Highspot Reviews

Highspot is great for simple presentation/screen-share needs. I love how easy it is to upload and sort content. It's also great for sharing presentations/collateral company-wide. If you need a comprehensive solution with more advanced screen share capabilities, you may want to look elsewhere.

Any BDR, Sales and/or Customer Success team should be using Highspot to track how their own team is utilizing marketing resources. Externally, Highspot offers high visibility into opens, level of engagement and overall views.

The best scenario is sharing documents/information with customers and prospects and having the possibility of tracking the interactions. Highspot is very useful to have official information and documents, it is great that you can select if a document is shearable outside the company or if it is only for internal use.

It's great for storing presentations and product information. It's good for sharing info within the company.

We use the pitch part to share content with customers is a very functional tool. It lets you know when a customer sees your email.

Sales organizations that require a lot of follow up information in regards to pdfs, info sheets, etc

Highspot is well-suited for Sales professionals who want to engage their prospects/customers through content, as it allows them to share and track their engagement. It is also suited for content sharing among teams, and has easy-to-use remixing functionalities. However, the tool is not well-suited for regional teams who use localized assets, since there is no option to switch from an English version to a localized version (e.g. French), making it difficult/more time-consuming for non-English sales reps to locate an asset in their preferred language, after they have found it in English.

Any organization. Highspot is a platform that I've found myself needing at every startup I've ever worked at. It's also a tool that I've heard various marketing personnel wish for. Their recent round of funding is a perfect example of how badly a tool such as Highspot, has been needed for quite some time.

HighSpot is a great place to surface documents that you already have in-house. HighSpot is not a great place to create new documents for sharing.

Highspot is well suited for organizations who have lots of internal documents that people constantly need to be referencing. It's especially good for companies with 200+ employees so that people don't have to constantly ask, "where do I find this content?"
Highspot is not as well suited for small organizations that have fewer internal documents and employees.

Highspot is incredible if you do any sort of outreach with collateral or content. Knowing when someone looked at a piece of collateral is incredibly important to knowing when to reach out to a prospect.

Medium to large organizations that have a large amount of content and resources. It is a great tool to organize content by department, industry/vertical, type of content (PDF, Resources, One Pagers, etc.), and internal/external content.

Additionally, it allows users to get what they need very quickly. By a quick search in the search bar you can find the most relevant content that may be buried at the bottom of a more traditional pile.

Highspot is great for sales-focused companies. Allows your Sales Reps to work efficiently and quickly. Lots of features like the "Pitch" feature that allows reps to send out content to a prospect and be able to customize the setting and track the views of that content. Internally admins can then get analytics on what content works and what doesn't.

Very well suited: a place to share collateral, a place to track lead engagement, and a place to share employee resources and collaborate on sales pitches.

When wanting to compile a custom deck or certain collateral to share with a prospect, without ever leaving your email you can search and find the case study you're looking for, etc. and share it much easier. The extensions allowing you to work directly within your email are fantastic.

I use it extensively in the onboarding process with new reps. It makes my job of onboarding much more efficient because I am able to give new hires the document title and let them look it up on their computer. This serves several purposes; reduction in paper costs for printing docs, reduction in time spent printing, and an immediate familiarization of the reps with how to use the tool. We also use it extensively in prospecting and track the effectiveness of varied approaches so we can refine what works and what does not.

Highspot is hands down the best solution for managing/organizing/sharing content and tracking analytics of customer engagement and content performance. Highspot has lapped our previous solution for content management (Dropbox and Sharepoint) 10x over. Right now their bread and butter is in content management but, hopefully one day they will expand into replacing my other sales tools (Lead management, CRM, etc.) as well!

Well suited for business development while prospecting. It is not well suited for enablement unless you can assign content to people or tasks.

If your company has a lot of documents, forms, sales materials, etc., Highspot can serve as a central portal for such. Easy access with the ability for each individual to tailor and organize as they wish. Analytics attached provides a nice snapshot of activity.

I think Highspot is a great tool for any sales organization.

Easy for proposals, finding creative examples, testimonials, industry information,...etc etc

Highspot is great when sending multiple resources to a client, and understanding what is important to that specific client

Scenarios that it's well suited:

• follow up materials after a meeting
• scheduling purposes (ie: If I can see that they haven't even opened a reminder email for a meeting, it's likely they won't attend - this saves me time.)

Scenarios that it's less suited: I have essentially used highspot as an email tracker at times, and it's generally less appropriate/ a lot of manual work for this.

Companies who have shared documents need a tool like Highspot. There are more cost-effective tools suited to a smaller organization but if you want something to be adopted easily across an organization, there is no better option.

Well suited for meeting follow up. Decent for sending links to prospects, but not the best for mass prospecting because you wouldn't be able to tell who exactly looked at it, if it's the same link to multiple companies.

Highspot is suited for follow up materials, to keep the prospect engaged and understand likelihood of buying.