Monetate vs. Triggerbee

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Monetate
Score 6.1 out of 10
N/A
Monetate (formerly Kibo Personalization, powered by Monetate and Certona) is an ecommerce personalization software for consumer-facing brands. Monetate enables brands to create individualized experiences for site visitors, with the goal of improving engagement and business performance. Founded in 2008, Monetate services Adidas, Lufthansa, Office Depot, Reebok, Wolseley, and other companies.N/A
Triggerbee
Score 0.0 out of 10
Mid-Size Companies (51-1,000 employees)
Triggerbee’s software is used to design and add personalized content to a website, combining web activity, CRM, and marketing data to personalize websites for different visitors. For example, it can be used to replace an entire section with a promotion for returning customers, hide an email signup form for existing email subscribers, or show an NPS survey for your loyalty members, without having to go through agencies or wait for developers. Some key features: CRM…
$39
per month Sessions
Pricing
MonetateTriggerbee
Editions & Modules
No answers on this topic
Starter
$39
per month 10 000 Sessions / month
Growth
$69
per month 25 000 Sessions / month
Brand
$149
per month 50 000 Sessions / month
Offerings
Pricing Offerings
MonetateTriggerbee
Free Trial
NoYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesYes
Entry-level Setup FeeOptional$500 one-time fee per installation
Additional Details
More Pricing Information
Community Pulse
MonetateTriggerbee
Best Alternatives
MonetateTriggerbee
Small Businesses
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
Bloomreach - The Agentic Platform for Personalization
Bloomreach - The Agentic Platform for Personalization
Score 8.9 out of 10
Medium-sized Companies
Dynamic Yield
Dynamic Yield
Score 9.0 out of 10
Dynamic Yield
Dynamic Yield
Score 9.0 out of 10
Enterprises
Dynamic Yield
Dynamic Yield
Score 9.0 out of 10
Dynamic Yield
Dynamic Yield
Score 9.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
MonetateTriggerbee
Likelihood to Recommend
5.7
(117 ratings)
-
(0 ratings)
Likelihood to Renew
8.2
(24 ratings)
-
(0 ratings)
Usability
6.4
(17 ratings)
-
(0 ratings)
Availability
10.0
(1 ratings)
-
(0 ratings)
Performance
10.0
(1 ratings)
-
(0 ratings)
Support Rating
8.0
(16 ratings)
-
(0 ratings)
In-Person Training
10.0
(1 ratings)
-
(0 ratings)
Implementation Rating
9.1
(4 ratings)
-
(0 ratings)
Vendor post-sale
5.8
(15 ratings)
-
(0 ratings)
User Testimonials
MonetateTriggerbee
Likelihood to Recommend
Monetate
Monetate is a fully functional space to generate multiple marketing campaigns for your company on the web, many of the functions found in this program are a contribution to manage your content correctly and give it the space you are looking for, we We recommend it one hundred percent. We feel very comfortable with everything we have been able to achieve thanks to this program.
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Triggerbee
No answers on this topic
Pros
Monetate
  • Audience segmentation is relatively painless. They provide a robust way to granularly target visitors by device type, location, weather, demographics, etc.
  • Our CSM has been very engaged and detailed in supporting our partnership. She provides very prompt responses and clearly works hard to push the Kibo team when possible.
  • The User Interface to develop new actions is not terrible.
  • Supports Single Sign On, which is the preferred method of managing users at my organization.
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Triggerbee
No answers on this topic
Cons
Monetate
  • We'd like to be able to use the Monetate resources to help us set up tests that require web dev (to get it out of our backlog), but they also have wait times similar to our internal ones. I realize resources are hard to come by, but this is an area we'd love to be able to utilize more if the turnaround were quicker.
  • IE is always a problem. I know it's not Monetate-specific though, and many tools struggle with IE.
  • We have a large percentage of our users who use IE, and I'd like to provide more experiences in IE without and additional hassle.
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Triggerbee
No answers on this topic
Likelihood to Renew
Monetate
I had never worked within a company that had a tool like this. It made my life as a designer and a creative manager much easier with it's easy to use interface and limitless possibilities in terms of creative. I would highly recommend taking Monetate for a test drive, you will not be disappointed.
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Triggerbee
No answers on this topic
Usability
Monetate
Part of what I love about Monetate is how intuitive the tool is. Very very easy to use - based on the basics - Who/What/When/Where concept. Anyone can jump right in and start using the tool. And very easy to copy campaigns and tweak to continue to build experiences. We recently added Monetate on mobile and similar experience - easy to jump back and forth between platforms. Also love the analytics dashboard...easily quantifiable and easy to get tidbits that are digestible for others not as familiar with tool.
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Triggerbee
No answers on this topic
Support Rating
Monetate
Monetate support team meets with use weekly, answers emails daily and promptly. They are proactive about getting answers for us when we need it and offering suggestions based on observations they have or learnings they want to share from other partners. Monetate's support is top notch.
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Triggerbee
No answers on this topic
Implementation Rating
Monetate
Monetate installs easily and sets up personalization with just a few clicks. We never used the recommendation engine but the multivariant testing was great.
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Triggerbee
No answers on this topic
Alternatives Considered
Monetate
At the time of selection, it was the best tool to fit our business needs. The day-to-day users were able to create some experiences on their own and did not require much oversight. We also had developer support built into our contract along with internal developer support so most experiences were achievable. We believed it was as good and in some ways better than the other comparable tools on the market.
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Triggerbee
No answers on this topic
Return on Investment
Monetate
  • We are really starting to understand our audience and what they prefer on our website. One example is on our product display pages, we learned that our visitors convert about 35% more when content is laid out in one fashion versus another. Another example is our promotional banners perform better when it takes up the width of the page versus the margins pulled in more.
  • At first, Monetate was a negative ROI - we were paying for a service we weren't getting, and not understanding the full power of the program. With the new optimization firm however, we are now really able to churn out more tests, have a clean and direct test plan, and finally seeing tangible results.
  • As an aside, Monetate has helped us just save time and money on creating our promotional banners now so we don't have to get with our development team each time we want to put one up. Even without running a test, it has let us add content to our site when we need to (as we already have the experiments set up as we need it to and we can quickly duplicate it) without our developers getting in there to make those short-lived changes.
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Triggerbee
No answers on this topic
ScreenShots

Triggerbee Screenshots

Screenshot of Triggerbee's dashboard, which provides an overview of the most important statistics and figures. These offer insight into how campaigns are performing, if NPS and CSAT are rising or falling, how many signups there were in the last 30 days, and track the identification rate and learn how many people can be served with personalized experiences.Screenshot of Triggerbee's drag and drop editor, which allows for ultra-detailed editing down to margins and paddings. It can be used to create banners, embedded website sections, popups, callouts and forms. Mobile editing can be used to make a campaign look perfect on all devices.Screenshot of some of Triggerbee's over 41 targeting rules, used to target anyone based on any conditions. CRM data can be combined with web activity and other marketing data to deliver the right message at the right time, to the right person.Screenshot of audience definition, based on synced CRM data and data collected by Triggerbee. Audiences are used to target specific visitors on the website with personalized content.Screenshot of Triggerbee's detailed customer profile, which is built up over-time with behavioral data. All of the data in the customer profile is synced to a connected CRM.Screenshot of How it looks when defining an audience in Triggerbee.