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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    monday.com

    Score8.3 out of 10
    Mid-Size Companies (51-1,000 employees)
    monday.com Work OS is an open platform designed so that anyone can create the tools they need to run all aspects of their work. It includes ready-made templates or the ability to customize any work solution ranging from sales pipelines to marketing campaigns, CRMs, and project tracking.

    $36

    per month (3 seats)

    Unanet CRM by Cosential

    Score8.4 out of 10
    N/AUnanet CRM by Cosential (formerly Cosential CRM) is dedicated to helping AEC business developers, marketers, and executives win better business, and grow revenue. It became an Unanet solution in 2020, when Unanet acquired Cosential.N/A
    Pricing
    monday.comUnanet CRM by Cosential
    Editions & Modules
    Basic
    $12
    per month per user
    Standard
    $14
    per month per user
    Pro
    $24
    per month per user
    Enterprise
    Contact Sales
    Contact us
    No answers on this topic
    Offerings
    Pricing Offerings
    monday.comUnanet CRM by Cosential
    Free Trial
    YesNo
    Free/Freemium Version
    YesNo
    Premium Consulting/Integration Services
    YesNo
    Entry-level Setup FeeOptionalNo setup fee
    Additional DetailsAn 18% discount is available for annual billing.—
    More Pricing Information
    Community Pulse
    monday.comUnanet CRM by Cosential
    Considered Both Products
    monday.com
    No answer on this topic
    Unanet
    No answer on this topic
    Key User Insights
    Would buy again
    98%
    Would buy again
    2240 Answers
    No answers on this topic
    Delivers good value for the price
    99%
    Delivers good value for the price
    1900 Answers
    No answers on this topic
    Happy with the feature set
    98%
    Happy with the feature set
    2244 Answers
    No answers on this topic
    Lived up to sales and marketing promises
    98%
    Lived up to sales and marketing promises
    1572 Answers
    No answers on this topic
    Implementation went as expected
    96%
    Implementation went as expected
    1745 Answers
    No answers on this topic
    Features
    monday.comUnanet CRM by Cosential
    Project Management
    Comparison of Project Management features of monday.com and Unanet CRM by Cosential
    Feature
    monday.com
    7.6
    2322 Ratings
    1% below category average
    Unanet CRM by Cosential
    -
    Ratings
    Task Management8.92315 Ratings00 Ratings
    Resource Management7.71985 Ratings00 Ratings
    Gantt Charts7.91370 Ratings00 Ratings
    Scheduling7.71931 Ratings00 Ratings
    Workflow Automation7.82015 Ratings00 Ratings
    Team Collaboration8.62270 Ratings00 Ratings
    Support for Agile Methodology7.21218 Ratings00 Ratings
    Support for Waterfall Methodology7.01 Ratings00 Ratings
    Document Management6.91877 Ratings00 Ratings
    Email integration7.21667 Ratings00 Ratings
    Mobile Access7.01848 Ratings00 Ratings
    Timesheet Tracking7.61091 Ratings00 Ratings
    Change request and Case Management7.91210 Ratings00 Ratings
    Budget and Expense Management7.21086 Ratings00 Ratings
    Professional Services Automation
    Comparison of Professional Services Automation features of monday.com and Unanet CRM by Cosential
    Feature
    monday.com
    6.9
    1058 Ratings
    11% below category average
    Unanet CRM by Cosential
    -
    Ratings
    Quotes/estimates6.5713 Ratings00 Ratings
    Project & financial reporting7.5943 Ratings00 Ratings
    Integration with accounting software6.7534 Ratings00 Ratings
    Sales Force Automation
    Comparison of Sales Force Automation features of monday.com and Unanet CRM by Cosential
    Feature
    monday.com
    -
    Ratings
    Unanet CRM by Cosential
    8.4
    2 Ratings
    7% above category average
    Customer data management / contact management00 Ratings8.02 Ratings
    Workflow management00 Ratings6.01 Ratings
    Territory management00 Ratings9.01 Ratings
    Opportunity management00 Ratings9.02 Ratings
    Integration with email client (e.g., Outlook or Gmail)00 Ratings9.02 Ratings
    Interaction tracking00 Ratings9.01 Ratings
    Channel / partner relationship management00 Ratings9.02 Ratings
    Marketing Automation
    Comparison of Marketing Automation features of monday.com and Unanet CRM by Cosential
    Feature
    monday.com
    -
    Ratings
    Unanet CRM by Cosential
    7.0
    2 Ratings
    10% below category average
    Lead management00 Ratings9.02 Ratings
    Email marketing00 Ratings5.01 Ratings
    CRM Project Management
    Comparison of CRM Project Management features of monday.com and Unanet CRM by Cosential
    Feature
    monday.com
    -
    Ratings
    Unanet CRM by Cosential
    8.5
    2 Ratings
    10% above category average
    Task management00 Ratings9.02 Ratings
    Reporting00 Ratings8.02 Ratings
    CRM Reporting & Analytics
    Comparison of CRM Reporting & Analytics features of monday.com and Unanet CRM by Cosential
    Feature
    monday.com
    -
    Ratings
    Unanet CRM by Cosential
    8.7
    2 Ratings
    13% above category average
    Forecasting00 Ratings6.01 Ratings
    Pipeline visualization00 Ratings10.02 Ratings
    Customizable reports00 Ratings10.02 Ratings
    Customization
    Comparison of Customization features of monday.com and Unanet CRM by Cosential
    Feature
    monday.com
    -
    Ratings
    Unanet CRM by Cosential
    7.5
    1 Ratings
    2% below category average
    Custom fields00 Ratings9.01 Ratings
    Custom objects00 Ratings6.01 Ratings
    Security
    Comparison of Security features of monday.com and Unanet CRM by Cosential
    Feature
    monday.com
    -
    Ratings
    Unanet CRM by Cosential
    10.0
    2 Ratings
    17% above category average
    Single sign-on capability00 Ratings10.02 Ratings
    Role-based user permissions00 Ratings10.02 Ratings
    Social CRM
    Comparison of Social CRM features of monday.com and Unanet CRM by Cosential
    Feature
    monday.com
    -
    Ratings
    Unanet CRM by Cosential
    5.0
    1 Ratings
    40% below category average
    Social data00 Ratings5.01 Ratings
    Social engagement00 Ratings5.01 Ratings
    Integrations with 3rd-party Software
    Comparison of Integrations with 3rd-party Software features of monday.com and Unanet CRM by Cosential
    Feature
    monday.com
    -
    Ratings
    Unanet CRM by Cosential
    10.0
    2 Ratings
    28% above category average
    Marketing automation00 Ratings10.02 Ratings
    Platform
    Comparison of Platform features of monday.com and Unanet CRM by Cosential
    Feature
    monday.com
    -
    Ratings
    Unanet CRM by Cosential
    7.0
    1 Ratings
    9% below category average
    Mobile access00 Ratings7.01 Ratings
    Best Alternatives
    monday.comUnanet CRM by Cosential
    Small Businesses
    Any.do
    Score8 out of 10
    Salesflare
    Score10 out of 10
    Medium-sized Companies
    KanbanFlow
    Score7.3 out of 10
    Kintone
    Score9.7 out of 10
    Enterprises
    Microsoft To Do
    Score7.9 out of 10
    Oracle Sales
    Score8.9 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    monday.comUnanet CRM by Cosential
    Likelihood to Recommend
    8.4
    (2336 ratings)
    9.0
    (2 ratings)
    Likelihood to Renew
    9.1
    (34 ratings)
    -
    (0 ratings)
    Usability
    8.2
    (2264 ratings)
    9.0
    (2 ratings)
    Availability
    9.1
    (11 ratings)
    -
    (0 ratings)
    Performance
    6.4
    (11 ratings)
    -
    (0 ratings)
    Support Rating
    8.0
    (1963 ratings)
    8.0
    (1 ratings)
    In-Person Training
    9.1
    (1 ratings)
    -
    (0 ratings)
    Online Training
    7.3
    (5 ratings)
    -
    (0 ratings)
    Implementation Rating
    7.9
    (10 ratings)
    -
    (0 ratings)
    Configurability
    7.6
    (9 ratings)
    -
    (0 ratings)
    Ease of integration
    8.5
    (9 ratings)
    -
    (0 ratings)
    Product Scalability
    8.5
    (11 ratings)
    -
    (0 ratings)
    Vendor post-sale
    7.9
    (9 ratings)
    -
    (0 ratings)
    Vendor pre-sale
    8.5
    (9 ratings)
    -
    (0 ratings)
    User Testimonials
    monday.comUnanet CRM by Cosential
    Likelihood to Recommend
    monday.com
    Another feature I love in the free plan is the “Sort” feature, which enables me to sort all my clients by name alphabetically. Or sort by date,
    status, progress notes, etc. I make extensive use of the text column, where I can keep ongoing, detailed notes on the progress of a particular client's work and the information I am still waiting on. I have it open automatically every day, and my tasks are listed there for me to follow through on.
    Incentivized
    Read full review
    Unanet
    I believe it is well suited for large companies or companies that use many different platforms to track and display data because of the ways Unanet can connect across platforms. If your company tracks projects associated with clients to plan workflow and business development opportunities, this is a great CRM to use. It is very user-friendly and the team at Unanet works well with our internal partners to maximize efficiency and provide us the customizations that we need
    Incentivized
    Read full review
    Pros
    monday.com
    • Intuitive board functionality with a variety of column types and customizations to address different use-cases, such as templates for user lifecycle management, checklists for onboarding.
    • Extensive automation capabilities to reduce tedium in more complex boards, such as our company's computer asset inventory board, to ensure devices are kept organized within the board for quicker reference.
    • The ability to connect boards and mirror info across them allowed us to build out a cross-functional, quasi-ticketing system enabling more efficient processing of requests that involved action items from different departments and/or teams.
    • We could use both the many board functions in tandem with the WorkForm feature to create an IT ticketing system that could be replicated and tailored for other teams needs.
    Incentivized
    Read full review
    Unanet
    • Inputting of companies and leads who may become prospects.
    • Creating specific opportunities for construction projects.
    • Tracking opportunities through the entire sales cycle.
    • Inputting detailed notes and activity by the Sales team.
    Incentivized
    Read full review
    Cons
    monday.com
    • The management of holdable items, continuously drops in incorrect places or doesn't show the 'correct way' to handle in the wished place, it happens with the dragable items on dashboards
    • The 'favorites' menu on desktop is now with 'Use my IA feature' everywhere and has removed the Fav section of for the boards in the sidebar. It was so useful when there were hundreds of Tables and only work on or update 3 - 4 of them (it is still visible on the mobile version, by the way)
    • The errors after using for a while, like 90 minutes, I am writing something and unexpectedly the app says something is wrong and I need to reload the page, and the thing I was doing doesn't still local storage as in other use cases
    Incentivized
    Read full review
    Unanet
    • The open software is somewhat difficult to master as an administrator.
    • Report writing could be more intuitive.
    • The company seems to cater to larger users.
    Incentivized
    Read full review
    Likelihood to Renew
    monday.com
    Teams involved in content creation, such as marketing or editorial teams, could use monday.com to manage the entire content lifecycle. Boards might track content ideas, assignments, drafts, reviews, approvals, and publication schedules, helping teams collaborate and keep content production on track.
    Incentivized
    Read full review
    Unanet
    No answers on this topic
    Usability
    monday.com
    monday.com was pretty easy to use from the get-go. Their automation templates are really easy to get things set up. A few of my monday.com boards are essentially upgraded spreadsheets that are much easier to digest and automatically send out reminder email to myself and my team.
    Incentivized
    Read full review
    Unanet
    Unanet is user-friendly and a very “smart” platform. I took off one point for the issues we seem to run into every couple weeks in which certain features are glitchy and unable to be used for a couple hours. They are fixed quickly, but it is frustrating in the moment
    Incentivized
    Read full review
    Reliability and Availability
    monday.com
    There have only been 2 instances in the past year where monday.com was down.
    Incentivized
    Read full review
    Unanet
    No answers on this topic
    Performance
    monday.com
    Everything performs fairly well. Every now and then there are user errors where an employee will not click "ok" on a note they've created and simply exit out (I do wish that something was in place to prevent this, such as a pop "are you finished?")
    Incentivized
    Read full review
    Unanet
    No answers on this topic
    Support Rating
    monday.com
    I personally haven't found their customer success managers to be proactive or useful as the primary user of our monday.com account. This is different from a few years ago, when I had a contact that I reached out to as-needed (we are an enterprise account). I don't get a lot of touchpoints with anyone from monday.com and rarely submit tickets.
    Incentivized
    Read full review
    Unanet
    My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
    Incentivized
    Read full review
    Online Training
    monday.com
    To have someone walk you thru the features and capabilities of Monday.com is priceless. Someone also coming along later in the contract to see if you are maximizing the program to suit your company needs is beyond helpful. The staff that have provided this training are fun, creative and very patient.
    Incentivized
    Read full review
    Unanet
    No answers on this topic
    Implementation Rating
    monday.com
    We signed up for the accounts. Created the accounts. Ran the trial version and tested it live while we were running multiple projects and found that it was fitting our needs perfectly. When the trial ended and we were asked to purchase the full version, we did. We have found other ways to use it and it's a breeze.
    Incentivized
    Read full review
    Unanet
    No answers on this topic
    Alternatives Considered
    monday.com
    monday.com gives us the most flexibility when it comes to its features -- to create templates and quickly modify or customize. While limited in its overall functionality, it is secure and does what it is supposed to do well. An ability to interpret documents given to it -- not just its own assets -- would take monday.com to the next level.
    Incentivized
    Read full review
    Unanet
    I have not used other CRM systems because all of my employers have used Cosential
    Incentivized
    Read full review
    Scalability
    monday.com
    For it to work across multiple departments and sites, I would like to see improvements made with integrations and automation. For this question, I am acknowledging not only the addition of internal triggers/automation, but also an expansion on external ones.
    Incentivized
    Read full review
    Unanet
    No answers on this topic
    Return on Investment
    monday.com
    • The platform has saved us time by allowing us to have all of our program information in one place.
    • The fact that it is easy to set up has saved us countless hours of trying to learn the platform.
    • The platform has helped us greatly with collaboration with our program partners who need to use our data.
    Incentivized
    Read full review
    Unanet
    • Allowed for common tracking by business developers in different regions.
    • Helped us quantify effort.
    • Provides great reports for management.
    Incentivized
    Read full review
    ScreenShots

    monday.com Screenshots

    Screenshot of Work OSScreenshot of Ready-Made TemplatesScreenshot of MobileScreenshot of Visual BoardsScreenshot of Real-time NotificationsScreenshot of Automations