MindTickle Enablement Success.
January 25, 2026

MindTickle Enablement Success.

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with MindTickle

MindTickle is our tool for creating internal enablement content that helps to onboard new hires on different content and processes that support our clients. MindTickle allows us to track how well someone is onboarding and keep our internal users on track with training material related to new releases to our system and processes for client support. We previously had an issue tracking and reporting who was completing different training modules, and MindTickle has allowed us to resolve that. Additionally, we had been dealing with the issue of which system to use to support multiple orgs within our company, and MindTickle enabled us to train all of our client-facing teams.

Pros

  • MindTickle provides easy reporting that lets us hold teams accountable for completing training. This also enables us to see which training materials have been successful and which haven't, so we can reassess them.
  • Mindtickle allows our enablement teams to load different types of materials ( videos, click-through modules, PDFs) and is flexible for creative needs.

Cons

  • We would like to see the licensing done differently. We would like to expand Mindtickle's use, but the way licensing is set up can make it hard to do so.
  • MindTickle has boosted our client-facing teams' engagement with enablement material, creating a better-versed group to support our clients.
For the most part, the program is intuitive, but there are some areas where it could be a bit more user-friendly for non-admin users. Our admin users who generate and load content into MindTickle seem to navigate the different portions well, but our other users can struggle with their profiles and reviewing their training summaries.
We found that MindTickle was more flexible in the types of material it allowed us to generate and include, including click-through training and videos that guide users through the training. Additionally, we found that the interface was easier for our client-facing teams to use than the other options listed, which could be complicated.

Do you think MindTickle delivers good value for the price?

Yes

Are you happy with MindTickle's feature set?

Yes

Did MindTickle live up to sales and marketing promises?

Yes

Did implementation of MindTickle go as expected?

Yes

Would you buy MindTickle again?

Yes

MindTickle is very well-suited for training materials and creating modules. It allows you to generate helpful click-throughs and track how users engage with and complete the content. MindTickle feels a bit less suited for loading in-person training content and events (e.g., recorded live training).

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