MindTickle vs. Walnut

Mindtickle is a solid LMS for any sales team, and really any team within an organization that needs to provide lms type courses for their teams (both during the onboarding process and for any ongoing training/attestations as time goes on). It is easy to create tailored/relevant courses, and it is simple for users to navigate. All in all I can't think of anything I dislike about this application. It has a broad use case and is extremely scaleable.

Incentivized

Great for SaaS companies looking to demo their products. We use it on sales calls and send it afterward. It can also be used before booking demos to show to potential customers, or by customer success to create a self-guided tour of a product. The customization options are great, as is the ease of creating demos.

Incentivized

• It provides me a good graphical representation of the data and gives me the best information about the sales readiness program, which helps me to understand new processes.
• This tool has influenced us by providing training sessions too.
• Through this tool, I am managing my coaching sessions, checklist, and studying how I can better engage my audience.

• Relatively easy to create demos
• Analytics
• Sharing

Incentivized

• MindTickle should allow users to bookmark key videos and if this feature is already implemented, it should have a better way of finding how to be able to select this function.
• Some answers in MindTickle are duplicates. While this is probably an error on the setup team, being able to put the exact same response should not be allowed.

Incentivized

• Some of the UX around the demo creation is still a bit janky. For example, your work does not save automatically - you need to be constantly saving it or all your work will be lost.
• The organization of all of the demos is improving, but things still get lost.
• Ideally it would be easier to replace certain attributes in bulk.

Incentivized

I guess it would be great. I have not needed to utilize the customer support team since I have been using the MindTickle platform. I would say that a good thing. But on the flip side, I am just one user. I would imagine people who are actually putting in the content deal with customer support more regularly for any issues on how the product is operating.

Incentivized

Overall, I have not used other software like MindtTckle, but I believe that my company chose them because they are effective in what they do. The software is extremely user-friendly, and provides an experience that is useful and productive. I would recommend this to anyone or any company looking for an easier method to train.

Incentivized

Previously we created clickable demos in InDesign and XD. While clickable, they were nowhere near as realistic as Walnut, they lacked analytics, couldn't be customized, and they needed a designer to keep them updated. With Walnut, we can also add or remove features in a demo depending on what the customers' needs are.

Incentivized

• I'm not in a position to know the specifics, but I will guess the three biggest impacts. One positive has been that MindTickle has kept us sales reps up to date and able to talk about all of the products. I'm sure that these trainings have led to better pipeline numbers.
• MindTickle has had a positive impact on diversity and cultural training as well, as more people are learning and open to learn.

Incentivized

• Previously, our demos were often out of date. This led to less satisfied customers buying things that weren't quite what we had. Customers now have a better idea of what to expect.

Incentivized