.

Incentivized

• I think that the free plan should offer a bit more terms of features to make the testing experience more engaging.
• My experience using the App version was not so good when compared to the web version of it. I feel more comfortable using it in my notebook.
• Paid plans could be more flexible to support small or temporary demands.

Incentivized

• Reports are excellent but are more content-oriented than people-oriented, and for me as a consultant, the "people" info is important.

• A few steps are needed to mark a label for each customized branch.
• Branch customization, such as line width and style, could be improved.
• Customization, such as a different shape of nodes, would be good.

Incentivized

Intuitive and easy to set-up and use

Commands and controls extremely easy to navigate and use. Ability to import mindmaps and collaborate also contribute to a very pleasant usability experience

Incentivized

Never had an issue with customer support, though we never really needed anything major as far as technical help. I do not believe they offer 24 hour customer support but we don't need it as MindMeister is not the type of tool we need need 24 hour a day support for. Overall, very happy with the level of support.

Incentivized

The support I've received from them has never been anything less than accessible, compliant, and professional

The support around a bug in the tool which prevented the correct printing of diagrams. Support came back after a few days, and there was no workaround. Eventually, the bug was fixed in a future release. The company does not pay much attention to user forums. With better support and plugin mechanism for user contributions, the product would be more convincing.

Incentivized

I have also used LucidChart and Google Draw to create mind maps and concept maps in the past. I think that MindMeister is by far the cleanest and most user friendly of the three. Google Draw does not have anywhere near the same functionality. LucidChart tends to be clunky and the options to create your map are not always clear and intuitive.

Incentivized

Other competition products were evaluated but Qmarkets had products that were 100% fit for our customer's needs and the Qmarket team has excellent Tech team which we didn't see in the competition that we and our client evaluated. Also, the Q products are very flexible compared to others in the market.

This is the first tool of its kind that I have used, however it's simple UI and low learning curve make it very beginner friendly

Incentivized

• The most positive result of using MindMeister is a visualization of each step in work and connections between different nodes(ideas, steps).
• This greatly simplifies the work, especially collaborative work, since it is easier to show it once than to explain things many times.
• Negative impact: lack of offline desktop version.

Incentivized

• No Negative impact.
• The functionality and user operability of products has been very easy.
• ROI is yet to be seen as implementation is due in a weeks time.

• Increased productivity of employees.
• Provided structure and clear thought processes.
• Reusable content.

Incentivized